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36 Comments on What Would You Do?
Hello Candy, Welcome and Congratulations on the feature! We are often asked for guidance but most often our clients want reassurance that they are making the right choice. Answering with a carefully crafted question that causes them to examine their why, usually works best. i.e., Would you feel comfortable making a FULL Price offer? Or, How would you feel if we found out that the seller just accepted another offer? Based on their response, lead them to the obvious decision. If there is no feeling of loss keep looking, otherwise write the offer!
Remember, if it feels RIGHT and they can see themselves living there... and they ask "what you would do?" Simply respond with: We need to write and OFFER!!!
Honestly, the answers seem so easy and obvious from my stand point. But when I have buyers/ sellers that are so needy, I recognize that they are afraid. Their afraid of making a bad/wrong decision and getting stuck like so many homeowners did only a few years ago. It's tough selling real estate these days and that's why it's more important than ever to know your market.
Hi Candy,
Good questions and I'm sure it happens to many of us...especially someone like me who is "seasoned' (ok old) in r.e. especially when I'm working with younger consumers that were referred to me.
I think it's important for us to remember the things we do daily, weekly etc. are things they may only do a few times in their lifetime. At times when I'm asked things like that I'll give them some options to hopefully help them make their own decision.
Congrats on your feature!
Candy: I like to tell them what the consequences are pro and con when they ask that. I do caution my clients sometimes when they get too enthusiastic, slow them down a little. Some people buy a house faster than a pair of shoes!
Great post & welcome to AR! People do ask that a lot, don't they? I usually try to direct it back to them as it is their decision.
I never mind giving my opinion if asked. Clients often look to us as experts.
Great post! I love helping people realize what they already know but know that they know.
Candy:
The only thing one can do when asked that question is to present all the facts, pro and con and let the client make the decision. I don't tell them what I would do, because as Lisa #5 said I am not them.
I do indeed get this question frequently and my usual response is, because it's true, "I can't answer that question because it's not my house!" However, it should definitely be followed by some good conversation and guiding questions that helps them come to their own conclusion. We are here to help, not to tell them what to do.
Now days I think Realtors have to be part therapist! You have to know how to steer a client towards a good decision, but you can't make that leap for them. One of my favorite pieces of advice is that sometimes, you just need to sleep on it!
Candy~ I was just about to SUGGEST> when I realized it's already done... (Love when that happens...) I don't think that it's every transaction, but you can bet every other transaction that my clients ask me that same question.... Especially, when they really want the property and it's obviously a buyers market... The question I ask them, "How much do you really want the property?" They, then know what needs to be done. ;)
Great post Candy. I think that sometimes we forget the "major" that is about to happen, a buyer sometimes needs a little assurence from someone close to the deal.
Candy, Great thought provoker....I agree that it is their decision, but when asked for my opinion I will give it. With disclaimers of course...
Thanks to all of you who took the time to make these wonderful comments. I am somewhat late in responding due to the small glitch AR is having with emails. I also want to thank Charita for re-posting and suggesting! I love my clients and only want the best for them...so I gently guide them through the process. I will say that I am extremely honest with my clients when it comes to price, condition and location but what I can't advise them on is what I call the "love factor". If they love it and can't live without it...then virtually everything else goes out the window!
If asked, I too will give my opinion, followed by the disclaimer - "this is my opinion and you may disagree". However, I also beleive the client is looking for guidance, which I will help with.
Candy - Awesome post, I often think the exact same thing. So I proceed to offer my POV with disclaimers.
So true---i think they are looking for a sounding board to help them decide. You sometimes need to turn it back to them with open-ended questions.
Candy - I see it as part of our "job" to help the client answer this question and get comfortable with their decision.
Christine, you are so right...our clients really just want to feel like they are making the right decision and our job is to ask the right questions to help them determine if it is the right decision for them.