5 Tips to Retain Life Long Clients
1. Be Available and Accessible
Make sure your customers know how to find you. When the time to call you presents itself make sure they have current contact information.
2. Maintain Contact
Connect with your customers, past and present. Reach out to them through phone calls, email, snail mail and newsletters. Include past customers when you mail "just listed" and "just sold" postcards.
3. Be Seen and Be Heard
Get involved in community affairs. Become a member of a board of directors, an association, club, high school boosters club or civic group. You will be working and networking with members of the community and meeting new people.
4. Be Generous With Hidden Perks
Whether its a free art exhibit or little known "Taste of the Town" festival, share the information with your customers. It gives you a reason to call them and helps them get involved in community events, as well. Make sure you invite them to any event in which you are participating and get more mileage from your community service.
Let your customers know about the local park that offers free Eco-tours or the new home community offering complementary helicopter tours of the neighborhood.
5. Sponsor An Event
Throw a party, a barbeque or holiday -together for buyers and sellers. Sponsor an event such as a little league team or the high school band's trip to perform in a parade. Hold a neighborhood food drive to help stock the local pantry. The possibilities are endless.
Chris Griffith is a Realtor in Bonita Springs, Florida with Keller Williams Elite Realty. For more information about Chris visit http://www.BonitaSpringsAgent.com
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