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      (soar like an eagle and be proud)

During the Late 90's leading up to 2000 we saw a hot stock market.  We all knew the market was due for a correction.  You know the market is hot when you are getting stock tips from the butcher who cuts your meat at the supermarket. (true story)  Like all markets you have boom times, and you have bust times.  I remember that the money people in 1999 to 2000 were trying to keep that money train moving. 

So what did they recommend for investments          .com's 

So over night we started hearing the horror stories about these companies going bust.  Consumers wanted to gamble with their retirements, and Wall Street was ready to sell that pipe dream.  Then, the gravy train was over.  Slowly people who invested in their 401K's and IRA's were being told that they had to work another 5-7 years to retire just to make up for a lot of short comings.  The SEC was busy doing investigations, and now we have financial planners who have to disclose everything and anything.  The damage was done. 

I noticed however, that consumers became smarter.  They decided to make the flight to quality people.  I have relationships with a couple of great financial planners, and these guys are smart, good with money, honest and care about their clients.  Bottomline, they are quality people.  That industry has somewhat cleaned up their image.

Now fast forward to our present Real Estate Market.

   Yes its a like looking in a mirror from 2000.  The markets are different, but the problems are the same.  The money people (banks and lenders) wanted to keep the moneytrain moving.  So we (the industry) recommended more risky loans, consumers spent all their equity, foreclosures rose and the SEC is back to investigations again (Countrywide Home Loans).  The licensing has not hit Arizona for Loan Originators yet, but I am embracing it when that does happen.

Today I got a great referral from a past client.  He refers a friend who is buying a new home and is not 100% satisfied with the builders lender (go figure).  So the client calls me and asked for my help.  I spend quality time understanding his unique situation.  He called me at the end process, because he has been bounced around by this lender, and is now working with his 3rd loan officer from this company.  He asked for me to give him a rate quote.  Now on the surface, I thought this would not be a problem, but as I discovered more about my potential client, I realized that this was going to be a complex loan, and just taking a guess on his rate without having a full application was going to make me look really bad.  I explain the situation in detail to my potential client and frankly he was very irritated.  He was expecting the same service he has probably been accustomed to which was to just talk fast and apologize later.  He basically did not want to invest the proper time with me to end up with the right product and service.  As I was taking all this in.   I was thinking in my head that "Here is a guy who is going to make the biggest purchase in his life and will make a big mistake because I'm providing him due diligence".  Wow, my mind was spinning.  I am still in talks with this potential client, but this just blew me away. 

So I leave you with a long quote from the movie "Tommy Boy", starring Chris Farley:  Audio Clip

Christopher Crosby Farley (February 15, 1964 - December 18, 1997) was an American actor and comedian (born in Madison, Wisconsin) . He was best known as a cast member on Saturday Night Live television series, who went on to enjoy success in movies in the mid-1990s.

Tommy: Let's think about this for a sec, Ted, why would somebody put a guarantee on a box? Hmmm, very interesting.
Ted Nelson, Customer: Go on, I'm listening.
Tommy: Here's the way I see it, Ted. Guy puts a fancy guarantee on a box 'cause he wants you to feel all warm and toasty inside.
Ted Nelson, Customer: Yeah, makes a man feel good.
Tommy: 'Course it does. Why shouldn't it? Ya figure you put that little box under your pillow at night, the Guarantee Fairy might come by and leave a quarter, am I right, Ted?
[chuckles until he sees that Ted is not laughing too]
Ted Nelson, Customer: [impatiently] What's your point?
Tommy: The point is, how do you know the fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy; well, we're not buying it. He sneaks into your house once, that's all it takes. The next thing you know, there's money missing off the dresser, and your daughter's knocked up. I seen it a hundred times.
Ted Nelson, Customer: But why do they put a guarantee on the box?
Tommy: Because they know all they sold ya was a guaranteed piece of shit. That's all it is, isn't it? Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time. But for now, for your customer's sake, for your daughter's sake, ya might wanna think about buying a quality product from me.
Ted Nelson, Customer: [pause] Okay, I'll buy from you.

 

 

 

 

6 Comments on Make the Flight to Quality Professionals

Gary, Good for you!  You are doing the right thing for your client.  If he is not happy about that, there is something not right with him.

10/13/2007 12:51 AM by Roberta LaRocca - REALTORĀ® Las Vegas (Keller Williams Realty The Marketplace)


Roberta- It will not be too long before more people make the flight to quality.  The media is helping with this. 

10/13/2007 01:04 AM by Gary Miljour - Mortgage Lending for Tempe Arizona (Cherry Creek Mortgage Company)


Gary,

People don't want to answer questions any more. They want you to take the minimal amount of info and work miracles sometimes. I'd be afraid of what's hidden. You are doing the right thing by doing your due diligence. Great job.

10/13/2007 05:38 AM by Andrew Trevino Wilkes-Barre Homes For Sale (TradeMark Realtors Group)


Andrew- These are the same people who are now crying the blues to the media that they were suckered into some bad mortgage product, drained all their equity and have no idea why they are in foreclosure.  The quicker we as professionals make the public understand that we have to educate them first, the quicker our industry will once again shine in the eyes of the consumer.  Thanks for the comment.

10/13/2007 10:14 AM by Gary Miljour - Mortgage Lending for Tempe Arizona (Cherry Creek Mortgage Company)


GARY:  I want to comment on the situation, but I'm still laughing from the Tommy Boy dialog.  That is one of my favorite movies of all time.  Ok, for the rest of the post.  The guy sounds like one of those that wants you to tell him what he wants to hear, and not what he needs to hear.  Sounds like nothing but problems lie ahead for him.  Thanks for the morning laugh.

10/14/2007 07:12 AM by Adam Waldman - Long Island REALTORĀ® (RE/MAX Best)


Adam- We must both has the same sense of humor.  Also, I must of performed a 180 with my potential, because he calle me yesterday, stated he filled out the application and wants to give me a real shot at the loan.  Funny how telling the truth can make someone come around.  Thanks for the comment

10/14/2007 07:40 PM by Gary Miljour - Mortgage Lending for Tempe Arizona (Cherry Creek Mortgage Company)


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Loan Officer: Gary Miljour -  Mortgage Lending for Tempe Arizona (Cherry Creek Mortgage Company)
Gary Miljour - Mortgage Lending for Tempe Arizona
Tempe, AZ
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Cherry Creek Mortgage Company

Office Phone: (480) 214-2818
Cell Phone: (480) 251-0002
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