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Kansas City Real Estate Phone Policy

Kansas City Real Estate Cell Phone Policy

Boy that sounded corporate didn't it? Well that wasn't my intention, I guess I just wanted to make sure you understand the importance I put on answering my cell phone.

Sometimes in Kansas City Real Estate moments matter! When I first got into this business and started thinking about my own policies and how I wanted to operate I thought about cell phones. Everyone has one...so why does it seem that every time I call another agent I need to leave a message?

This is really a pet peeve of mine. Yes, voice mail is great, but I hate waiting for the call back after you've left a message.

I decided that my own personal policy would be to answer my cell phone 99.9% of the time and I do. (This is not a personal invitation for all of you to test this policy *smile*)

Another thought.... How do you answer your phone? I think it's only professional to answer your phone using your name so the caller immediately knows that he reached the correct person.

How are you answering your phone?

Fran White, REALTOR 2006

Fran White, REALTOR®
Reece and Nichols Residential
816-682-3897
www.kansascity-realestate.net
www.franwhite.reeceandnichols.com

Posted by Kansas City North Real Estate :: Fran White 816-682-3897 on 12/02/2006 10:07 AM

Comments (4)

kansas city mo real estate phone policy

4 Comments on Kansas City Real Estate Phone Policy

DEC

2006

Hi Fran-

I agree with you - answering the phone w/ your name is a good idea.

However - if I'm with a Client, I DO NOT answer other calls. It is extremely rude and makes the Client feel like they aren't important. Any messages I get are returned within an hour.

Ya know, I have to say that I do answer if I'm with a client. Who knows it may be something about the property you are on your way to show?

I understand your way of thinking..... and appreciate it!

Fran,

I generally try to always answer my phone, but like Marc, if I am with a client I do not answer my phone. As for answering the phone, I state my name right of the bat. I can't stand calling a place and not know who I am talking to.

DEC

2006

Fran, my cell phone is on until at least 10:00 pm. The only time that it is off during the day is on Sunday until about 12:30 pm. I also do the same thing as Marc, and Jason except that I also do not answer it if I am in a company meeting. However, I return my calls as soon as I am available again.

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