Well-known luxury marketing expert Milton Pedraza, of the Luxury Institute in New York City, addressed a group of members of LuxuryRealEstate.comin early May, 2007 at its "Spring Retreat" in Key Biscayne, Florida.  Pedraza presented results from The Luxury Institute's most recent Best Practices Survey, entitled "The Wealthy and Web 2.0" at the Ritz-Carlton Hotel in Key Biscayne.

The highlight of Pedraza's speech was his compilation of some great statistics about the Internet habits of wealthy consumers. His presentation focused on the rise of consumer-generated content on the Web, with an emphasis on the way in which the wealthy use the Internet to shop for luxury goods, including homes.

Pedraza contends that "The majority of wealthy consumers visit websites where customers write reviews or rate products to gather pre-purchase research".  However, he goes on to say that the wealthy are more often "spectators" rather than contributing their own reviews and ratings on social networking sites. 

Overall, Pedraza believes that the ability of Web 2.0 sites to "duplicate the physical luxury experience" will be key to the success of Internet marketing in the future.  He feels strongly that real estate is one industry that can benefit hugely from paying attention to social networking trends among upscale consumers.

Active Rain members are clearly on the right track in participating in the development of social networking on the Web.  Studies like the one presented by Pedraza may have a great deal to do with all the attention Active Rain is receiving from Realtor.org and Move.com.

 

10 Comments on Wealthy Consumers Embrace Web 2.0

OCT
03
2007
411,411 Points 3 Featured Posts Outside Blog
Thank you for the post. I had read a similar report in a magazine.We are on the right track.
5:41am • #1
123,283 Points Outside Blog
Gita, there's a great book available called "Wikinomics: How Mass Collaboration Changes Everything" by Don Tapscott that deals with the subject as well.  I really enjoyed Milton Pedraza's lecture on the subject!
12:10pm • #2
Wikinomics, I will give it a read.
9:57pm • #3
OCT
04
2007
123,283 Points Outside Blog
Tapscott does a good job of supporting his hypothesis.  There's a lot of statistical research in his book.
12:54am • #4
150,200 Points 5 Featured Posts Localism Sponsor Outside Blog
Eric - Good read and I especially appreciate the part about sites with reviews. 
8:28am • #5
123,283 Points Outside Blog

Sam --

In Pedraza's lecture, he specifically referred to sites like Consumer Reports, Epinions, Zagat Survey, Cnet and BizRate as places where consumers most often look for product reviews.  He also praised Amazon and Circuit City.  

8:36am • #6
OCT
08
2007
110,262 Points
Eric - This is so true! People who are wealthy would rather surf the web than take the time to drive around and shop for the things they want. I love the Internet!
10:49am • #7
123,283 Points Outside Blog
Linda, that was brought up in the Pedraza lecture.  Successful people are too busy to shop in the conventional sense.  They turn to the Internet more than those with average incomes, as a means of saving time.
10:55am • #8
NOV
12
2007
587,902 Points 63 Featured Posts Outside Blog
Eric, great information about the wealthy and their Internet habits. I think Web 2.0 is filtering down to the masses as well especially the younger crowd. They embrace everything.
5:16pm • #9
123,283 Points Outside Blog
Gary -- I enjoyed Milt Pedraza's presentation on Web 2.0.  The man has done some pretty extensive study on the buying habits of the well-to-do.
10:27pm • #10

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Eric Kodner CRS, ABR, e-PRO, CLHMS, Madeline Island Real Estate Wisconsin

La Pointe, WI

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Madeline Island Realty - Eric Kodner Sells Madeline Island

Address: 809 Main Street, Box 553, LaPointe, WI, 54850

Office Phone: (715) 747-6500

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