Are you working with the right clients? Do you know who they are?

Real Estate Agent with Tim Francis Realty LLC


Are you working with the right clients?  Do you know who they are?


I love my career in Atlanta real estate and strive to do the absolute best for my clients and their needs.  One of the things that I have realized in almost 10 years of helping folks sell, buy, lease and property manage homes in the Buckhead/Sandy Springs areas is that you cannot help everyone and you probably shouldn’t want to.


Team PhotoWhat I mean by this is I want to help clients who value what I can do for them and the fact that I will go the extra mile for them.  Along with this it’s important that we can work together to determine intelligent list prices for selling homes, smart sales prices for bidding on homes, and that the clients will take my input into consideration.


If folks aren’t going to work WITH us – like preparing a home for sale by de-cluttering, doing maintenance and pricing it right, we are not a good fit.  It’s hard enough to make things happen in today’s real estate environment when clients ARE working with us. 


Lastly, the final aspect of who is the right client for me will understand that sometimes things do come up in life and I need to be somewhere else (like my son’s Varsity High School State Semi-Finals this week!)    I just had a delightful client who is coming into town fully support and encourage my re-arranging our schedule so that I CAN be where I want and need to be for my family and son.    Thank you!


Go St. Pius Golden Lions!  Roar!


Who are you working with and should you be?


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Information and content on this blog is original to Michelle Francis  

Michelle Francis

Tim Francis Realty, Serving Buckhead, Atlanta & Sandy Springs GA

(404) 219-9760


Want to know more about Residential Buying, Selling, Executive Home Leasing & Property Management in Buckhead, Brookhaven, Garden Hills and Sandy Springs, GA?

If so, you can find me here:

Buckhead, Atlanta, & Sandy Springs Real Estate on Linked-IN



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Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Michelle,  I met yesterday with a short sale prospect.  The house needed major cleaning/decluttering.   He seemed most interested in knowing how long he could stay in the house rent free !

May 05, 2011 04:48 PM #15
Tim Maitski
Atlanta Communities Real Estate Brokerage - Atlanta, GA
50% Commission Rebate with Experience & Expertise

The softball playoff schedules are out.  Our kids go up against each other on Saturday.  See you at the park.

May 05, 2011 05:20 PM #16
Kathryn Acciari
RE/MAX Professional Associates, with offices in Sturbridge, Charlton, Auburn, Spencer, and Shrewsbury - Sturbridge, MA
Realtor - Sturbridge MA Real Estate

Well said!  I daydream about what the market would look like if every seller cleaned and decluttered before listing, or if every agent turned down the sellers who did not make the effort.  We may actually have a more active market.

May 05, 2011 07:29 PM #17
Erica Ramus
Erica Ramus - Ramus Realty Group - Pottsville, PA - Pottsville, PA
MRE, Schuylkill County PA Real Estate

You need to qualify your buyers and sellers, just as they are qualifying us for the job. Good post.

May 05, 2011 08:03 PM #18
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease


Yes, in that situation they are so overwhelmed about what's happening I think they sometimes just stick their heads in the sand and are immobilized.


Great that we'll be able to chat!   See you Saturday!


Would be nice, a real esate utopia!


Yes, it certainly is a two way street.  Almost funny that some clients just expect you will take any and all listings at whatever price and condition.  I've had some shocked reactions when I suggest I am not the right person to help them!

All the best, Michelle

May 05, 2011 10:03 PM #19
April Hayden-Munson
Brookfield, WI
Brookfield Wisconsin Real Estate

So very true Michelle, we all need to remember WE CAN choose who to work with/for.... and we can fire the rest.

May 05, 2011 10:28 PM #20
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease


It's amazing how empowering it is to decide this.  I've never looked back.  

All the best, Michelle

May 05, 2011 10:48 PM #21
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Michelle - Working with the right clients can make such a huge difference for all parties.

May 05, 2011 11:57 PM #22
Rosalie Evans
Meritus Group Real Estate - Sioux Falls, SD
The Evans Group, Sioux Falls, SD Homes For Sale

I can generally tell fairly quick if I can bond with a person. If I don't think I can bond with them I politly answer their questions and send a thank you and leave it to that. If I do think we would be a good fit I send a thank you and call. That is what works for me. 

May 06, 2011 01:55 AM #23
Tni LeBlanc
Mint Properties, Tni LeBlanc (805) 878-9879 - Santa Maria, CA
JD, MA, REALTOR, CalBRE # 01871795

This post brings out an important post.  I give 110% to my clients.  And every client is not a good fit for me.  When they are a good fit it is beautiful and I would very n=mush like to concentrate my efforts with those clients.

May 06, 2011 03:26 AM #24
Irene Kennedy Realtor® in Northwestern NJ
Weichert - Lopatcong, NJ


I've had a few potential clients from whom I ran screaming! One gal was on the phone complaining to my manager before I even made it back to the office.  He gave her a different agent, whose life was then miserable until the listing expired unsold!

May 06, 2011 08:39 AM #25
Bob Zorechak - ABR, GRI, e-PRO
Keller Williams Realty Metropolitan - Morristown, NJ
Sells Homes in Morris/Somerset/Hunterdon Cos., NJ

Excellent points.  The reason why many of us are in this business is because we want the freedom to choose who we are going to with.  I always look at the listing appointment as a two way job interview.  The same thing goes for buyers.

May 06, 2011 09:33 AM #26
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Michelle, you make an excellent point. Sometimes you just have to walk away.

May 06, 2011 09:54 AM #27
Christine OShea
NATIONS Princeton Nassau, Inc. - Naples, FL

Hi Michelle, someone spammed you up there!  Excellent post, we are known to put our lives on the back burner to make a sale!  The line needs to be drawn between personal time and work time.

May 06, 2011 03:20 PM #28
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Christine D

So true, when it's off, it can just be tough, when it's on we end up friends for life!


The great part is you already get this.  Too many times try to make everyone fit!


I agree the focus should go on the clients who are a fit, not those we want to make fit but really don't.


May 06, 2011 10:16 PM #29
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease


Yes, fabulous summary "her life was then miserable... " it makes no sense to torture yourself when you know you cannot meet expectations in the current market and still try to anyways.  I am not a fan of torture myself:-)


All of our client engagements are a two way street, but I doubt most of our clients realize this!


On the few occassions where walking away has been the best option I have not looked back and have been thrilled to focus my energies in a better, more rewarding direction. 


It certainly does need to be drawn and if we don't do it, it will not happen!  BTW, I went to Naples High School - it certainly is paradise.   Enjoy.


All the best, Michelle

May 06, 2011 10:20 PM #30
Ricky D. Sadler
Property Management services, Rentals Leasing, Landlord Tenant - Seattle, WA
NARPM 2013 V.P -

Michelle- here another power house that made it work!

"God first, family second, career third" (Mary Kay)

"God first, family second, career third" was a belief of Mary Kay Ash (1915-2001), the Dallas-based founder of the Mary Kay cosmetics company. Her third priority (career) certainly did well for her!

Ricky D

Seattle WA

May 17, 2011 05:52 PM #31
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA

We are blessed to feel comfortable at not needing to work with every client.  Nice post!

Jun 10, 2011 09:41 PM #32
Roseville Rental Properties - Homes & Condos For Rent in Roseville / Placer County, California (916) 408-5500
Roseville Rental Properties - Roseville, CA
Property Management and Tenant Placement Services

Michelle, now that is one gem of a client you have who is "human" enough to realize that you are also "human" and that family events are important enough to postpone an appointment. After all, your son's High School State Semi-Finals is a once-in-a-lifetime event!

Jun 15, 2011 04:09 AM #33
Mark Delgado
houses for rent, Solano County & Glen Cove - Benicia, CA
Benicia and Vallejo, Property Management, rental h

You make an excellent point.  There are clients who simply are not a good "fit" and it really is best to recongnize those situations early on and not take on the client.  In that way, you are able to devote more attention to those clients who are in sync with your approach and business style.

Aug 20, 2011 06:07 PM #34
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Michelle Francis

Realtor, Buckhead Atlanta Homes for Sale & Lease
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