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I Needed A House Detective

By
Home Inspector with JRV Home Inspection Services, LLC HOI 394

Home inspections, as any inspector will tell you, are a good part detective work. Quite often during an inspection a client will ask a question about a particular concern. My response is that once I look through the house and put the pieces together, I should be able to better answer their question.

One fairly unique service I provide in my state of Connecticut is home energy audits. The field of home energy assessments is really in its infancy. It's true energy audits have been in existence for many, many years, but there has been little demand. That is until the last few years. Because the industry is relatively new, what constitutes and energy audit is relatively undefined or more accurately unregulated. There are standards that are in existence from a few energy trade organizations, RESNET being the oldest and the newer kid on the block BPI.  

BoilerI liken the energy auditing business to the home inspection industry before licensing. Any company could basically call what it did a home inspection. With licensing came a requirement for education and more importantly a set of standards which define the scope of the work to be performed. This gave the consumer a basic expectation of the service and some protection against shoddy operators.

I believe the most important facet of home inspection is the independent assessment. The inspector has no vested interest in the sale. His or her information is not colored by the possibility of gaining further work.

This is not the case with much of the "energy audits" being performed in the state of Connecticut. Many are performed by insulation, window and HVAC companies to name a few. I have listened to consumers tell me how in almost every case when a one of these companies has done an energy assessment on their home, the cure to their energy woes is that companies particular product.

And quite often they miss the main problem all together.

This is where home energy audits performed by home inspectors such as myself excel. There is no vested interested in selling product, but most importantly there is a level of training and expertise not found in any other industry that better fits this service.

I recently performed a home energy assessment for a couple on their new 1952 ranch style home. They had moved in sometime in January. In February they began to notice the heating system would not warm the house to the temperature set on the thermostat on very cold days. Also they felt even on more moderate days the boiler ran a long time.

They installed new insulation in the attic and walls. Still the boiler ran and ran and the house would not get warm.

Heating system piping with radiator loopDuring my energy inspection I discovered that the house has a heat pump. VERY strange considering the home already has a heating system. The most significant discovery was with the heating system itself.

It had been piped incorrectly from day one. That's since 1952!

You see back then many plumbers piped forced water heating systems in a steam pipe configuration. They used a large feed pipe and looped the radiators off the large pipe. Works great for steam, not so much for forced water.

I pointed this out to my client, who immediately understood the concept. The man was ecstatic.

He says to me,

"I needed a house detective."

"Just doing my job sir", I said with a big smile.

 

 

James Quarello
Connecticut Home Inspector
2010 - 2011 SNEC-ASHI President
NRSB #8SS0022
JRV Home Inspection Services, LLC

To find out more about our other high tech services we offer in Connecticut click on the links below:

Learn more about our Infrared Thermal Imaging & Diagnostics services. Learn more about our home energy audits, the Home Energy Tune uP®.

Serving the Connecticut Counties of Fairfield, Hartford, Middlesex, New Haven, Southern Litchfield and Western New London.

Posted by

James Quarello
Connecticut Home Inspector
Former SNEC-ASHI President
JRV Home Inspection Services, LLC

 ASHI Certified Inspector

To find out more about our other high tech services we offer in Connecticut click on the links below:

Learn more about our Infrared Thermal Imaging & Diagnostics services.

Serving the Connecticut Counties of Fairfield, Hartford, Middlesex, New Haven, Southern Litchfield and Western New London.

Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

As always James, great post.

May 22, 2011 02:36 AM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

James that is what seperates home inspectors from great home inspectors. keep up the great work.

May 22, 2011 02:39 AM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

You are sooooo right abt having an independent and objective inspector.  so many abuse this and use as a markeing tool.

May 22, 2011 03:15 AM
Robert Butler
Aspect Inspection - Montreal West Island, QC
Montreal Home Inspector | Aspect Inspection

Sounds like he was so relieved at getting to the root of the problem that he didn't get "steamed" about the wastage.

Good observation is not just seeing, it's understanding the systems that are installed and how they should work. Then it is possible to spot the anomalies and investigate the reason and the effect they are creating.

May 22, 2011 03:35 AM
Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector

Mr James,

Urgent call sent out by you. Answer immediatsly in the form of Nutsy. Send plain fair and I is on the jet. I is as good as it gets at deducing.

Nutsy

May 22, 2011 04:06 AM
Peg Barcelo
Fluff My House! Home Staging Inc. 250.486.6369 - Summerland, BC
The FlufftasticStager from Summerland, BC

JQ, are you going to be adding DI into your title?

May 22, 2011 04:30 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

James nice catch on the bad piping. As for the energy audits, you're right about thefree offer usually being a way to provide a sales pitch, depending on the supplier doing the audit, windows, doors, or insulation.

May 22, 2011 07:27 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Some of the "energy auditing" companies are ridiculous, there only to sell their products.  I hope this is not the new wave of business.

May 22, 2011 08:23 AM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Jim, I am somehow not surprised at how proficient you are at this energy audit "stuff". And I would certainly call on you before I called one of those companies.

Great post, as always!

May 22, 2011 09:50 AM
Charles Buell
Charles Buell Inspections Inc. - Seattle, WA
Seattle Home Inspector

Jim, great post---obviously a huge conflict of interest.  It seems that whenever there is no regulation it becomes a business opportunity for the less than scrupulous.

May 22, 2011 10:34 AM
James Quarello
JRV Home Inspection Services, LLC - Wallingford, CT
Connecticut Home Inspector

Shelia, Thanks, glad you enjoyed it.

Scott, You're too kind, thanks.

Debbie, Hard to be objective when you're selling insulation or heating system.

Robert, Which is why training is so important in this business.

Nutsy, Why don't you fly your self? Aren't you an experienced pilot.

Peg, Not yet :)

Ed, I have found that to be true from what my customers tell me.

Jay, I hope not either.

Andrea, Thanks.

Charlie, Yep, without no one to set the rules, it becomes a free for all.

May 23, 2011 11:40 AM