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Moving Company Scams

By
Real Estate Agent with Realty Source Inc. Lic #01894275

Each year, about 15 million American households move, with the majority changing households between Memorial Day and Labor Day. Unfortunately, this same time period also is peak season for moving company scams.

To avoid falling victim to common scams, experts in the moving industry recommend consumers do the following:

· Go with a company that has a well-known and recognized name

· Get a referral from friends, family, neighbors, and colleagues

· Ask for an in-home estimate, to ensure accuracy of the estimate

· Don't always go with the lowest price

· Do not pay up-front fees

· Conduct research on the government website protectyourmove.gov to find out if a mover is licensed for interstate moves by the Federal Motor Carrier Safety Association.

· Get all details of the transaction in writing

· Request a copy of "Your Rights and Responsibilities When You Move," a brochure created by the Federal Highway Administration that outlines consumers' rights. Federal law requires movers to give this to customers prior to an interstate move.

 

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Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

I would add to be sure you REALLY understand the Insurance coverage in place for the move.  Damages happen - even with the right coverage, it took us almost a year to get the right reimbursement from the national moving company. And if you have a claim, don't take their first offer - it is a lowball offer.

Mel

 

Jun 17, 2011 08:37 AM
Gretchen Bradley
Realty Source Inc. - Roseville, CA

Very nice addition Mel. Thank you!

Also to note, if you have an issue with a moving company, you can file a complaint with your State's Attorney General as well as the DOT.  We actually had to do this & much to our surprise, they actively got involved in getting a partial reimbursement for us.  We were grossly overcharged & "forced to pay" as they held our belongings hostage before they would unload them from the truck.  Research the company....that is key!

GB4H-with Web

Gretchen Bradley

Jun 17, 2011 08:51 AM