Sometimes, even agents are at a loss who to call!

As I was leaving the driveway for the day, I noticed that someone had come and done some new landscaping work in our yard! (by the way, anyone else having trouble getting their lawn to green up this year?)

For those that can't recognize what you're looking at, that's a curb and built into the curb is a storm drain (like we need that around here with all the rain we haven't had! LOL!).

Someone must have lost control of a very fast moving or very heavy vehicle in the middle of the night and collapsed the curb!

So who do you call for this?  Well, I started with what was on the metal plates...CITY OF HOUSTON.

Nope.  They said, oh, you're in KATY, that's handled by FORT BEND COUNTY.  So I called them...

FORT BEND COUNTY--Oh, no,  you don't want us,  you have to call your MUD.  Ok, so I called Cimarron MUD.

CIMARRON MUD--Oh, no...you don't want us,  we only do repairs for actual WATER issues, that's a storm drain...yeah, that's what I said! LOL!  I will say that the lady I spoke with at Cimarron MUD was by far the nicest and most helpful person I spoke with all day...wish I had her name to send out a KUDOs to her for a great job done!  But, onward...she said you want HARRIS COUNTY PRECINCT 3.  This was also the only person I spoke with all day that actually had a phone number for me to call as well...every other number I had to hunt down myself!

HARRIS COUNTY PRECINCT 3-- Very nice, but I could hear the person in the background saying "send it to voicemail" as I explained my predicament of having a hole out in front of our house that would possibly swallow a car...or a kid!  I went to voicemail and left a detailed message. 

Luckily, she did call me right back...I explained what had happened and she said she would send a supervisor out to mark it for repair once he had a look at it.  I offered this photo, but to no avail, the government process is what it is and a supervisor MUST go out and look at it before it can be assigned to a repair crew!

Oh well, even agents are at a loss sometimes on who to call for property related issues!