10 Better Ways To Build Rapport! #6
6. Facilitate The Meeting. When you facilitate a meeting you don't just stop at the first answer they give you. You ask continuation questions like "How so?" "What happened then?" and "Tell me more." Ask if someone has a different spin, get conflicting opinions out there, get everyone's emotions going.
A Note About Inclusion: Don't assume that the least vocal from their team has the least power. Might be soft spoken but a behind the scenes ass kicker. Make sure you include them by asking for their thoughts. Yep, its that "everyone has a story and wants to be heard" thing again!
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