If you didn’t notice I did not put the secret word in the heading today I did that for a purpose by the way the word is “brogue”. I was listening to a speaker and he used the word. I knew what he meant but did not know how to spell it so again I asked the wife and she didn’t miss a beat. The meaning of (brog) is the pronunciation peculiar to a dialect, esp., that of English as spoken by the Irish. So how do we relate that to real estate? While the client is speaking do we hear what he said or is it what we thought he said? It’s all a matter of speaking and we are in the business of listening to our clients’ wants and needs aren’t we??? Study that one for awhile..