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Real Estate Agent with Surterre Properties

Today it seems that more buyers are trying to camouflage themselves and downplay their interest in real estate, often telling agents they're "just looking".

The buyers have changed, the times have changed and the market has changed, yet real estate agents are taught to do things the way they did 35 years ago. It's insane.

The key today is to use your marketing to educate customers, not sell them. It is suggested to make sure Agents today have reports on their websites to download, hosts webinars, and use drip campaigns to periodically send e-mail reports that can address a buyers' main fears when it comes to buying a home.

Here's a tip - Do not try to sell in these e-mails & do not try to close in these e-mails. Make sure you're doing nothing but educating.

Drip e-mail campaigns, social media, and other marketing strategies all can help agents build trust with customers as well. Facebook has over 500 million active users. How can you not be apart of it?

But in building trust and educating the buyer about home ownership, that may sometimes require agents to walkaway from prospects. There are times when I firmly believe some people shouldn't buy a house at a particular time. We have to be OK with that and we have to help people make that decision. And hope that when it really is time, they come back to you.

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Michael Caruso, Broker Associate ABR ABRM CLHMS CRB CRS GREEN GRI

Surterre Properties

Past President, Orange County Association of Realtors (949) 495-8600

 

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Peter Lavelle REALTOR®
eXp Realty (888) 397-7352 Ext:1148 - Philadelphia, PA
Your Home SOLD 4 Times Faster Than MLS Average

Michael - Great post and so true. I took some classes for my GRI and some of the people teaching was telling us what to do from antiquated techniques.

May 14, 2011 08:01 AM
Mary Lockman
Windermere Real Estate Methow Valley - Winthrop, WA
Methow Valley Real Estate

Always put the client interest first, but some brokers do not realize that when they stomp around because their seller won't accept an offer or do what they want, that is not in Sellers interest. Sometimes truly understanding what is in clients best interest and not yours is a missed point.  Keep your eyes on your clients and not on the money or you will lose them.  On the other side quickly get your client to understand that they must be honest with you or you best move on.

May 14, 2011 08:02 AM