When our Home Staging Company first started out we didn't see a need for a phone system, but now is a different story.  

For those of you that have multiple employees for your small business and are struggling to find the right phone set up so that your customers can reach you all...consider Onebox.  It has tons of great feautures and is reasonably priced.  If anyone can tell us of another similar system out there that can match this...please let us know!

 Onebox Receptionist
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Onebox Receptionist Features

 

Phone Features

Details

Toll-Free Number

Your own dedicated toll free number

Professional Company Greeting

Your customized company greeting studio recorded for top quality

Auto Attendant

Customizable call menus and extensions

Directory Lookup

Lets caller lookup an extension/person by their name, or get a listing

Find-Me/Follow-Me

Sophisticated call forwarding

Schedule Based Forwarding

Forward calls to different numbers based on schedule

Simultaneous Ring

Forward calls to many phones simultaneously

Forward Calls to Any Phone

Works with all types of phones: cell, home, office, Vonage (VOIP)

Voicemail

More than 4 hours of online voicemail storage

Web & Phone Administration

Fully control your account using the web or the phone

Click-To-Call

Just click on any phone number in your forwarded voicemails or your address book, and Onebox will place your call for you.

Voicemail to Email

Auto-forward your voicemails to one or more email addresses

Message Waiting Notification

See "Notifications" below

Call Screening/Announce

Hear the person calling you before you accept their call

Caller ID

Choose to see your caller's number or your own number

One Number Service

Fax/phone/cell/etc. all through one number

Conference Calls

Up to 32 callers

Calling Card

Outbound calling, free long-distance, no card needed

Email by Phone

Text-to-speech of your emails on the phone

Customizable Greetings

Control what the caller hears when your phone is answered

Unavailable Greeting

Customizable greeting when you're not available

Call Queuing

Optional ACD queuing of inbound callers

Music On Hold

Caller hears music when on hold or waiting to connect

Custom Music/Message

Upload your own hold music or marketing messages

Call Transfer

Transfer callers to voicemail, an extension, speed dial, or any number

Extended Absence Greeting

Customizable greeting if you're away for a long time

Speed Dial

Maintain a speed dial list of commonly used numbers

One Button Call Return

Return voicemails with a single button

Attendant (Operator)

Assign a personal attendant/operator if you're not available

Send Emails by Phone

Simply speak a messages on the phone and send it

Never Get a Busy Signal

Huge capacity lets every caller or fax get through

Realtime Online Call History

See all of your call history online in real time

Realtime Current Usage

See all of your current (and past) usage details

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Fax Features

Details

Fax to Email

 

Forwards your faxes to one or more email accounts

Multi Format Faxes

Faxes can be delivered in PDF or TIFF format

Faxes by Phone

Faxes can be retrieved by phone and forwarded anywhere

Send Fax by Phone

Dictate a message, and send it as a fax!

Send Faxes

Send any message with any attachments as a fax

Fax Relay

Auto-forward faxes to other fax machines or email boxes

Large Online Fax Storage

Room for more than 6,000 faxes stored online

Web Access to Faxes

Retrieve your faxes from any internet device

Fax Blast

Send faxes to large groups of recipients

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Notification/Paging Features

Details

Notifications of Voicemails

Get notifications to your cell phone, email, or pager when any voicemail arrives, or just for specific ones

Notifications of Fax, Emails, Appointments and Events

Get notifications to your cell phone, email, or pager

TAP and Tone pager support

Alphanumeric and numeric pager support

SMS Notifications

Text message notifications to your cell phone

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Other Features

Details

Web Access

Retrieve emails, faxes, and voicemails from Onebox website

Large Storage

Online storage for 100MB or more (more than 6,000 emails)

Powerful Distribution Lists

Distribution lists which also indicate delivery method of message (fax/email/voicemail).  Send an email to the list, and it will be delivered the appropriate way to each recipient (some by fax, others by email, etc.)

Address Book / Contacts

Store an unlimited number of contacts online

Lookup Contacts by Phone

Call a contact or lookup their address using the phone

Synchronize Contacts Online

Sync your contacts (bi-directionally) with Outlook, Outlook Express, ACT!, and Palm devices

Online Calendar

Store your calendar of appointments and events online

Access Calendar via Phone

Listen to your appointments on the phone

Wireless Access

Access your Onebox messages and settings via wireless devices.

24/7 Non-Stop

Onebox is a non-stop operation, in service 24/7. All systems are redundant. Our many telephone carrier customers demand non-stop operation and the highest reliability.

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This post has been included in Minnesota Information

10 Comments on If your Business is Growing, consider this useful tool...

SEP
28
2007
2 Featured Posts
Hi Beth - The only other really cool phone system that I've ever heard of was from Karen George a few months ago.  She wrote a post about her phone system and highly recommends it.  Sounds very similar to yours. - Calie
10:47pm • #1
124,818 Points 7 Featured Posts Outside Blog

wow thanks! i will definitely keep this in mind when i expand ;)

cheers,

cindy 

11:54pm • #2
SEP
29
2007

Another one that sounds very similar is RingCentral.com. Haven't needed to use it yet, but it's probably the one I will use when my business grows. The pricing seems a little lower, but may not have the exact same features.

HTH someone, Rebecca

11:36am • #3
What a terrific idea. Thanks for sharing this great tool.
11:39am • #4
2 Featured Posts

Thanks Calie!  I'll have to check out what she wrote. Always interesting in seeing what else is out there!

Beth

2:32pm • #5
2 Featured Posts

Cindy -

From the sounds of it...you should be needing it quite soon! Congratulations girl!!!

 

2:33pm • #6
2 Featured Posts

Rebecca - Thanks my dear. I'll look at this provider too. I'm pretty conservative so like to know if there is a similar service out there for even less $!  Thanks to you too!

Gaylen - Absolutely!  Hope it helps you out :)

 

2:34pm • #7
2 Featured Posts

And don't forget about Vonage.com too. They have a similar service but not quite the bells and whistles of onebox.com!

 

2:42pm • #8
SEP
30
2007
I used Vonage but had service interrupted every once in awhile. Anyone ever have that problem with some of the VOIP services?
Teri Haskel, Team Haskel
1:39am • #9
2 Featured Posts

Teri -

Believe it or not I am actually familiar with Vonage and know that the occasionally VOIP problems occur. Can't say we have problems frequently though...do you?  Seems that cell and phone service everywhere these days has been having their share of dropped calls, etc...but I guess that's to be expected in the ever changing and overloaded market.

All the best,

Beth

10:56pm • #10

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Minnesota Home Staging Firm, Minnesota

Eagan, MN

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Minnesota Home Staging Network~ MN's Top Home Staging Firm

Address: Real Estate Home Staging Company serving the entire State of Minnesota, Eagan, MN, 55122

Office Phone: (612) 532-0847

Cell Phone: (612) 532-0847

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The Premiere Home Staging Firm in Minnesota. They specialize in furnishing Model & Vacant Homes, but also provide top quality consultations for homeowners living in their home. Visit www.MNHSN.com



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