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Your seo might be great, but are they staying beyond the first click?

By
Services for Real Estate Pros with ha media group

With all the articles on the subject of how to rank at the top of Google for your real estate website, it’s hard not to pay attention and harder still not to engage in this bit of competitive climb to the top.  For some, it becomes an addiction of sorts that they are able to feed all on their own, others spend thousands of dollars for an SEO Blogging Coach to get them there.

Let’s say whatever SEO tactics you’ve employed are actually working and you come up.  Are you able to keep your buyers on your site for longer than a few seconds?  Do your offer your readers something beyond a keyword rich hodge-podge of HouseLogic type content with a few market reports thrown in?

Browsing as many real estate websites as I do daily, most of you do not.  So let’s look at it from the perspective of your consumer, and lets use real estate as an example.  It’s safe to assume that in most markets the good majority of people hitting your first page google listing are indeed potential buyers looking for a home in your town/city/hood.  Once they land on that page, what are they looking at and reading?

I won’t use any live examples of what not to do, but if any of this applies to you, you should probably re-evaluate your real estate website, no matter how high your pages may rank.

Please note that all of this applies to content pages of your real estate website, and not IDX pages.  While your content pages may and should have search links on them or homes for sale displayed, I am only referring to what you actually have control over here.

first, some indicators to look for:

analytics chart with what to pay attention to

Bounce Rate

If your site’s bounce rate is over 68%, it’s not a good indication that your content is read.  Evaluate bounce rate for all of your important pages (the ones you worked really hard to get to the top of Google, for example).  You should have a Google Analytics account or something with similar capabilities installed on all your sites to properly evaluate this.

New vs Returning visitors.

In most cases, you should want those to be split about 50/50.  If you are getting very few return visitors, that means you are either not updating your content often enough or it’s just not interesting enough for them to return, and it’s as good an indication as any that some of those potential buyers are now shopping elsewhere and reading someone else’s blogs.

Time on Site:

Anything over 2 minutes is ok, but the higher this time is for your most important pages, the better.

Between these three parameters, you should have a pretty decent picture of whether or not what you are doing now is working.

If you are fine – no need reading further, you are doing great and your conversion rate should be pretty high.  If not, chances are here is what your pages look like to a consumer and why you are not doing well:

Click the link for the rest of the article on real estate website content and seo mistakes to avoid...

 

Judy Luna
Keller Williams Market Pro Realty - Fayetteville, AR
Technology with a Personal Touch

When I first put up my website over 10 years ago, I thought of what I would like to see there if I were moving to a new area, and I designed and wrote my content with that in mind. That was in the good old days before most other realtors even had a website. Maybe I don't update it as often as I should, but people keep telling me that they like my site, it's easy to navigate, it has good information that they can use, etc. I also still get good traffic.

For many years I was #1 on Google for my main search terms. When Google started playing around with different algorithms off an on over the past several years, sometimes my site would disappear for awhile, but then it would be back. It's there again. I also have other websites, all tied together--blog, IDX, etc., not all on the same site. But it works.

Bottom line is to give people what they want and need--first is the ability to search the MLS. That will keep them on your site more than any other thing. Next is information about your area with links to schools and other local amenities. And of course market information. That's where blogging comes in.

I agree with Bill, #37. The key is to get them to sign in so you can follow up. Internet marketing for real estate isn't any different than the good old days before the internet. It's all about creating relationships and trust, whether in person or virtually. Service too. It's all about them, not you (the agent). Give them what they want.

Apr 16, 2011 03:14 PM
AmeriFirst Winston-Salem
AmeriFirst Financial (Winston-Salem, NC) - Winston-Salem, NC

Thank you Inna.  This post was extremely helpful... maybe one of the most helpful posts on websites that I've ever read on AR, especially your comments.

Apr 16, 2011 05:12 PM
Dave Halpern
Dave Halpern Real Estate Agent, Inc., Louisville, KY (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

Absolutely right.

Driving them to the site is step one. Step 2 is having the right landing page(s) that will be conducive to converting a visitor to a prospect or a client.

Apr 16, 2011 05:42 PM
Robert Courtney
Lihue, HI
Century 21 All Islands, RA, CDPE, MCRE, CIAS

Thank you for the tips on how to evalutate my website.  Did not know the graphs were available!  Not fairing too well.

Apr 16, 2011 08:01 PM
Inna Hardison
ha media group - Orlando, FL
Wordpress for Real Estate & Design, Print HaMedia Group

Scott @36 - NP and thanks for reading:-)

Bill - most people are relutctant to give up their email address.  Forced registration to search for homes works for some, but only if the traffic to the site is staggering, as than it's simply a numbers game.  Most sites in most markets don't have tens of thousands visitors a month where risking a 89% bounce rate from your search pages is something they can afford.  

So what exactly would you give your clients in exchange for that very hard to let go off email address, again, assuming you are dealing with real estate as an example.  A person is searching for a home.  At what point and why should that person relinquish their private details, considering there are so many other places on the net they can hit, some with well known reputable names like Realtor.com where they don't have to give anything up?

Lastly, if you look at the graph I used above (which comes from a google analytics report of one of our clients), you'll see that about 50% of those visitors do return.  If agents play their cards right and don't begrudge data that's believed to be public record anyway, and actually post things of interest, their numbers should look similar.

Capturing a visitor's email address as soon as they land is not something that'll work for most people, unless you are giving me something I can't get any place else without registration and that something happens to be a necessity for me (i.e. water, electricity etc.) - you are not getting my email address.  Not in the beginning of the visit. Not ever.  If, however, I am searching for homes and find your site and I feel totally comfy there, and you are giving me all kinds of other info I am interested in about the communities, schools, businesses to where I don't have to go anyplace else, I might be inclined to fill out your IDX's form for MY convinience, so that I don't have to run the same searches twice. :-)

Apr 17, 2011 03:58 AM
Inna Hardison
ha media group - Orlando, FL
Wordpress for Real Estate & Design, Print HaMedia Group

Cynthia @38 - thank you, thank you:-)

Ray @39 - first page of Google is great, especially if it's for a term people are actually searching for, but yeah, what happens after that click is where most energies should be expended.

 

Apr 17, 2011 04:07 AM
Inna Hardison
ha media group - Orlando, FL
Wordpress for Real Estate & Design, Print HaMedia Group

Judy @40 - I think marketing of anything now is drastically different than in the good old days.  It used to be that data of any kind was something one had to purchase or somehow earn access to, so there were various gatekeepers to information.  This hasn't been the case, and if a consumer believes that information is essentially free, I have a hard time seing anyone handing over their private data to get access to it.  MLS listings are NOT valuable content.  Additionally, I was in fact speaking of rather specific in-page optimization and not sites in general terms.  :-)  

Apr 17, 2011 05:27 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Inna - I think I have most of this, but it looks like I need to go review my analytics to make sure I'm on top of all of these facets.

Apr 17, 2011 11:19 AM
Ranji Singh
Century 21 Heritage Group Ltd. - Newmarket, ON

Inna,

 

I am bookmarking this post fo rreference - great post. Thanks for sharing.

 

Cheers.

Apr 17, 2011 04:17 PM
Inna Hardison
ha media group - Orlando, FL
Wordpress for Real Estate & Design, Print HaMedia Group

Conrad @41 - np, helpful is good in my book:-)

Dave @42 - yep, in a nutshell:-)

Robert @43 - knowing where you have issues and how to fix them is as good a beginning as any.  BTW the rest of the tips on what to do about those not so good statistics are at my blog at: http://teamhardison.com/wordpress-real-estate-site-design/seo-blogging-alone-will-not-get-your-business-keeping-them-on-site-will/

Christine @47 - :-)  You probably are, but if not, again, follow to my blog... I tried to make it pretty simple to help people make those pages more effective.

Ranji @48 - by all means.  And thanks for reading.

Apr 17, 2011 05:01 PM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Well you have earned a coveted Bookmark for future referal.  Thanks for the information.

Apr 18, 2011 04:46 AM
Jordy Brisbin
Sutton Centre Realty - Vancouver, BC

I happened to have analytics open at the time I noticed this blog. :P . I agree that it is important to keep people on your site, unless perhaps the first page satisfies what they need. A listing agent might have a simple first page with their testimonials and credentials, and I think that might be enough for sellers. With buyrs, I think they need quite a bit. Here, everyone has access to our MLS system, so I try to make mine easier to use than the public system, and have actually spent months trying to improve how my site works.

I don't have fancy graphics, flash, or colours, and am now considering losing the header image, just to bring to page content up a little higher. So, nice and bright and simple; dark text on white background, so people don't get strained if they hang around... Sometimes people are on my site for hours looking at just listings... So, that is it; just listings, and information on taxes, firt time buyers exemptions, mortgage rates, etc., and with a very simple navigation system that is the same on every page.

It works... My bounce rate is about 40% year to date, average time on site is 16 minutes, and over 20% of visitors are return vistors ( i think that if people bu or start getting emails from a realtor, they stop returning... I would not expect return visits to be really high for my site). I get a lead from from 1 in approximately 500 vistors, which is a lead every couple days. Although my Google rank is only 1, I do show up in searches at much higher level than my coworkers sites that have Google ranks of 2 and 3, so clearly google rank is not everything when it comes to getting people to your site. Give them information, and make sure you write your own content. I have not yet customized all my pages, but the important pages that do show up in Google are all custom. Customize your page titles with the keyword you want to get picked up for, and write a page description so that it reads well (title should read well too)... (The template pages do not get picked up for my site, and HOME is probably not the best title for your homepage)

What I consider a lead, is when someone either signs up at my site, which enables them to get full listing details, or someone calls me wanting to see a home they found on my site. We have 'reciprocity', which enables all agents to show all listings on their site, and I take full advatage of this system. If someone wants to see something they see, I start be letting them know it is not my listing, and I invite themto come meet me, and offer to help them. Some wont, as they are tire kickers, or actively trying to reach the listing agent, and that is fine... The ones that will come to my office are real and motivated buyers, which are golden.

Edit: SEO certainly is critical. I have focused on building links, and I am certain it helps me, but good optimization is a combination of things. If your site is unique (good unique informative content), and you have only a couple of links to your site, then your site can do surprisingly well and show up in google searches. If you have a basic generic template but tons of links, you can also show up well in search. However, combine the two, and you will rise to the top... Good content and website structure, and tons of inbound links from reputable webpages.

Building links can take years, but I would look at it at a long term effort in the same way fitness is a lifestyle, not a quick fix. Dont just get a bunch of links out there, and then stop... Other people are continuing, so you will fall behind if you stop... Slowly, keep doing it. If you know how to, look for 'follow' link pages... no-follow links will be a wast of effort, but I will leave that to you to figure out.

Apr 18, 2011 09:10 AM
Inna Hardison
ha media group - Orlando, FL
Wordpress for Real Estate & Design, Print HaMedia Group

Victoria - quoting and bolding sentences from other people comments as the entirety of your comment is no more than comment spam.  I am removing it.

Apr 19, 2011 02:40 AM
Sean Railton
Park City Realty Group - Park City, UT

Thanks for some baseline info on bounce and viewing time on pages.  It is information many don't understand or want to give out.  I have been watching mine and wish I had more time to blog.  To many Ideas and no time!

Apr 19, 2011 06:20 AM
Jordy Brisbin
Sutton Centre Realty - Vancouver, BC

Wow, Inna, that is kinda rude. My comment was very long, and she pulled out something that she thought was very useful. As was pointed out, most people don't read lengthy content.... I was kinda flattered by her comment, and miss seeing it now. You can go ahead and delete my comments too... I don't think I will be back to your blog.

Apr 19, 2011 09:01 PM
Mike Mayer
Mike Mayer, Broker/Owner - i List For Less Realty, LLC - Lafayette, LA

This was a timely post for me as well as I am currently evaluating my net presence.

Apr 20, 2011 06:02 PM
John Michailidis
Real Property Management of Sarasota & Manatee - Sarasota, FL
Real Property Management of Sarasota & M

I liked your blog post and I thank you for sharing it with us!

Apr 20, 2011 06:21 PM
Lanre-"THE REAL ESTATE FARMER" Folayan
Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

Inna I suggested this one for a feature. My website which is just a landing page is in need of a makeover very bad. This one was very helpful-Thanks. Great post.

Apr 20, 2011 06:34 PM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

Inna-good stuff, getting them there is just the starting point, thanks for the tips on what are good analytics. Best.

Apr 22, 2011 04:49 PM
Anonymous
Trent

Inna,  Good stuff here.

Try out www.blizzardtracker.com ... it will use your Google Analytics data to compare your bounce rate, time on site and new vs returning to the averages of OTHER real estate sites.  It also compares about 85 other GA metrics.   

Trent

PS... it is free

Apr 23, 2011 08:03 AM
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