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Changing Times: How do I transform an "old time" office?

By
Real Estate Agent with Sea Glass Properties

I want to help my office. I want to help everyone in the office and at least bring us up to the STANDARD technology level.

  • My broker does not use a computer
  • Our secretary is using windows2000
  • We just now got a fax/scanner/copier
  • Our online marketing costs of.... ME


    Is anyone else experiencing this???? What are you doing to solve these problems.... there are many more. I just feel like I am all alone on the move to Standardize our company. Its tough when I have to do it all by myself.
I NEED SOME ADVICE... PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!
Posted by

Nick Vanassche
Sea Glass Properties 

David Bennett
Tarbell, Realtors - Yorba Linda, CA
Yorba Linda Real Estate
Your job is Realtor.  Is there an office you can join and take advantage of their computers, scanners, Wi-Fi, etc., so you can focus on being a Realtor?  Once you get technology into the office you will be the trainer, the help-desk, and the maintenance department.  That's fine if you want it and they will pay you a salary but it sounds like a huge undertaking.  When would you be practicing Real Estate?
Oct 04, 2007 05:16 PM
Ernie Cabrera
REAL ESTATE AMERICA - Ernie Cabrera - Elk Grove, CA
Real Estate America

Nick,

You sound like a loyal guy and wants to help your office.  That is commendable!  I would have a talk with your broker/owner about your needs.  I would hope they are willing to assist you with growing and having the latest technology.  I have my own brokerage and currently have 6 offices.  It is always a challenge keeping up with technology and balancing it with the need to keep cost down.  If your broker/owner does not provide you the extra services you need or make up for it in other ways, I would agree with David and Jon about looking for another office.  I checked your profile and it looks like your broker has 35 years of experience so you might have other benefits to make up for the lack of technology.  I love your attitude of trying to help your office and loyalty.  I am sure it will work out.

Remember to use technology as a tool and not become a slave to it.  I hope that helps!

 

Ernie Cabrera

REAL ESTATE AMERICA

www.rearealtors.com

Oct 04, 2007 06:21 PM
Membership Cancelled
Pullman, WA

We have the oppisite problem; about half our agents do not want to grab hold of technology.

Oct 04, 2007 06:45 PM
Kris Wales
Keller Williams Realty - Lakeside Market Center - Macomb, MI
Real Estate Blog & Homes for Sale search site, Macomb County MI

Nick, I was in your shoes 7 years ago.  One day after writing an offer for clients in a restaurant (because we only had one conference room and agents were using it for a party), taking it to Kinkos (because our ONE copier was out of order - again) and faxing it from home (because our fax was out of order again) I went home, drew up a list of WHY I was with the broker that I was, and decided that I would make a change.

That was a long sentence...sorry.

What I'm trying to say is this:  You may want to seriously consider the brokerage firm that you bringing your skills and business to.  YOU aren't going to change them, and if change does come it will be so slowly that it will drive you bonkers.

Oct 04, 2007 10:54 PM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate
This surprises me a little; I've always thought of Windermere as a company that makes great use of technology. It's possible that others in your office are only seeing the potential difficulty and time involved in learning new technology. Show them some benefits (increased productivity, reduced costs, more free time) and maybe offer to teach a class a couple of times a month on implementing new ideas.
Oct 05, 2007 12:20 AM
Nick Van Assche
Sea Glass Properties - Charlotte Amalie, VI
Owner/Broker of Sea Glass Properties

David- That's how I feel. That there is so much that NEEDS to be done, which isn't the problem... the problem is doing it myself. 

Jon- I'd love to move to Daytona Beach!!! I'll need a place to live and some money for food :)

Ernie- I am huge on LOYALTY.. I don't think its right to jump ship everytime something goes wrong.

Oct 05, 2007 02:22 AM
Jason Lopez
SmartRealty Solutions - San Diego, CA
Move to a new office!  Is that an option?
Oct 05, 2007 02:29 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

You can't help them unless they want to be helped or you will be doing it all by yourself.  My home office has the best of everything.  Why work at an office that frustrates you?  Either move (as Jason suggests) or make your home office what you want it to be!  

Having a home office with everything that is user friendly (to me) makes life and my job VERY easy.   

Oct 05, 2007 03:16 AM
Nick Van Assche
Sea Glass Properties - Charlotte Amalie, VI
Owner/Broker of Sea Glass Properties

The reason I come into the office is to get into the mental state of "THIS IS A BUSINESS". I have found I cannot do this from home. 

Oct 05, 2007 05:01 AM
Kaushik Sirkar
Call Realty, Inc. - Chandler, AZ
Sounds like you need to switch to a brokerage that is up to date.  No idea how you do business under those conditions...
Oct 05, 2007 05:03 AM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Nick,

I was surprised that my comment has been deleted. Do not understand the reason, but this is OK. I wanted to add that you may find yourself involved in doing something that is not perceived as needed. Someone said that you can only help to those, who are ready for help. You are not going to change it.

You can either have a setting where you are on the same footing, or you have too much time on your hands to be changing the world.

Also, loyalty or not loyalty, but the way the industry operates, your office is not a ship, it is more like a bunch of smal boats loosely connected with a rope, and everyone has their own sail. So, when you say that you are loyal to the office, it is like being loyal to a place, where your license is.

Not that there is anything wrong with that, these are simply twoo different occupations: one is real estate of today, the other is more in the social services field, where you are trying to force the advancement of others.

Good luck to you.

Oct 05, 2007 01:26 PM
Nick Van Assche
Sea Glass Properties - Charlotte Amalie, VI
Owner/Broker of Sea Glass Properties

Jon- I don't know what happened to your comment. I deleted a post I wrote -- simply to rewrite it, but I haven't deleted anyones comments yet. I really do appreciate your opinion. 

Thanks again,

Nick

Oct 05, 2007 04:04 PM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

I treat my job as a business too even though it is based out of my home.  I understand that some people work better in their home and some people work better within their brokerage office.

I have control of what is available to me in my home office and I also don't get sidetracked by collegues there.  It's just a matter of personal preference.

I hope you find a happy medium but let me just share with you from personal experience: don't invest too much time in helping out your brokerage UNLESS you get a new contract, OK? 

Oct 06, 2007 11:51 AM
Brandon Hoffman
RE/MAX Connected - Irmo, SC

I believe in real estate the office is there to support your business, not the other way around. I appreciate loyalty a lot, but if I were in your shoes I'd consider switching brokerages.

Oct 07, 2007 05:44 PM