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Technology Update: June 3, 2011

By Nikesh Parekh

Services for Real Estate Pros with Suplari, Inc.

June 05, 2011 05:50 AM

ActiveRain Office Everyone,

Sorry for the delay in posting the Technology Update for June 3. The highlights from this week are:

We continue to increase the stability of ActiveRain and the underlying infrastructure to minimize downtime
We have enhanced monitoring of ActiveRain to proactively detect & resolve issues quicker by implementing Gomez alerts rather than the previous New Relic alerts. Now we are able to quickly see when there are load issues or node failures. This enables us to respond much faster than before,
We continue to optimize the performance of the database which has caused some of the problems we have seen in the past.

One notice: Rackspace will be doing regular maintenance starting on June 15th, 2011 at from 12AM EST to 7AM EST. There should not be a service interruption. Our team will be standing by to monitor and respond to any issues as they arise. We will be posting a reminder on the "In the Loop" blog to remind the community. But, it would be a good idea to get any work done ahead of time and then to save to draft often if you happen to be working during this time.

Finally our technology lead Chris Paredes went to New York City this past week and spent time with Craig Daniels. Click here to read Craig's blog about their meeting.

Niki

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Wallace S. Gibson, CPM

Gibson Management Group, Ltd. - Charlottesville, VA

LandlordWhisperer

Thank you for this update. It REALLY helps to let us know what is happening so that we can plan accordingly!

Jun 05, 2011 05:57 AM

Peg Barcelo

Fluff My House! Home Staging Inc. 250.486.6369 - Summerland, BC

The FlufftasticStager from Summerland, BC

Niki, Great info, thanx for sharing what's happening, with us. I'm assuming the things that we've called the office about individually are getting looked at as well! Craig Daniels would be an awesome addition to your team IMHO! See you in June at camp!

Jun 05, 2011 05:58 AM

Tammy Lankford,

Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA

Broker GA Lake Sinclair/Eatonton/Milledgeville

What a great idea to let us know in advance about maintenance so we can plan around it. Thanks for keeping us all up to date Niki.

Jun 05, 2011 05:59 AM

Peter Pfann @ eXp Realty Pfanntastic Properties in Victoria, Since 1986.

eXp Realty, Victoria BC www.pfanntastic.com - Victoria, BC

Talk To or Text Peter 250-213-9490

Hi Nikesh,

Thanks for the update, much appreciated, things are getting better all the time and we appreciate the efforts and work being done.

the advance heads up on possible issues is a great way to schedule around potential trouble, thanks.

Jun 05, 2011 06:06 AM

Mike Jaquish

Realty Arts - Cary, NC

919-880-2769 Cary, NC, Real Estate

Nikesh,

I think I am seeing some more consistency in speed. Kind of missing email notification of posts and contacts, though.

Jun 05, 2011 06:30 AM

Debe Maxwell, CRS

Savvy + Company (704) 491-3310 - Charlotte, NC

The RIGHT CHARLOTTE REALTOR!

Hi Niki! I love, love, love Craig Daniels! He is SUCH a HUGE asset here in the Rain. He is a wealth of knowledge and gives and gives and gives to members here--and at NO charge!

Thanks for the update too--this is such a luxury and we're most appreciative!

Jun 05, 2011 07:03 AM

Anne M. Costello

Weidel Realtors - Yardley, PA

Niki: think I understand load issues, not sure about node failures. LOL Thanks for the update!

Jun 05, 2011 07:31 AM

Liz and Bill Spear

Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH

Transaction Alliance Cincinnati & Dayton suburbs

Niki, A nice quiet week here with AR use, just the way we like it! Thanks for the update.

Jun 05, 2011 08:55 AM

Robert Bob Gilbert

Berkshire Hathaway HomeServices Anderson Properties - Katy, TX

Your Katy TX ( West of Houston) Real Estate Expert

Niki,

Thank you for the update. I am glad to hear that you folks are working on solving the downtime issue.

Jun 05, 2011 09:27 AM

Craig Daniels

Tech Training for You! - Staten Island, NY

Technology Instructor/Project Consultant

gotta love, love, love Debe's comment :) I'm very happy to hear the good technology reports (whew) LOL - I'm sure you're looking forward to June as good things coming, party, raincamp seattle and all. hope we can chat again on the phone soon. :)

Jun 05, 2011 11:42 AM

Mel Ahrens, MBA, Kelly Right Real Estate

Kelly Right Real Estate - Hood River, OR

Customized Choices for your Real Estate Needs

I'll remember Gomez is quicker than New Relic the next time I need a pinch runner in my fantasy baseball league. Now I'm off to do a bit more research on Gomez.

Mel

Jun 05, 2011 11:52 AM

FN LN

Toronto, ON

Hi Niki - Thanks for the update. What is the difference between New Relic and Gomez?

Jun 05, 2011 05:18 PM

Jeremy Wrenn

Winslow Homes - Youngsville, NC

VP of Finance, Winslow Homes

Thanks for the update, things do seem to be going better in the last 2-3 weeks.

Jun 05, 2011 05:23 PM

So I take back my above comment: I didn't get any email updates of comments until right now for the past 24 hours. And I got them ALL at once!

Jun 06, 2011 01:57 PM

Nikesh Parekh

Suplari, Inc. - Seattle, WA

Technology Entrepreneur, Executive, & Investor

Not sure what the difference is. Gomez seems to work better. That's all I know.

Jun 06, 2011 04:42 PM

Adrian Willanger

206 909-7536 AdrianWillanger-broker.com - Seattle, WA

Profit from my two decades of experience

Nikesh-thanks for the tech update. This is the first one I've seen, but I've only been around 4yrs. LOL. It's nice to know there is a method to the madness. Best.

Jun 08, 2011 02:02 PM

Dick and Dixie Sells

Sells Real Estate, LLC - Trinity, FL

Realtors, Tampa Bay Florida Homes For Sale

Nikesh- updates are definitely appreciated! Thanks!

Dick and Dixie

Jun 09, 2011 03:08 PM

Technology Update: June 3, 2011

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