1. Countrywide Financial Corp. ($113.7 billion)
Down from $116.6 billion in the second quarter, but down from $146.0 billion one year ago.
2. Wells Fargo & Co. ($104.0 billion)
Down from $116.0 billion in the second quarter, but up from $103.0 billion one year ago.
3. Residential Capital Corp. ($51.5 billion)
Up from $47.0 billion in the second quarter and $51.3 billion one year ago.
4. Washington Mutual Inc. ($45.7 billion)
Down from $52.7 billion in the second quarter and $58.3 billion one year ago.
5. Bank of America ($41.9 billion)
Down from $45.1 billion in the second quarter and $45.3 billion one year ago.
6. JPMorgan Chase & Co. ($41.7 billion)
Down from $45.5 billion in the second quarter and $53.6 billion one year ago.
7. Citigroup Inc. ($35.8 billion)
Down from $38.6 billion in the second quarter and $37.0 billion one year ago.
8. IndyMac Bancorp Inc. ($24.0 billion)
Up from $20.1 billion in the second quarter and $17.0 billion one year ago.
9. National City Corp. ($21.8 billion)
Unchanged from $21.8 billion in the second quarter, but down from $25.7 billion one year ago.
10. New Century Financial Corp. ($15.8 billion)
Down from $16.2 billion in the second quarter and $16.7 billion one year ago.
11. American Home Mortgage Investment Corp. ($15.3 billion)
Up from $14.9 billion in the second quarter and $13.7 billion one year ago.
12. Wachovia Corp. ($15.2 billion)
Down from $15.9 billion in the second quarter and $16.6 billion one year ago.
13. SunTrust Banks Inc. ($13.7 billion)
Down from $15.0 billion in the second quarter and $14.6 billion one year ago.
14. Golden West Financial Corp. ($11.7 billion)
Unchanged from $11.7 billion in the second quarter, but down from $13.8 billion one year ago.
15. PHH Corp. ($10.7 billion)
Down from $11.8 billion in the second quarter and $14.0 billion one year ago.
From personal and professional experience I can tell you that some of the highest volume companies offer the worst customer service imaginable!
It's such a shame....