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Choosing Your In-Laws, Brother's Half Sister's Cousin for Your Realtor is REALLY NOT a Good Idea

By
Mortgage and Lending with Los Angeles & Ventura Counties in CA

Choosing Your In-Laws, Brother's, Half sister's, cousin for your realtor is REALLY not a good idea if they are not ready, willing and able to serve your special real estate needs.  SERIOUSLY!!! 

I've recently come across a few posts that got me to thinking about the way that some buyers and sellers choose their Realtors/agents. 

First, there was You Don't Want To Bother Your Agent, So You're Bothering Me? by Lorrie Semler and then there was Your lender is your In-Laws brothers half sisters cousin? Oh joy. by Cynthia Larson and lastly, there was I don't work in that price range by Tish Lloyd.  All really good posts and worth reading! 

My comments on these posts were based on my professional experiences with my borrowers here in my market in Los Angeles & Ventura counties.  As a licensed Mortgage Loan Originator (MLO), I work predominantly with buyers so I'm not going to address working with sellers.  Furthermore, many of the buyers I work with are low-medium income borrowers who are either first time buyers or are using some sort of down payment assistance (dpa) program to purchase a home.  These buyers are typically in the low-end of the market here, which is approx. $400,000 or less.

These types of buyers have many challenges in finding suitable and eligible properties to purchase.  Because our market here in Los Angeles & Ventura counties is absolutely saturated with run-down, dilapidated, dumpy REO's, many of these properties are simply not suitable because their condition disqualifies them for financing. 

Furthermore, some dpa programs here have also disqualified certain types of short sales and tenant occupied properties are also disqualified.  Lastly, some programs are very area specific and are only eligible for certain cities, counties or census tracts. 

Needless to say, a Realtor/agent for this type of buyer will be spending more time and energy serving the real estate needs of their buyer.  As a result of the additional time and energy required for these types of buyers, many Realtors/agents have made the decision not to work with these types of buyers.  

Without getting into my professional position on this practice or my personal opinions about these types of Realtors/agents, suffice it to say that finding a Realtor/agent around here for these types of buyers is really challenging.  Consequently, many of these buyers are then left to either working with listing agents of the properties they wish to see/buy and/or working with friends or relatives who are out of area Realtors/agents. 

These types of scenarios pose so many issues and predicaments with the most obvious ones being: 

A) Out of area Realtors/agents (who are not members of the local boards) are advising their friend or relative buyers to lie to listing agents in order to see properties so that the out of area Realtors/agents who are a friend or relative can swoop in later and write the offer. 

B) Working with the listing agent to represent you as your Buyers Agent (BA). 

C) Realtors/agents with little to no business are taking on these buyers and then dumping them or ignoring them later once they have a few higher end clients to work with. 

First and foremost, scenario A is just downright dishonest and unethical.  Realtors and agents are bound by rules, regulations and codes not to behave and/or engage in dishonest and unethical.  PERIOD!!! 

Advising clients to lie to other Realtors/agents just because a particular Realtor/agent can't or won't spend the time, energy or resources to serve their clients real estate needs is simply no excuse to engage in this type of behavior.  Furthermore, recruiting clients to engage in the same dishonest and unethical behavior is just despicable. 

For buyers out there working with an out of area Realtor/agent who is a friend or relative, if your friend or relative tries to recruit you into engaging in this type of behavior - RUN!!!  Engaging in this type of behavior sets you up for potential liability later on and you should be asking yourself why your friend or relative would put you at risk like this. 

What your friend or relative should be doing is referring you to a local Realtor/agent who can properly, ethically and legally serve your real estate needs.  Buying a home is one of the most important decisions you can make and choosing the right Realtor/agent is one of those decisions that a buyer really needs to make very wisely.

As for scenarios B & C, these are topics that could be a post all unto themselves because there are just so many reasons why these are just a really bad decision for a buyer to make so I will address this in a later post (stay tuned for Part 2).   

Today's real estate market can be really scary, which is why it's important to get as much information as possible before you start your search.  The home buying process is not a simple process and it's because it can get really complicated and convoluted, that buyers today need to find the right person who is best suited to assist them.  For more info on affordable home loan options in Los Angeles or Ventura counties, contact me, Donne Knudsen, at 805.2069123 or donne4loans@earthlink.net.

 

 

Photos courtesy of flickr:   nadinereilly   cheesecurls   idreamininfrared   giacomomacis

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 Donne Knudsen

Realtor® - CalState Realty Services

DRE#: 01364050 / NMLS#: 249822 

 

805.2069123

 

E-mail   My Blog  

Serving low-medium income individuals and families as well as first time buyers with both their real estate as well as their mortgage needs including down payment assistance

Los Angeles County  --  Ventura County

© 2010 - All Rights Reserved

Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

When I first stated selling real estate, members of my family thought that it was okay and that they were doing me a favor by calling the agent on the sign to show them a home and then once they found a house the like, then they would bring me in.  They learned quick, fast and in a hurry that I wasn't going to participate. If nothing else, I'm principled.

May 26, 2011 02:27 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

It is more work to handle something with people that you know than with people that you don't....The wild card is perceived expectations......Friends and family are quick to point out and not forget when things don't go record smooth... I just finished a very difficult deal for friends and right before my success appeared, I got told and scolded...what are you doing about this?...What I always do was my answer.....Donne...good one...thanks

May 26, 2011 03:23 AM
Sandy Acevedo
951-290-8588 - Chino Hills, CA
RE/MAX Masters, Inland Empire Homes for Sale

Donne, you have covered this topic very well. I can't imagine someone not wanting to work with a first time buyer. They give the best applause on the happiness meter when they find their house!  And I don't do that 'use someone else to see the and I'll write the offer,' not only because I hate it when it is done to me, but it is just plain wrong.

May 26, 2011 04:17 AM
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

I think the key to this is.... if they are not ready, willing and able to serve your special real estate needs

I represented my cousin who bought a condo in Honolulu (although not my area it's within driving distance ....Oahu is kinda small :) and it was a breeze...then again, my cousin and I are not anal ;0

May 26, 2011 05:37 AM
Bryan Robertson
Los Altos, CA

You really hit the nail on the head with more reasons why someone should work with someone who is really in this business as well as being local.  We can all sell anywhere but when it comes down to specialized knowledge and local expertise, you need an agent who can really do the job.  That's only going to come from a local agent.

Just for the record, if I find out a prospect or client is working with another agent, I thank them for their interest but send them on their way.  Poaching clients is really bad.

May 26, 2011 05:42 AM
Morris Massre
Pembroke Pines, FL
Real Estate Instructor Broward County Florida

This ain't friends and family like ATT, it's bad news.  Never works out.

May 26, 2011 06:07 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Anja - "we don't always know if our buyers are honest when the state they are not working with other agents".  Therein lies the whole crux of this issue.  More times than not, those dishonest buyers have been coached by their Realtor/agent who is a friend or relative who is typically an out of area Realtor.  There is another scenario that also applies and I'm going to make that Part 2 and should have it up on Friday.

Charita - Good for you!  That actually doesn't surprise me about you. 

Ritchie - It is true that some friends and relatives are horrible clients.  I have on more than one occasion turned them down and with absolute relief too.

Sandi - One of the reasons that so many buyers actually find theirselves working with friends or relatives who out of area Realtors/agents is because they are having a really difficult time finding local Realtors/agents who are willing to spend the time working with them.

Being a Ventura county Realtor, you are well aware of the practice that so many Realtors/agents refuse to take the lower-end buyers.  I'm sure you probably even know specific agents who have one maybe two sellers or buyers in say Mandolay Bay or Hollywood Beach or Silver Strand but will refuse to take a buyer or seller in El Rio.  I'm sure a few names come to mind - I know they do for me.

Thx for stopping by folks; I really appreciate it.  Have a good day too.  :)

May 26, 2011 06:27 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Sally - I'm sure HI real estate is sooo different than the mainland.  I couldn't even begin to imagine what selling real estate there is like.  If your scenario worked for you that's wonderful and it's so true that when buying a home these days, you really need to be able to roll with the punches.  If you're the kind of person who gets all bent out of shape over every little thing, you will never make it to the closing table with your sanity intact.  At least not around here you won't.

Bryan - I am a HUGE fan and promoter of using local Realtors/agents.  Somedays, I can not simply stress that enough with my borrowers.  On another note, I too do not engage in poaching.  If someone calls me who is currently in escrow with another lender, I almost always advise them to try and work out their issues with their current MLO since they are most familiar with the transaction.  If they come back to me later after their previous transaction fell apart, that's their prerogative.

As far as poaching among Realtors/agents, I am of the philosophy that if a buyers agent was doing their job and serving their buyers real estate needs, then listing agents wouldn't have the opportunity to poach them.  This is a scenario I intend to address in another post - probably on Friday.

Morris - While I think that some friends and relatives are probably a joy to work with, there are others that are wrapped in red flags from the get-go.  It's up to us to make those distinctions and run away from the red flags as fast as we can, or better yet, REFER THEM OUT!!!

Thx for stopping by folks; I really appreciate it.  Have a good day everyone.  :)

May 26, 2011 06:38 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Every now and again I am surprised what some will do for a quick buck :).  I really wouldn't have ever thought about working out of my area and then telling a client to lie.  First, what a hassel.  I can't rightly be a good advocate for anyone if I don't know the market.  Secondly, it would make more sense to get a referral fee, family or friend. 

May 26, 2011 06:51 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

How about your MLO?  I would really love if you could put this article on my WP blog :)

May 26, 2011 07:52 AM
Melba Baquero
Melba Baquero, Ascent Home Loans - Temecula, CA

Excellent post and kudos to you for calling out some of those more unscrupulous agents.  I've been dealing with a few from group A and C lately and I'll tell you, it's no fun and a headache for all involved.  I'm sure if we, as MLO's, sat down for coffee to discuss all these issues, it'd be a very long coffee break indeed! 

May 26, 2011 08:44 AM
Natalie Tarrant
RE/MAX Little Oak Realty - Langley, BC

Interesting post, and same with some responses. I believe Dual Agency is not in the best interests of the clients. I am negotiating a deal right now in that position. I explained to pros and cons to both sides before I engaged in the transactiion, but they wanted Dual. I prefer one side so I can dig in my heals and fight for one person's best interests. I had a conversation about just this topic with my Broker this morning. As for out of area or family, I prefer to refer both.

May 26, 2011 09:43 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Brenda - For a long time, I was never surprised what some people around here would do for a paycheck.  But just when I think I have heard and seen everything, something else will come along and shatter that illusion.  The scenario I described here is probably a lot more common (at least around here) than a lot of people might think.

Renee - Same thing goes for MLO's and Cynthia Larson actually addressed that one in a rather amusing way.  I've actually cleaned up some messes that MLO relatives or friends of some of my borrowers left my borrowers in.  It's not a pretty sight when a relative or friend MLO messes up a transaction.

On another note, I did include this on your outside AR blog.  How would I include it on your WP blog?  Do I send it to you.  I remember once before I logged in to add it to your WP blog.  Is that the same?  I'll call you.

Melba - Oh the war stories we could tell!  Cali is a wacky place to work for an MLO these days to say the least.

Natalie - Not a fan of dual agency.  I know that some Realtors/agents will argue that they have no conflict of interest with it but I have a slew of previous clients who will attest otherwise.

Erica - OY VEY!!!  Thank God not all Realtors/agents or MLO's are alike.  The country would be worse off than we are if there weren't really good ones to keep the industries going.

Thx for stopping by ladies; I really appreciate it.  Have a good night too.  :)

May 26, 2011 12:40 PM
Barb Van Stensel
Chicago, IL

Not a fan of dual agency.  My entire family is involved in real estate so we keep our distance but talk strategy when asked. 

May 26, 2011 01:13 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Donne - Having a Realtor help you just because they are your brother's sister's in-law's mother just doesn't make sense if it's not also because they are knowledeable.

May 26, 2011 01:39 PM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Barb - My feelings about dual agency are based on 8.5yr of working with buyers some of who truly suffered for it.  As I mentioned before, some Realtors/agents will argue that they have no conflict of interest in dual agency and maybe they don't.  In the dual agency that my borrowers have been a part of they were cheated.

Christine - I agree that it doesn't matter what the relationship with your Realtor/agent is just as long as they know what they're doing and are committed to serving the buyers real estate needs.

Thx for stopping by ladies; I really appreciate it.  Have a good night too. :) 

May 26, 2011 02:59 PM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

I notice in particular that Sunday and Holiday Weekends you get the calls from Buyers who cannot reach their agent so they want to get anyone to do the job...an unpaid job, however.

May 27, 2011 12:54 AM
Connie Goodrich
Keller Williams Realty - McKinney, TX
CRS ABR (McKinney Realtor)Texas

Well deserved gold star as you struck comments dear to our hearts.  I can't tell you the number of times I pose the question ... are you currently working with an agent (REALTOR)? I get a NO and then one magically surfaces to write the offer. 

Have a great and safe Memorial Weekend!

May 27, 2011 01:49 AM
J. Philip Faranda
Howard Hanna Rand Realty - Yorktown Heights, NY
Associate Broker / Office Manager

While we're at it, let's have Uncle Fred the dentist remove our gall bladder. He is, after all, a doctor, and he'll give us a family discount. 

May 27, 2011 02:34 PM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Cheryl - I'm sure that holiday weekends are loaded with buyers roaming around without their Realtors/agents.

Connie - I can't even imagine how frustrating that is for listing agents.  I feel for you folks - really I do.

JP - LMAO!!!  Sure, why not.  How bad could it be?

Thx for stopping by folks; I really appreciate it.  Have a good night everyone and a wonderful holiday weekend too.  :)

May 28, 2011 04:35 PM