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Motivational Monday - Did ya get it??? :)

By
Real Estate Agent with Chris Alston (Keller Williams Realty, Silicon Valley, California) 01338415

picture"I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant..."

-Robert McCloskey

You know, I am not really sure who this Robert McCloskey is, but it was an interesting quote.

Makes you think of the last disagreement you had with another agent, client, etc...  And you knew you were right...  But for some reason, they continued to think you were wrong...  Then when the finally got what you were saying, it was what you were saying the whole time.

So the thought I had, was to slow down and think about what it is you are going to explain/say BEFORE you open your mouth if it is complicated.  It can help go a long way!  Even though you might think you said it clear, it might have been as clear as mud.  It can help get the question marks off of their faces!

Happy Monday!

-Chris

Posted by

 

Chris Alston

 

Home sales and purchasing specialist

Keller Williams Realty, Cupertino

19400 Stevens Creek Blvd, Suite #200

Cupertino, CA 95014

408-850-6955

408-850-6956 fax

calston@kw.com

www.LivePlaySiliconValley.com

 

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Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Chris, Misunderstandings happen and are better rectified quickly and calmly if possible. If the other side isn't willing, then it is ok for them to think they heard what you didn't mean. Know what I mean?!

Apr 25, 2011 12:00 PM
Marilyn Harrell
Better Homes and Acres - Beaverton, MI
Wixom Lake - Beaverton MI

That is a lot of words to say "you didn't get it" ! Agreed -  interesting! Happy Monday!

Apr 25, 2011 12:04 PM
Chris Alston
Chris Alston (Keller Williams Realty, Silicon Valley, California) - Campbell, CA
Silicon Valley, California

Thanks Bryan!

Apr 25, 2011 12:26 PM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Chris, some one recently referred to me as the quote master and that is because I love quotes.  When I read a quote such as the one by Robert McCloskey I get several meanings which is half the fun of being the quote master... =)

Apr 25, 2011 12:26 PM
Chris Alston
Chris Alston (Keller Williams Realty, Silicon Valley, California) - Campbell, CA
Silicon Valley, California

Wanda - Ummmm... uhhh... Yeah I think I got what you think you might of said!  :)

Apr 25, 2011 12:27 PM
Chris Alston
Chris Alston (Keller Williams Realty, Silicon Valley, California) - Campbell, CA
Silicon Valley, California

Thanks Marilyn!!!  HAHAH!

Apr 25, 2011 12:27 PM
Chris Alston
Chris Alston (Keller Williams Realty, Silicon Valley, California) - Campbell, CA
Silicon Valley, California

Paul - Well, I hope you pass this one along!!!  :) 

Apr 25, 2011 12:33 PM
Sheila Newton Team Anderson & Greenville SC
Berkshire Hathaway HomeServices - C. Dan Joyner - Anderson, SC
Selling the Upstate since 1989

I would hate for that guy to have to explain some of the real estate forms!! It may take a whole page of writing!! LOL and then still be only clear as mud!

Apr 25, 2011 12:51 PM
Judi Boad
ACCURATE REALTY GROUP - Seattle, WA

Hi Chris,

Hope you had a wonderful Easter weekend!

I'm with Marilyn! That's alot of verbiage to say you misunderstood!

Thanks for the preponderance of words to ponder.

See you in the rain...

Apr 25, 2011 12:54 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Chris --- sometimes people are just not on the same wavelength.   Pause, re-phrase and try again.  

Apr 25, 2011 01:29 PM
Stacey Smith
Keller Williams Realty - Aliso Viejo, CA
Your Orange County Beach Cities Realtor

Chris.... Are you actually suggesting that I think before I speak???? That seems to be a very hard task, I might not be able to accomplish that... Great blog post.

Apr 25, 2011 01:33 PM
Karen Baker
Sunset Beach and Beyond Realty - Sunset Beach, NC
Professional Help with Rapid Responses...

Chris ~ How true, and how easily a misunderstanding can happen ~ Think before you speak or act and make sure you are understood!!

Apr 25, 2011 02:21 PM
Paul Peck
Peck Drywall and Painting serving Brevard County, Florida - Melbourne, FL
Licensed Drywall and Painting Contractor

Chris, I do try and think before I speak. But, I still get about as clear as mud sometimes. :)

-Paul

Apr 25, 2011 02:36 PM
Erika Rogers
Red Rock Real Estate ~ Southern Utah's Largest Independent Brokerage - Saint George, UT
St George Utah Real Estate & Relocation Specialist

Chris, i try to step back and think for a moment about the situation and what it might have sounded like I (or they) said.  I sometimes slip up though, I'll admit!

Apr 25, 2011 02:53 PM
Mona Gersky
MoonDancer Realty, Dillsboro,NC - Sylva, NC
GRI,IMSD-Taking the mystery out of real estate.

When that happens all I can think is that our brains are working faster than our mouths!

Remember the song that went something like "I was looking back to see if you were looking back to see if I was looking back to see if you were looking back at me?"

Where was I?

Apr 25, 2011 04:59 PM
Kristine Ginsberg
Elite Staging and Redesign, LLC - Short Hills, NJ
NJ Home Stager

Chris, been there done that and it can be very frustrating! I always think who am I talking to and how familiar are they with the topic. When some tech guy (like my husband) talks to me about what's wrong with my computer all I hear is your computer, blah, blah, blah - I'm like, dumb it down buddy - lol!

Apr 25, 2011 05:32 PM
Chris Alston
Chris Alston (Keller Williams Realty, Silicon Valley, California) - Campbell, CA
Silicon Valley, California

Sheila - I know!!!  HA!

Apr 25, 2011 05:46 PM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Great quote and words of inspiration.  You are so right, Chris.

Apr 25, 2011 10:26 PM
Gloria Todor
Premier Property Sales & Rentals - Springfield, PA
& Doug Durren (484) 431-3686 in SE PA

Chris, Great quote.  I often realize people get hung up on the first thing they think they hear and often people's minds do not want to listen beyond that.  Even paraphrasing what was just spoken does not help.  But it is worth sorting it out and being patient in the process to get to common ground.

This quote makes me think of a quote by Winston Churchill - "It is a riddle, wrapped in a mystery, inside an enigma".

Gloria

Apr 26, 2011 10:42 AM
Dawn A Fabiszak
Private Label Realty ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Chris ~ that quote was so confusing, I had to read it several times before I think I understood what it said!  HA!  I do agree, it is a wonderful quote....but too confusing for me to remember it.

Apr 27, 2011 10:09 AM