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A Good Loan Officer Makes All the Difference

Reblogger Lora "Leah" Stern 914-772-4528
Real Estate Agent with Coldwell Banker, 170 N Main Street, New City NY 10956

 

 

If you're in the market to buy a home, you will be needing to find yourself a good loan officer.  Be aware that they are not all created equal.  Karen Cawson gives us a great list of qualities to look for in a mortgage/loan officer.  A good one is often the difference between closing on that home purchase or not and certainly the difference between smooth sailing or a rocky ride.

 

Original content by Karen Crowson BRE#01732313

Shaking Hands

I’ve worked with some top-notch loan officers and mortgage brokers. There are others who come into the real estate transaction via the buyer, who we may not have experience with. Those are opportunities for the loan officer to make an impression (or not).  Some have done a remarkable job.

From the consumer point of view, it’s often all about the interest rate and they may not clearly understand why the person doing the job is so important. If the lender doesn’t stay on top of the buyer’s file, or correctly evaluate their situation from the get go, the transaction may never come together.

Below are the qualities I look for in a loan officer/mortgage broker partner:

Someone I Can Get a Hold of Easily
Buyers are out there writing offers at days and times that fit their schedules or those of the sellers. Lenders who are easily accessible via cell phone or check their email over the weekend are a big plus.

Someone Who is Knowledgeable
Sounds basic, but there is an ever-changing landscape on the lending front. Does the person know about 203K loans, state and local home buyer’s assistance programs?

Someone Who Educates
Buyers don’t know what they don’t know. How many have ruined their chances of loan approval at the last minute by running up credit cards with new furnishing and appliance purchases?  Lenders who coach buyers all throughout the process are golden.

Someone Proactive
Experience helps a lender know what an underwriter may look for in terms of documentation.  Anticipating those needs ahead of time helps keep timelines on track.

Someone Who Is a Good Communicator
Consistent and timely communication is key.  All parties should be kept in the loop – the client, both agents where appropriate, and the escrow company.  Preferably in writing – paper trails are always helpful to keep the details correct.

Someone Who is a Problem Solver
Not every escrow has problems, but many do. A loan officer who advises of trouble spots early on, with contingency plans for solving them is a winner in my book.

Real estate transactions are much tougher than they were 5 years ago. It does take a team of professionals to help buyers through the sometimes cumbersome process.  I’m grateful to have a handful of exceptional lenders as trusted partners.

 

Tri Valley real estate for buyers and sellers. Search for homes in Livermore, Pleasanton, and Dublin.

I can also help you in the surrounding areas of Alameda County and Contra Costa County

including Castro Valley, San Leandro, San Lorenzo, San Ramon, Danville, Brentwood and Mountain House

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Lora "Leah" Stern - Your Rockland County, NY REALTOR of Choice - (914) 772-4528

Your Rockland County, NY Real Estate SpecialistLeah Stern Signature Photo

Lora "Leah" Stern
Real Estate Salesperson
Coldwell Banker Residential Brokerage
(914) 772-4528 CELL
(845) 634-0400 OFFICE
(862) 345-2463 FAX

If I can assist you in any way with your real estate needs in Suffern, NY Rockland County or the surrounding areas, please feel free to contact me by phone at (914) 772-4528, email me at Leah.Stern@cbmoves.com or visit my website .

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David Burrows
Classic Realty - Fairfax, VA
No Pressure, Just Seriously Devoted to Real Estate

Lora, this is great information. Thanks for sharing and I can truly relate to what you've written about in this post. I really like the qualities you look for in a Good Loan Officer.

Jul 12, 2011 02:12 PM
Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

David, credit goes to Karen.  It's a reblog of her super list of qualities to look for in a loan officer, though I think it can easily apply to any professional.

Jul 12, 2011 03:42 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Oh, that is suche a great list, Leah--and all of it is so true!  I have a handful of fabulous lenders and honestly don't know what I'd do without a couple of them; when they make ME shine, that's when I know I've made the right choice for my buyers!

Jul 13, 2011 05:47 PM
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Leah - I had a buyer client who insisted on using her bank, Wells Fargo, for her mortgage.  After two weeks of trying to get a preapproval letter out of them, she gave up and went to Bank of America.  Again, her choice, she wouldn't go to the mortgage broker I recommended.  The sale almost fell through because of the lack of communication between departments.  We were able to get the closing date extended, but it was frustrating for all involved.  The problem with loan officers vs. mortgage brokers is that they tend to hand off the transaction and don't stay on top of it the way mortgage brokers do.

Jul 14, 2011 01:32 AM
Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

Debe - Credit for this great list goes to Karen.  Amazing the difference a good lender can make.

Gail - I've had clients like that too, that insisted on using a lender of their own.  Too many of them don't realize what a critical part of the transaction their lender is - that it can make or break a deal.

Jul 14, 2011 05:04 AM
The Scott Loper Team Bux-Mont Premier Properties
Keller Williams Real Estate - Montgomeryville - Lansdale, PA

Hi Leah,

We don't like when our buyers want to use their mortgage guys; although we have had good experiences with some of the unfamiliar lenders, we have also had some nightmares.  A good mortgage person is a true asset to a real estate transaction.

Lisa

Jul 14, 2011 07:08 AM
Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

Scott - a good mortgage person can make the difference between a successful or unsuccessful transaction.

Jul 14, 2011 09:10 AM