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"No I Won't Reduce My Commission! Do You Expect Me to Work for FREE?" (Um, let's do some math)

Reblogger Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Real Estate Agent with Ken's Home Team LLC.

I just read this blog and I must say I have a concern........

OK, I understand the fact that a 2 million dollar commission is a lot $$$$$, let me ask, is the risk the same or less because the commission is reduced??

 Will the agent be held responsible if something is missed in the inspection, or an addendum?  If the agent get sued by the buyer will insurance cover half and the buyer Would a divorce attorney cut his fee in half because you and your spouse have already agreed on half the assets? 

We all take risk (we all make mistakes),  if a mistake is made? will the insurance board say, OK we will only fine you 1/2 the fine because you took half the fee?

I know a lot of people agree with this post, and I just need to ask this question....

I do not, I am taking a risk,  legal risk I would look at other options vs reducing my commission, possibly some closing costs, I mean really the seller is paying my fee not the buyer.....

Original content by Jennifer Allan-Hagedorn

Bear with me this morning as I rant a little bit about one of the Sacred Cows of the real estate industry Free(specifically, the compensation model that pays us based on the price of the property).

I recently read an article written by a real estate agent bemoaning a potential buyer client's request that the agent reduce his fee by half. Seems the buyer found a property on his own and just needed help getting the property under contract and to closing.

The agent was, predictably, outraged and offended. How dare this buyer ask him to reduce his fee! How dare he imply that the agent's value was less than his "full" price! And how dare the general public think so little of our value that they have the nerve to ask us to negotiate our compensation!

Now, keep in mind, to date, this agent had, oh, maybe an hour invested in this potential buyer. Oh, and this was no $100,000 property; it was more like 20 times that ($2M+). Yeah, do the math - that would have been a sweeet payday, even at a significantly reduced fee.

But no, the agent respectfully (?) declined the opportunity to represent the buyer and enjoy an admittedly still-sweet payday. a payday enjoyed WITHOUT driving the buyer around for months, writing multiple offers and dealing with all the other frustrations of working with buyers.

Okay, fine. Maybe his outrage and offense were simply based on principle ("I don't cut my fee for no one, no how, no way!"), but I have to ask myself... 

Would this agent decline to represent a buyer who wanted to buy a $1M house because the commission is too low (but would be exactly the same as a 50% commission reduction on a $2M one)? Would he snub his nose at a $500,000 buyer because, sheesh, at 25% of the commission on a $2M house, that's barely worth getting out of bed for? Does he completely refuse to work with buyers in even lower ranges because his time and expertise are so freakin' valuable that commissions of $6,000, $7,000 or $8,000 are far too far beneath him?

Now, before you get too huffy with me, let me assure you that the point of this blog is NOT that we should just give in to the demands of clients to reduce our fees.

What I am saying is that, as this story illustrates, our compensation-based-on-the-price-of-the-home model is seriously flawed, and if the general public has trouble understanding our "value," I can't blame them - because the model really doesn't make sense!

Do we provide twice as much "value" when representing buyers on a twice-as-expensive house... or, perhaps better said - HALF as much value on a half-as-expensive one? When we protest that we "don't work for free" when a $500,000 buyer asks us to cut our fee by 25%, does that mean that we're "working for free" when we represent a $375,000 buyer (which would result in exactly that same 25% reduction in pay)?

Hey, I like working on commission as much as the next entrepreneurial adrenaline-junkie, but just because I like it doesn't mean it makes sense.

Okay, rant over.

 

 

 

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Ken Rosengren

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Martin Dorgan
Prudential Indiana Realty - Columbus, IN

I was taught, correction, it was said to me daily while I took my Real Estate Agent Sales Course: "I don't work fro Free!, I work for a Fee!".  That was years ago, but I remember it constantly.

A couple thoughts,..... Does this agent do any relocation work?  The commision on those, could vary from 25%--37%.  Payed to the relocation company.  or  What happens if he has a pocket listing and a buyer in hand,  Hmmmm?  Would he be willing to take a One Party Listing at 3% - 3.5% -4.5% - 5% Since ther is no real marketing involved.

I guess they have never heard that something is better than nothing!  What is their thinking on the possible referral value for the future????

Mar 27, 2011 02:38 AM
Glenn Roberts
Retired - Seattle, WA

My response to both posts is the same: Buyers and buyer's agents should negotiate that fee. Sellers and listings agents should negotiate the fee for that side. Then we will all be working at the level we choose. The current model became flawed when buyer's agency became the order of the day.

Mar 27, 2011 02:59 AM
Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Ken's Home Team LLC. - Vancouver, WA
- SOLD IS OUR FAVORITE 4 LETTER WORD -

Martin,

I appreciate the comments, I do not agree that we should work for something vs nothing.  As an agent we need to look at our legal liability, if we cut our commissions does our liability lessen?

Glenn,

I do negotiate my commissions with all my deals, I get buyers to pay me 3% Free, it does not matter what the listing says I get paid.  If the listing gives me 2.5% the the buyer gives me an additional 0.5% (Usually i have the seller pay the additional $$ with a seller paying buyers closing costs.... I do this because I bring Value to the table for my clients.

Mar 27, 2011 04:25 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Hi Ken - thanks for the reblog! I didn't get the chance to respond to your comment on the original blog, but I'll do so here... while making sure we're covering our backsides from an insurance perspective is important, I don't think that legal liability makes up a significant portion of our fee, whatever that fee is. Maybe I'm wrong on this, but I'm not sure I'd feel comfortable defending my fee with this approach. And isn't that what we have E&O for?

Mar 27, 2011 05:10 AM
Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Ken's Home Team LLC. - Vancouver, WA
- SOLD IS OUR FAVORITE 4 LETTER WORD -

Jennifer you are correct, we have E7O insurance do you know what your deductable is?  If you did have a law case?  Mine is only $5,000 some companies it is $20,000.  Our KW Office we pay a higher premium so that we can keep our deductable low.  I would suggest that you see what yours is.  If you have a deal and you give away a lower commission and then you can not even cover your deductable how would that affect you?

We all own our BUSINESS, and we need think as a business people, so that is a considerations we all need to think about

Mar 27, 2011 06:12 AM
Justin Nickelsen
NICKELSEN HOME INSPECTIONS - Vancouver WA Home Inspector - Vancouver, WA
CMI - (p 360.907.9648), Vancouver/Portland/WA/OR Home Inspector

Personally, and I am being honest here, I think that agents often get ripped off given the amount of work that they do for their commission.  The amount of work that can often go into selling a home warrants the commission, and people have to understand that agents are often working 1,2,3 times as hard for LESS money than they were a few years ago: the prices were higher, and things moved faster.  Now lending is harder, and everything is bank owned and shortsales, and utilities being off, and buyer's with so many choices that they stutter when making a move, etc. etc.  If the time comes when you actually have a listing sell quickly, or a buyer comes in with 20% and buys one of the first homes you show them, it is a bonus, and helps level the playing field, but these are exceptions: not the rule.  Yes, I have seen many agents get paid practically minumum wage for the amount of work that they do to sell one home to a person.

 

I think that it is great, Ken, that you adjust things to get to the 3%.  You should.

 

The same is true in my business.  We get people trying to negotiate price all the time.  Fortunately, I am not in need of getting into those battles, and I don't.  But, the other end is that I often get stuck with really difficult homes that take more time to inspect, which I may have not been able to foresee (analagous to you showing 40 homes to a buyer over the hours of many, many months, putting an offer on one for $170k, and waiting another 100 days before you get a response, then waiting, and waiting, etc. etc. etc. until the d*** thing finally closes, for you to get paid a comission which doesn't reflect the amount of work you just finished doing for these people).  But my "balance" is the nice home that goes by quickly: makes up for the others...

 

Anyway... starting to ramble.  I think it is good that you ensure a 3% comission.  You guys earn it, and I have come to realize that more and more in the last few years.  

Apr 25, 2011 09:56 PM
Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Ken's Home Team LLC. - Vancouver, WA
- SOLD IS OUR FAVORITE 4 LETTER WORD -

thank you Justin, I hope all is well with the home inspections right now!

 

I am doing very well!

May 08, 2011 02:19 AM