Why is it that some agents like to kill the deal!

After all these years it still amazes me that there are agents out there who just don't know what the word "negotiate" means.  No wonder they can get their homes SOLD........

SO here is the scenario...I write an offer, of course it is not full price, afterall the home has been on the market almost a year, needs updating and has a design flaw, but the buyers like it and this was their offer. Your buyers have a home to sell getting a lot of showings. They qualify to buy the new  home without selling the one they are in now.  They have been fully approved.  They want a 120 "First Right of Refusal" with a 48 hour kick out clause.  They wanted to try and get their home under contract to make it easier on them. She is expecting a second child any day.

I called the agent prior to sending over contract to give him/her the explanantion for their offer. The agent didn't really seem to care one way or the other.  I received the counter with no explanantion.  The offer came back with all terms changed, full price, no contingency, early closing date and no explanation to the sellers reasons, after all , this is the first and only offer in a year, the sellers  moved out 10 months ago and house is vacant.

Spoke to buyers and called agent to try and have a conversation to see what they are really looking at so we can make this work for both parties. I knew the buyers could and would go higher, but the First Right was most important to them. Once under contract the buyers would go ahead with mortgage if they thought they might lose home. We also discussed dropping the price again once under contract.

The agent never responded and I sent over the rejection addendum from buyers.  Again no reesponse from the eother agent. SO why do agents work this way. Oh did I mention that agent is with our company! 

I would like to hear what other agents think and if you have seen these same situations.