Something ordinary Recently, I attended a fabulous Birthday Party. The Celebration wove it's festive strands throughout the grounds of the lovely home. The deck & gazebo were festooned with brightly colored streamers and guests could catch the strains of the jazz band playing whimsical sets below. A large tent was the setting for  the buffet stations which featured traditional favorites from Europe, North America, North & West Africa, Asia and the Caribbean. 

As I meandered through the grounds, savoring the visual artistry with which items were arranged, I was struck by some playful and elegant twists. Lo Mein noodles were being served on the Asian display; the stir-fry was ladled and dispensed into miniature take-a-way containers. The dessert table featured crepes which had been prepped in advance and were seared on a skillet and then filled with a colorful  bouquet garni of fresh, tropical fruits.

From the African table, the succulent scent of savory meats & fish wafted into the air. A sizzling burner nearby was deep frying a hot pastry style puff served with a delicious shrimp paste. The display featured tropical fruits and flowers against a backdrop of authentic African masks!

Now, No party would be complete without burgers...yet the twist on the traditional American burger was miniature buns and burgers served with regular sized chicken wings complimented with an assortment of dipping sauces! An artful display of fruit and cheese encircled the Brie on the European table where guests could also enjoy Polish specialities like perogies and kielbasa. All the dishes were traditional favorites but the presentation was artfully staged!

Later that evening, I had an opportunity to speak with the chef. He has recently retired after two decades of service with the Hyatt Regency and is exploring several options which include setting up his own catering business and a restaurant. I was fascinated as he described his vision...for which he used the term "FUSION"...a blending of flavors & traditional regional specialties in flavorful and interesting combinations which allows diners to experience something NEW within the context of a familiar menu item. A cookie

For instance, the Lo Mein noodles are served in Chinese restaurants every day, but most party goers don't expect to be able to watch them prepared fresh and then served to them in miniature take away containers. Creative Presentation is a skill set which has many applications in business.

Often, it's the little unexpected twist which can deliver the most bang for the buck. It can also create raving fans from a 'ho hum seen it all before audience." At a time where cynicism about the real estate transaction is at an all time high, the door is wide open to incorporate a New Twist in the ways we serve our clients. Making real estate fun and engaging is something that every professional in the industry can do with just a little effort, creativity and imagination.

A few years ago, our team went to the dollar store. We had about $250 dollars to spend. We bought laundry baskets, several yards of inexpensive gauze netting, and everything that we could think of which a new home owner might not be able to find during the first few days of their move...paper plates & cups, napkins, utensils, toilet paper, tissue, detergent, dish soap, screw driver, extension cord, pencil and paper, flashlight, cleaners, small broom set etc. We arranged these items in the laundry basket and delivered this to our client at the closing. This gift continues to give rave reviews...clients still refer to it and refer others to us because they remember it. A simple twist on what could be considered the mundane and dull aspects of moving.

Another meaningful gift that I have given over the years is a Brand New copy of a book which I've read and enjoyed. Giving someone a book in which you highlight specific areas which have been meaningful to you with a brief note in the book cover transforms this gift into a special memento.  I have been surprised by how this simple gift has been so deeply appreciated.  A handwritten note, a call of appreciation or encouragement...these simple touches are the elements which elevate a routine transaction into an experience that people remember and cherish.  I'm curious...I'd love to hear some of the simple ways in which you are elevating the Ordinary into the Extraordinary.

Copyright 2007 Audu Real Estate  All Rights Reserved

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Lola Audu, CRS, GRI e-Pro ~ Audu Real Estate

Lola Audu, is the Designated Broker & Owner of Audu Real Estate.  Our company specializes in helping people buy and sell homes in the greater Grand Rapids, West Michigan area.  We've had the privilege of helping hundreds of clients succeed in their goals of purchasing and selling property including demonstrated success in the negotiation of Short Sale Transactions. You can contact us via e-mail @ info@auduhomes.com or by phone at 616-791-0511. 

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48 Comments on Elevating the Extraordinary Within The Ordinary...Another Look At Creative Marketing

OCT
02
2007
565,567 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router
Love the laundry basket idea. What about a lunch basket for those sellers moving out of area, to snack on the road. You rock, Lola.
5:56am • #1
233,860 Points 3 Featured Posts
I like your blogs than you for sharing, Now im hungry :)
8:01am • #2
830,573 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Gifts can be a challange.  I settled on one gift years ago and it serves me well. 

Depending on the family buying the home, I stock the frig in their newly purchased home with snacks, milk, soft drinks, water, breads, crackers, deli, chips, cereal, etc.  Just enough to get them through the move before they get to the grocery store to stock up. 

It always is a surprise when folks go to their newly purchased home and see food ready to eat.

Nice post Lola, as always.

8:04am • #3
2 Featured Posts
Lola,  your laundry basket idea is great.  I can't believe it when I do a walk through with my buyers and find that the toilet paper is packed but the sellers left old paint behind!  Filling up a laundry basket with move-in day necessities is a wonderful idea!
8:12am • #4
275,601 Points 42 Featured Posts Localism Sponsor Outside Blog

Lola

I also do the laundry basket closing gift.  It is a very practical and thoughtful gift my customers love.  It is also fun to prepare and assemble.  Great article.

8:19am • #5
389,126 Points 5 Featured Posts Outside Blog
Cool part and cool gift ideas.  It' always a challenge to decide what to give a client as a gift without "breaking the bank".  Giving a book after you have read it keeps it from collecting dust on a shelf, Karen
8:39am • #7
1 Featured Post Outside Blog

this is a great idea. exceeding your client's expectations is always a good thing...

8:47am • #8
675,277 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Lola - love the laundry basket idea. And Lenn's gift is a winner as well. I have had a number of buyers (first timers) of fixer upper homes and found that the gift cards for Home Depot for these folks were always well received. THey don't typically have alot of cash to do much fixing and being able to splurge at HD for paint and other supplies from the start was always well received.

Jeff

8:50am • #9

Lola,

Markets are different, People would look at the laundry basket here as a bunch of cr**P, and that they had to pay someone to get rid of all the cr **p at the old house and here you are giving them more stuff. Better something of value to keep.

 

 Grand Rapids people are nothing like the market area 20 miles out from NYC.  No one pushes their own baby carriage here, the young stay at home wives have full time nanny  & cleaning help & weekend child care help and laundry help. Having said that, I am familiar with Grand Rapids and the people are really nice. It is a nice change of pace to go there.

9:13am • #10
7 Featured Posts

Lola

I loved reading your post, even though you've made me hungry now. It was a great read and I could almost picture myself there. I appreciate the idea of the laundry basket as well. That's one I'll use for sure. Thanks for another great post.

9:32am • #11
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog
Hi Missy, Thanks for stopping by.  The lunch basket is a terrific idea!  I'm picturing packing it picnic style with red gingham!  Every-time, they took out the picnic basket, it would be a great reminder of a successful real estate transaction!  Thanks for sharing. :)
9:37am • #12
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Lenn, What a Fantastic Idea!  And it wouldn't take tons of work...One Trip to the Grocery Store.  I can see how a gesture like this would be truly appreciated.  Thanks for Sharing!

 

9:39am • #13
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Brett, Thanks for your comment.

Lisa,  Thank You.  Buyers & Sellers moving to New Homes have told us that they really appreciated simple things like toilet paper and tissue being easily accessible.

Hi Allison, Thanks for stopping by. The Laundry basket gift is a great, practical way of doing something different within the context of everyday life.

9:43am • #14
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Hi Ginger, Thanks for stopping by to read & comment.

Hi Karen,  Thanks for your comment.  I did want to note that I give the individual a NEW book...If there have been special passages which have been meaningful to me, I will sometimes highlight along with a note in the book inside cover.

9:46am • #15
1 Featured Post Localism Sponsor Outside Blog Hit Router
Beautiful, Creative and Delicious ideas . . . OMG, Now I'm HUNGRY
12:24pm • #16
594,334 Points 111 Featured Posts Localism Sponsor Outside Blog
I like these creative baskets and stocking the frig and such....dinner gift cards have gotten way past boring. Thanks Lola!
12:49pm • #17
114,537 Points 9 Featured Posts Outside Blog

Lola, my financial planner just gave me the most extraordinary gift. It's hard to explain, but it's a beautiful wooden file cabinet with a bronze plate with my name and my wife's name. It came organized to keep all my important items, from insurance and investments to real estate nad birth certificates. I loved how it fit our relationship, was beautiful and was useful. It DEFINITELY got me thinking, "What gift can I give that is this meaningful and classy." Then came your blog post...well done!

2:00pm • #18
1 Featured Post
Great Post! I will keep some of these tips in mind. It's amazing what you can do with $250.
2:24pm • #19
I agree - the gift cards do seem run-of-the-mill - the baskets and stocking the refrigerator are much more creative and I think will be remembered better.  Thanks for the ideas!
8:05pm • #20
Lola - fabulous ideas!  and really got me thinking about what one can do with $250!  thanks...
8:14pm • #21
316,865 Points 45 Featured Posts Outside Blog

Lola - to heck with the laundry basket!!  I'm still drooling over that fabulous picture of the party food that you painted with your words......  I'm so hungry now!  You have an amazing way with your words to paint a fabulous picture of whatever you're describing - awesome!

OK, back to the basket - that is a terrific idea!  I love Lenn's frig-stocking idea, and the picnic basket that was mentioned, too.

Alright, back to my virtual food trip at your party.....  ;-)
Ann

8:46pm • #22

what you are describing is my bachelors basket which also includes a plunger and fire extinguisher.  I also have given it to families with small children. 

 great word pictures for the birthday celebration.

Bachelors basket
9:19pm • #23
266,885 Points 18 Featured Posts Outside Blog
Lola - lots of fabulous ideas here - thanks for sparking another great discussion - speaking of which, are we overdue? :-) 
10:00pm • #24
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Dee, Thanks for your comment.

Jeff, The Home Depot idea is great! I've also done this with First Time Homebuyers or people who were buying a home to fix up.  It's  always appreciated.  Another thing which I've done is to help out with a part of the cost of a Home Warranty.  Thanks for sharing.

Hi Carolyn, Thanks for sharing your experience.  You're right that different things work for different parts of the country.  But, Value is an Intrinsic Attribute...sometimes when you have everything, you appreciate the things that money cannot buy even more.  For instance, I keep handwritten notes...they are far more valuable to me because they are a personal touch.

10:46pm • #25
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Andrew...Something about this post was making a lot of people hungry! :)

Hi Debbie, Thanks for stopping by...you're hungry too...:)  The food was good!!!

Hi Sally, thanks for stopping by.  I love Lenn's idea too.

Joey, What a Classy Gift!  And a thoughtful way to express committment and appreciation for the Value of Your Relationship to him.  I can just imagine how you must feel when you make use of it.  Thanks for sharing...

 

10:51pm • #26
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Thanks Steve, I appreciate your visit & comment.  $250 went a long way for a long time on this one!

Hi David & Lisa, Thanks!

Eva...It's all about Creativity.  People appreciate thoughts and intentions from the heart.

Ann, LOL...Everyone must be hungry!!  Appreciate your stopping by to read and comment. 

10:55pm • #27
534,069 Points 45 Featured Posts Outside Blog
Lola - eloquent, as usual. It means so much when a client feels that your gift is individual to them, and that they mean something to you. Those are the ones they remember.
11:32pm • #28
OCT
03
2007
342,120 Points Outside Blog
Love the laundry basket idea. Good post. Thanks for sharing.
1:06am • #29
1 Featured Post Localism Sponsor Outside Blog
The basket is a great idea and fairly inexpensive.
2:30am • #30
1 Featured Post

Great minds think alike!

I do something very similar.  Except I use a large inexpensive storage container (w/lid).  Fill it up with toilet paper, paper towels, cleaning supplies, first aid kit, etc.  I also include bottled water and snacks for those move-in munchies.  If they have children, I will include an inexpensive game or toy to hopefully occupy them for a little while.  I try to personalize it based on my clients different situations.  (the two bachelors received bottled water and beer)

I do finish it off with a big bow and a label for the front that says "Move In Necessities" with my name and contact info.  So someday when they are going through their storage they will find my storage bin with my contact info.  It's a gift with great "shelf" life!

9:29am • #31
2 Featured Posts
Lola - your post is good enough to eat! You make my mouth water the way you describe all the delicious dishes available at the birthday party! Even more amazing is how you are able to take that experience and weave it such a beautiful post with valuable information! It helps me visualize your points so well! Thanks again for another well-written, thought provoking post!
5:29pm • #32
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Hi Sharon, Thanks for your comment.  I think this is why recepients of the gift of a well loved book have so appreciated it.

Bob & Carolin...Appreciate your stopping by to read and comment.

Keisha...Yes, you don't have to spend tons on the basket.  I had a budget of about  $20 +/- per basket.

6:23pm • #33
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Appreciate your comment...the Bachelor's Basket is an interesting & Unique name for a gift selection.

Cyndee, Thanks for stopping by to read & comment.

Chelle, I love the description of the items and your basket.  Thanks for adding your insights to this discussion!

6:26pm • #34
Lola,  I love the ideas you share here.  I have done similar move in baskets, including a nice lap blanket with a note - A Warm Welcome for You in Your New Home.  Creative items for those clients that I know well -dishes with a boating theme for boaters/horse theme for my buyers who bought their first horse farm.  They really appreciate the personal touch and extra attention.
6:27pm • #35
139,560 Points 13 Featured Posts Outside Blog
What a beautiful post, Lola. I love the "twist" you put on your business. I'm sure your clients do, too.
11:19pm • #36
OCT
04
2007
405,354 Points 3 Featured Posts Outside Blog
Nice post. I like your idea about the laundry basket . thanks for the tips.
6:42am • #37
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Mary, Thanks so much for your comment.  I am enjoying watching your progress and development as a blogger.  It's fantastic!

Pat, Thanks for your comment.  I also appreciate your sharing some of the creative ways that you have given gifts to your clients.  With fall here, the blanket idea is just great!

Thanks Tom!

You're welcome Gita!

3:41pm • #38

We have a few options here for the new owner:  A Candy Tree-its a cute little basket made up in the Coldwell Banker colours with lots of chocolate; We have a gift basket that holds very nice coupons for Home Depot, The Brick, and even automotive dealerships.

Just a couple ideas.  Everyone likes a present :)

5:08pm • #39
7 Featured Posts
Here is the best idea I ever heard...  Buy invitations, thank-you notes, stamps.  Ask the buyers for the names and addresses of their closest friends.  Throw a house warming party at the buyers convenience.  Be at the party.  Set up, serve and clean-up!  What an amazing way to meet even more potential clients!!!  I thought this idea was awesome!  I took this idea and altered it a bit to make it even easier.  I made a basket with invitations, thank you notes, stamps, We've moved announcement cards and a gift certificate to the local food store.  I let them know to throw a house warming party on me!  I have hopes that they will tell people I supplied the party!  I know I missed the main point of being in front of more potential customers but I still though it was a great idea for a gift!  What do you think?
6:06pm • #40
OCT
05
2007
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Adam, Thanks for sharing!  If your company has a branded product, it can be a good way to give a nice gift and also get some additional promotion professionally.

Kim, What an incredibly good idea!  I've heard of throwing a Neighborhood Open House and/or House Warming party, but had not thought about giving them "shopping money"...a gift certificate to a Local food store.  One could take this even further by blogging about the event in a Localism post!  Thanks for sharing

1:31pm • #41
OCT
06
2007
Great Ideas, Thank you so much for sharing.
1:22am • #42
2 Featured Posts

Lola and Kim - LOVE your ideas!

Lola, I'm curious what book you gave them as books can be so personal sometimes. Must be a good one :)

9:58am • #43
OCT
09
2007

Lola -- I know everyone if focusing on closing gifts here, but I think there are ways to be creative throughout the transaction and make the whole experience more memorable and pleasant for all involved.  I try and make sure that every contact I have with a client is positive. . . from writing hand written thank you notes for people who attend open houses to bringing along ice cream coupons for families with children to that they can stop for a treat after a long day of touring houses.  I even try to make sure that each member of the family is included when I purchase a closing gift.  I recently had a buyer who was a single mom with two little girls. . .I gave each of the young ladies a card with a Target gift card inside so that they could go and pick things out for their new rooms. 

(I love Kim's housewarming party idea. . .FABULOUS!)

9:24am • #44

I love these ideas! We do handyman baskets, moving day baskets, as well and the client always appreciates it so much!

I like the party ideas as well. Sounds like a fun time and I think we need to find enjoyment and humor in this field that we are all in!

Connie Stahl

Real Ease Marketing

10:57am • #45
NOV
03
2007
I love these ideas! I give a "towel cake" that I personally make to all new homeowners.
4:25pm • #46
NOV
10
2007
4 Featured Posts Localism Sponsor
Lola - I'm so glad I found this post.  I have made baskets as gifts, but I wasn't thinking in terms of what people really would need NOW!  I think your gift is very thoughtful and those grateful clients will remember your attention to detail.  Thank you.  Now, how do I get invited to a birthday party in Grand Rapids -- it's sounds like it was amazing!
1:57pm • #47
293,448 Points 100 Featured Posts Localism Sponsor Outside Blog

Sholanda...the towel cake sounds very interesting & definitely something they can use!

Elaine...this Birthday party was on the east coast...and yes, it was amazing! Thanks for your comment.

8:10pm • #48

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Lola Audu~Real Estate Broker/Owner Grand Rapids, Michigan Real Estate

Grand Rapids, MI

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Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate

Address: 3659 Alpine NW, Suite 102, Grand Rapids, MI, 49321

Office Phone: (616) 791-0511

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Grand Rapids, Michigan real estate information including houses for sale, rent and home buyer/seller tips. Also includes wisdom and insights from Lola Audu, CRS Associate Broker.

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