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Just Not Sure...

By
Real Estate Agent with Wainwright & Co. Realtors

I've struggled for quite a while before writing this blog. Honestly, I'm just not too sure how it will come out, so I'll just start writing, and see what happens.

I recently changed brokers, and I know it happens every day. I was just not expecting the reaction that I have received from my former broker. I guess I was just hoping for a little more professionalism from a business owner.

I have had a couple of questions about tying up loose ends since I left, and I get no response. Is this normal?!? I don't feel like I left under bad circumstances. I simply could not afford to pay the monthly fee to the franchise. I was hoping to go full time soon, but with the arrival of my third daughter, it just was not an option. I was simply not selling enough to have the additional expense every month. My wife is a stay at home mom, so this is how we suppliment my full time income.

I became a realtor to help people out, not become rich. I know, that's just crazy talk, and maybe that is the reason for the annomocity right now.

If you have been through this, and it's just the usual process, please let me know. I wasn't raised to treat people like that. I'm not part of the office any more, so I don't expect to be treated as such. But at least respond to an e-mail!

Thanks again for the forum, and I look forward to hearing your oppinions (good or bad). I'm a big boy, so don't hold back!

Have a great night!!

Maya Swamy
Funds Available - Long Beach, CA
Ph.D. Long Beach, CA - fundsavailable.com

I find it hard to jump on the band wagon of ripping into the broker. I feel the need to have the following questions answered:

1. How many and what were the loose ends you left behind?

2. How much work did this cause the broker and did s/he have to assign someone else to complete it?

3. How long have you given the broker to answer?

4. Are you sure the broker isn't having his/her own problems to deal with.

I just find it hard to convict someone based on information you have provided. As Greg suggested above I think you should right again reiterating your points and pointing out that you have written before. Give him/her a whole week and repeat if necessary. AFter the third time take what action you have to

Jul 20, 2011 06:12 PM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

It could be the broker is just too busy to answer your email, as it wouldn't be a priority most likely. I agree with Maya, make three attempts, and then take action with your local board.

However, I am not keen on brokerages that charge monthly fees, although many do. This makes it difficult for a part-time agent such as yourself, who needs to work another job to support the family, to keep paying the monthly fees if not making income on real estate sales. 

I agree with Lenn, too. Many brokerages realize what they've lost after agents leave, and then try to make amends. Usually it's too late after agents leave. I know you say it's personal, but it always comes down to business, too, when an agent leaves (IMO). If the brokerage was not there for you, sounds like you found one that is and will help you in your career goal. Best of luck to you.

Jul 20, 2011 08:01 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

There is no law or code that says that brokers have to have common sense.  Some are just plain bad.

Jul 20, 2011 10:16 PM
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Thanks for the tips on removing excess white space, but I couldn't get it to work, so I just deleted my comment #9.

Jul 21, 2011 12:05 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Definitely not the professional way to act.  I'm guessing you won't be going back to that brokerage, should this one not be a good fit.

Jul 21, 2011 01:06 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Todd- Bottom line, you made a decision that is right for you and your family and you did so in a professional manner!  You rock!

As for the brokerage you left, hopefully you'll be able to wrap up loose ends and the lack of response was just a blip - perhaps you can physically stop by there one day and take care of whatever was still pending.

Good luck with the new broker!

Jul 21, 2011 01:12 AM
Lina Robertson
AMAX Real Estate - Springfield, MO
REALTORĀ® Serving Springfield, Nixa and Ozark, MO

Todd - when we switched companies back in 2005, our former broker decided to make an example of us for the rest of the agents.  We were stripped of every one of our listings.  We were treated horribly.  I've never forgotten it.  In the years since, we have received letter after letter, and call after call asking us to return.  No way.  Not after the way we were treated.  In 2005, they were the largest real estate company in our area.  Today, they have closed several offices, and rumor has it they will be shutting down completely by the end of the year.  What comes around goes around.  Be glad they are not your problem any more.

Jul 21, 2011 01:24 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566
With the volume of emails received maybe it was overlooked. Did you stop by or call and ask, too?
Jul 21, 2011 01:32 AM
Tni LeBlanc, RealtorĀ®, J.D.
Mint Properties, Lic. #01871795 - Santa Maria, CA
Tenacious Tni (805) 878-9879

Wow I was amazed reading Lenn's experiences.  I've only worked for two brokers before working for myself. 

Both were ok experiences.  But, I have heard stories.  Breaking up is hard to do.

Jul 21, 2011 01:37 AM
J. Philip Faranda
Howard Hanna Rand Realty - Yorktown Heights, NY
Associate Broker / Office Manager

What a shame.

We've only had one producer ever leave the firm, and the only acrymony was prior to our exit meeting. He arrived with a scowl on his face, furious that I had the termerity to not terminate him with the state until I had my stuff back. He walked in with boxes, signs, files, and a face that would have looked less threatened if it were covered with war paint. 

That quickly changed when I informed him that I would release his listings unconditionally and pay him the same percentage on his pending deals as if he never left. His jaw just dropped. 

I think we get along better now. I honestly think the guy didn't get who we were until he left. 

Jul 21, 2011 01:39 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Todd, this isn't normally the usual process when leaving a company. For some reason your broker is taking it personally. Put it behind you and move on.

Jul 21, 2011 02:23 AM
Julie Moorhead
Edina Realty, affiliate of Berkshire Hathaway - Annandale, MN
A Love of Selling Homes

Hi Todd. I am the broker of a 30 person office and my agents who left me still come in and have coffee with us. I stay in touch with them through all different sorts of channels, I actually sat next to one of my old agents during a pedicure and we had a great time catching up. A broker who acts like this is just Self Centered. We are not all like that. Move on and forget about it.

Jul 21, 2011 03:41 AM
Susan Jackson
America's Network Realty Group, Inc - Sandy Springs, GA

Good luck at your new firm.  Move on, you have your family to take care of. 

Jul 21, 2011 03:44 AM
Stephanie Arnett
Mississippi Magnolia - Starkville, MS
Forbes | Inman | BossBabe | Newsweek | Tom Ferry

I've only done it once, but yes, it was ugly. :(

Jul 21, 2011 03:46 AM
Kim Boekholder Utah Real Estate/ PECO
Results Real Estate 801.580.5624 - Draper, UT
Broker Results Real Estate/Leasing Specialist PECO

Sorry you've been having problems.  I've switched brokerages a few times.  The first one I left was ugly they wouldn't release me without a 5,000 fine.  I was basically help captive until they missed a franchise payment and the company was dropped! no more contract binding me.  The last company I was with was amazing it was time for me to open my own brokerage and they were very supportive.  Best wishes and I hope it gets resolved soon.  Hang in there

Jul 21, 2011 05:00 AM
Jennifer Manchester
Suburban Properties of Charlotte, LLC - Mint Hill, NC
GRI, ePRO, ASP - Broker/Home Stager

Todd:

Sorry to hear your situation.  Unfortunately it is all too common.  When I decided to leave the first firm I worked for several years ago, I was sick to my stomach from some of the horror stories I had heard about how agents were treated when they left.  I finally did leave after a face to face with the Broker/Owner, I took the high road , thanked him and have stayed friendly ever since.  He probably hexes me behind my back but my conscience is clear.  The older I get the more I realize to focus on what I can control (myself) and let the rest go.

Jul 21, 2011 06:45 AM
Anonymous
John Davison

Hang in there!  Everyone handles things differently.  Character is often revealed in situations of distress.  Your former broker is either not a man of very high character or there is a situation that you are unaware of.  Regardless, he should respond, out of courtesy.  I'd strap a pair on and walk into the office at a time when you know he will be there.  Just smile and say hi to old friends and colleagues and ask him for a minute of his time.  If he persists in ignoring you, I'd call your local Board of Realtors and see if they can't get him to respond to you.  It's guys like this that are really only decent when they can get something out of it and disinterested when they can't.   It's guys like this that give Realtors a bad name.  Whatever happens, don't change your approach or who you are.  Best of luck with the baby.  You have a lovely family!

Jul 21, 2011 02:08 PM
#66
Tracy McPeek
Cottonwood, CA

I don't think you are experiencing the norm, keep a positive attitude and it will all work out for you.  Good luck at your new office!

Jul 22, 2011 10:26 AM
Anonymous
Brian Park, Broker

Good markets, bad markets, there are always good Brokers and bad brokers. My first broker was one of the best and the only reason I left was I could see the county south of us was going to be a hot market for the next 20 years and it was. And he made it easy for me to transfer and clean up my business where I was. And guess who got my referrals for that county for 30+ years until he retired.

My second broker was the broker from hell, and I'm thankful for meeting him because he was the stimulus for me obtaining my brokers license and setting me free. This could be something similar in your life, the right broker now will be a good foundation for a lifetime career, that was my first broker for me. I got into real estate sales in '65 and was guickly introduced to the first credit crunch ,in 1966, when agents were leaving the business right and left because doomsday had arrived. He gave me the foundation to continue on, well him and Old Henry the guy I call my mentor, an agent that had started in 1909.

Jul 23, 2011 07:38 AM
#68
Gail Nyman
Re/Max United Real Estate - Dunkirk, MD
Every House Has A Story
After being a manager for over twenty years, I want to give you the other side of the story, or at least one to think about. Your feelings were hurt with the broker's non-reaction. Well what if your brokers feelings were hurt too? granted, one should be professional when an agent leaves, but it is hard for them too, especially if they saw a lot of promise in you. It was always difficult for me to say goodbye. Just a thought.
Jul 24, 2011 02:57 PM