Gary comes up with some great blogs and this on heated arguments is short and right to the point. One thing for sure is we can't win an argument in negotiations.
Good luck and success.
Especially in negotiation in real estate as well obviously as in our personal relationships, heated arguments arise and it moves into anger. Anger has at its root fear, did you know that?
We should come to an understanding to
Take The Sting Out Of Heated Arguments.
While something is directed at you and you look at it as an attack and sure it feels like a sting with words, remember for the OTHER person they are often dealing with unresolved issues but the pain comes out directed at the other person. So easier said than done try to let the sting pass you by. And don't add fuel to the fire in stinging back.