I really liked this post of Bill's because even though he is in Arizona, the scenario he describes is so indicative of the market here in Los Angeles & Ventura county.

For buyers looking to purchase an REO, this type of nonsense was pretty typical of REO listing agents and their bank sellers.  However, for some time now, I've been seeing these same requirements listed on the MLS for many short sale listings as well as many traditional sales listings.  That's just plain foolish because it deters so many buyers from even looking at the home or making an offer on the home.  This will not bode well for those homeowners who need to sell their homes. 

Anyway, I am reblogging this because borrowers and buyers as well as sellers need to know how this type of nonsense can have a negative effect on their home and it's potential sale.

Via Bill Travis, Broker/Owner (Captain Bill Realty, LLC):

NOTHING IS NEGOTIABLE ANYMORE

Banks have developed the policy of non-negotiable terms, such as:

  • Must use the banks title company
  • Must sign multiple offer form in advance even if no other offers
  • Must agree for buyer to turn on utilities if not on
  • Must agree to close in 21 days, or pay $100 per diem
  • Must not use electronic signatures
  • Must be pre-qualified with their bank before submitting offer

Now, many agents are adopting those same onerous non-negotiable requirements on their short sales, and some traditional sales.

They have the seller sign instructions for the agent to "not submit incomplete offers". Therefore, if the "agents" amendment is not signed, then the offer is "incomplete" and will not be submitted. That means the seller may not see a perfectly acceptable offer.

In my opinion this is a policy by agents to reduce their workload at the expense of the buyer and their seller. Usually there is about 15 minutes of reading through their generic documents in the mls documents section in order to digest all their information and terms.

This onerous policy is detrimental to the Seller because Qualified Buyers will bypass their home with those non-negotiable onerous requirements.Foreclosure for sale

RECENT REO  EXPERIENCE:

My buyer is searching for rental properties to buy.

  • He was pre-qualified by a reputable lender (pre-qual #1)
  • To make an offer on an REO he was required to pre-qualify with BofA, which he did (pre-qual #2). We lost that offer.
  • To make an offer on another REO he was required to pre-qualify with Chase, which he did (pre-qual #3). We lost that offer.

NON-NEGOTIABLE SHORT SALE:

Next he chose a short sale. Below is what I found on the Document section:

  • Short Sale Offer Instructions (2 pages)
  • Additional Short Sale Addendum (4 pages, must be signed by buyer and buyers agent)
  • Quick Close Short Sale Guidelines (2 pages)
  • Short Sale Addendum (Standard Ariz Short Sale Addendum with more non-negotiable terms inserted)

Below are some of the non-negotiable "dictated" terms:

  • Items left on property by seller is considered a "gift" to the buyer 
  • Buyer must pay "upfront" HOA disclosure/transfer fee
  • Buyer responsible to turn on utilities for inspection
  • Earnest money to be non-refundable for 60 days 
  • Buyer must pay for termite treatment if required by lender 
  • Buyer to pay for septic inspection, repair and transfer
  • No electronic signatures
  • Buyer "and buyers agent" to be responsible for per diem fee if escrow does not close in 30 days. 
  • Buyer "must use" sellers (agents) favorite title company
  • Buyer "must" be pre-qualified with Academy Mortgage.

Below is my position on each of these items:

Buyer responsible to turn on utilities

    The seller is trying to short sale the home. The listing agent should instruct the seller that in order to attract a buyer, the seller needs to incur some expenses; and having utilities on for inspections is one of them. The tougher it's made on a buyer the more buyers will bypass the listing

Items left on property by seller is considered a "gift" to the buyer

    This is license for the seller to leave all his trash. It's completely unreasonable and unacceptable.

Earnest money to be non-refundable for 60 days

    This is a tough one. I understand they want the buyer to have "skin in the game". However:

  • Seller can back out of the sale up until the moment before the deed is recorded
  • There is no guarantee that the lender will approve the sale
  • No guarantee that the listing side negotiator will do a good job of negotiating the sale. 

Buyer must pay "upfront" HOA disclosure/transfer fee

    The standard Ariz contract makes the seller responsible for providing the HOA disclosure and paying for that fee; although it can be negotiated. In this case the agent is not allowing any negotiation. 

Here's the problem: Many HOA management companies (not the HOA themselves) are lumping the "disclosure" fee and the "transfer" fee together and requiring an upfront payment before providing the required disclosure.  

One buyer recently paid a $395 upfront fee, and the disclosure statement showed that the seller owed around $9,000 in an accumulation of fines, which had not been disclosed by the seller. The buyer did not know if the listing side negotiator would be able to negotiate that amount down. The seller refused to pay so the buyer canceled; but it still cost the buyer $395, with no recourse.

Buyer must pay for termite treatment if required by lender short sale negotiation

    If termites are found, the buyers lender will require a treatment as a condition of financing. The minimum treatment fee is around $800 for a $1200 sq ft house. By accepting that term above, if termites are found, the buyer has already agreed to pay the treatment fee, and cannot cancel the contract on the basis of termites being found.

Buyer to pay for septic inspection, repair and transfer

    Arizona law requires a seller to have an inspection within 6 months prior to date of sale, and provide the buyer with the completed ADEQ form along with any documents relating to premits, operation and maintenance of the system. It is the sellers property; they want to get it sold, and should be responsible for their cost of any "required by seller" inspections. Therefore, it is unfair to attempt to subject the buyer to paying for this inspection.

No electronic signatures

    This is somewhat understandable in that some banks will not accept electronic signatures. However, in the initial offer to the seller the electronic signature should be acceptable as a means of expediting the initial process in the event the buyers are out of state or country. A wet signature can certainly follow. However, this is not a deal killer.

Buyer "and buyers agent" to be responsible for per diem fee if escrow does not close in 30 days.

    As an agent, I cannot agree for my buyer to pay per diem fees. I am not a part of the contract, and will not agree to pay any fees myself. It is unfair for the listing agent to require any buyer to agree up front to pay a banks per diem fees. That gives license to the banks to hold tough to their 30 day close because the buyer has already agreed in advance to pay a $100 per diem fee.

Buyer "must use" sellers (agents) title company

    This is a RESPA violation. The banks have been getting away with it because buyers haven't been pursuing it. Many buyers agents will agree to it mostly to avoid disagreements in the beginning. The argument listing agents use is that their "favorite" title company "knows shorts sales"; are more efficient; and have already opened escrow.

  • Every title company and every escrow officer understands short sales today.
  • They do not open escrow on a property without a contract and earnest money deposit.
  • They just provide a preliminary title search and a HUD for the listing agent to submit to the bank.
  • The title companies understand that the buyer has the right to choose their own title company, and that they may not be paid for providing the up front prelim and HUD.

Buyer "must" be pre-qualified with Academy Mortgage company 

   This is getting to the point of not just being onerous, but being ridiculous. My client already had 2 pre-quals and was asked to do a third; and if that offer isn't accepted, the next one would probably want a 4th pre-qual from "their favorite" lender.

The banks are requiring it so they can give a sales pitch to the buyers to use them for the mortgage.

The premise used by listing agents is that "their favorite" lender is better qualified to pre-qualify a buyer It is essentially saying that all the other lenders will fill out and sign a false pre-qualification form. That is all BS.

AZ has a standard pre-qual form where the lender must check off what they've done, and sign the form.

The listing agents are wanting to use their favorite lenders for their own personal reason; and part of that reason is that the lender will refer buyer clients to them in exchange for requiring the buyers to pre-qualify with them.

SUMMARY

    I must follow my clients instructions. So if my buyer after reading the requirements, and my explanation of each of them, wants to proceed with making an offer on that property, then we'll write an offer.

My buyer elected to pass on this property, and I suspect there will be many other buyers who will pass.

Consequently, while these onerous requirements may be saving the listing agents time, and getting return favors from their favorite lenders, it is also losing their sellers a lot of qualified buyers.

Sellers should be aware of what these terms mean, and the possible negative effect on their sale. My advice to sellers would be to have the listing agent "PRESENT ALL OFFERS", and you make the decision on what to accept. After all it is your home that you're trying to sell.

Buyers should be aware of the consequences of accepting these onerous terms, and the extra costs in terms of money and time that may be involved.

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 Donne Knudsen

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DRE#: 01364050 / NMLS#: 249822 

 

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10 Comments on NOTHING IS NEGOTIABLE ANYMORE

JUN
18
2011
1,114,719 Points 101 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

You're right Donne- those conditions seem universal for some REO lenders and are just "out there" when it comes to common sense.

2:43pm • #1
309,748 Points 28 Featured Posts Outside Blog Called Shot Master

Most of these rules make a lot of sense and enable smooth closings. Absence of these rules can ultimately cause many closings to unravel, causing sellers to go to an avoidable foreclosure sale.

The listing agent needs to explain the rationale behind the constraining rules rather than just state them.

3:11pm • #2
145,246 Points

I'm not sure that I agree with all of your conclusions, but I did enjoy reading the post! Thanks!

3:17pm • #3
150,554 Points

Seems to me that the Banks demanding specific title and escrow companies would be a RESPa violation, but what do I know?  I understand it makes it easier and less expensive for the bank sellers, but......what about everyone else?  As far as the lender pre-approval goes, if i get a referral from a lender, I am happy to request that the buyer get a pre-approval from that lender, but they are not required to use them.  Same for the banks.

3:32pm • #4
187,378 Points 3 Featured Posts Called Shot Master

Don't get me started, Donne! This stuff is just too infuriating! 

11:10pm • #5
JUN
19
2011
253,318 Points 9 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Donne, thank you for reblogging my post. My buyers have been frustrated with this type of behavior for some time and I know that the traditional and short sale sellers have no clue as to how they are being damaged.

 

8:37am • #6
596,136 Points 70 Featured Posts Outside Blog Called Shot Master

Tammy - Like I said, for REO's, this is typical behavior but to see this nonsense on short sales and equity sales is just foolish.  This type of madness does not secure a stronger buyer, quite the contrary, it will drive away the strongest buyers.

Dave - Most of these rules make no sense and do not guarantee smooth closings.  Absence of these rules could ultimately result in better offers and could ultimately prevent sellers from going to foreclosure due to lack of sufficient offers.  The listing agent needs to get real and quit constraining offers from the sellers.

John - I suspect that a lot of Realtors/agents who engage in this kind of behavior would disagree with those of us who find this crap ridiculous.

Thx for stopping by folks; I really appreciate it.  Have a good day everyone and a wonderful week too.  :)

11:43am • #7
596,136 Points 70 Featured Posts Outside Blog Called Shot Master

Carol - You are absolutely correct about banks demanding title and escrow being a RESPA violation. However, the only way they are going to stop doing this is if we (Realtors/agents/MLO/buyers/sellers) start reporting their violations. As long as they continue to get away with it, they will continue to engage in this illegal behavior.

Ed - You and me both, my friend. Once again, the only way we are going to see an end to this nonsense is if we start reporting this illegal behavior.

Bill - It is so sad that so many listing agents are engaging in this type of behavior at the detriment of the sellers and their home. I also think you are right that the sellers probably have no clue as to what is going on. All they know is that they're not getting that many showings or offers.

Thx for stopping by folks; I really appreciate it; Have a good day everyone and a wonderful week too. :)

11:50am • #8
321,423 Points 18 Featured Posts Attended Rain Camp Called Shot Master

Donne, an appraiser was talking with me about the same issues, he didn't like it one bit at all.  I am on both sides of the transaction with different clients, I personally think it should be the seller/bank responsibility to keep and turn the utilities on.  I don't understand why they want to make it so difficult to sell the property, do they want to sell it or not?  That's what makes me wonder.

1:54pm • #9
596,136 Points 70 Featured Posts Outside Blog Called Shot Master

Rita - It absolutely is the sellers (whether they be banks or homeowners) responsibility to keep the utilities on during the inspection and appraisal contingencies.  Don't even get me started on all the other crap that they expect the buyer to be responsible for that is really there responsibility.

Thx for stopping by Rita; I really appreciate it.  Have a good night and a wonderful week too.

10:27pm • #10


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