man and two women at laptopMy husband and I are in the process of buying a new house, which necessitated going through the mortgage process.

The last time we obtained a mortgage it was for a second home in another state and that was BEFORE the mortgage market took a tumble and things got, shall we say, a little uglier.

So, I warned my husband, be prepared - because THIS time it isn't going to be so easy.

I've heard the horror stories, read the articles, heard people talk about just how bad it is out there.  How hard it is to get a mortgage, how difficult it is to go through the process without feeling violated.  How the banks are looking for any reason not to lend.

PLUS, we are both self-employed, have a Subchapter S corporation for another small business we own and well, we just knew this all spelled t-r-o-u-b-l-e.  

So, when the day finally came we actually found a house we could agree on (for more details about a one year home search, read the post regarding my worst clients ever), we knew what we had to do.

Apply for a mortgage.

We spent a few hours scanning and assembling every document we could think of:  tax returns, bank account statements, investment statements, mortgage statements for other properties, copy of the earnest money deposit check - you name it, it was scanned.  We were as ready as we could be. 

We completed the application and dutifully waited for the document requests to come in.  We made sure we put a few hours aside so we could turn the documents around as soon as they were requested. 

Then we waited.  Waited for some obscure request.  Some ridiculous demand for some piece of paperwork we had not seen for years.

But it didn't happen.  In fact, in what seemed like an absurdly short amount of time, we received an email from our loan officer, which said, "You're clear to close."

Huh?  Really?  But don't you need anything else?  Anything at all?  We have it!  We're ready for you.  We have more information, really!

It seemed almost surreal - it was a completely painless process.

I admit part of it was because we were so well prepared - and isn't that the advice we give all of our clients?  Don't make it hard on yourself - see your lender EARLY, get your documents together and make sure they are complete, address any credit issues BEFORE they have a chance to derail your mortgage and be responsive to your loan officer and his or her processor. After all, you are asking the lender for hundreds of thousands of dollars - and they sorta want to know you're good for it. 

I have to give major credit to our loan officer, Sam Atapour of Prosperity Mortgage (disclaimer:  yes, this is a joint venture between my brokerage, Long & Foster and Wells Fargo).  He was always cheerful, confident and upbeat.  In fact, even with my most challenging buyers, he keeps a positive "can do" attitude which does wonders to calm a nervous client.   He also has an incredibly efficient assistant and awesome processor, whom he credits with being the key to his success. (Did I mention he is also humble?)

So, my fears were completely alleviated and I have new found confidence in the system...it doesn't have to be a horror story, as long as you have a great mortgage team on your side and you do YOUR part, as well.

 

 

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Susan Haughton logo

 

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9 Comments on Worst Clients Ever Get a Mortgage

JUL
22
2011
472,816 Points 35 Featured Posts Outside Blog Called Shot Master

Nice follow up to your "Worse Clients Ever" blog, which I enjoyed. And this one brings home (pun intended) a strong message - a good loan officer and doing your part for the necessary paperwork can make the mortgage process go a lot smoother. You're almost ready for the Worse Clients Ever to move!

9:33am • #1
166,703 Points 3 Featured Posts

Knowing what is needed and how to use it, makes things a lot easier. Glad you were able to be the"most satisfied clients ever" :)

10:13am • #2
445,103 Points 11 Featured Posts Attended Rain Camp Called Shot Master

You make a great case for the benefits of a great loan officer and great documentation making it smoother sailing.

10:43am • #3
1,519,111 Points 112 Featured Posts Localism Sponsor Outside Blog Called Shot Master

I'm telling you, it's the same thing with Short Sales.  Having all your ducks in a row and submitting all the required paperwork can make it completely painless.

12:15pm • #4
386,572 Points 30 Featured Posts Outside Blog Hit Router Called Shot Master

Debb:  The MOVE is the horrendous part for me!  The more I throw out, the more that appears to take its place.  I am still purging all the stuff we haven't looked at in the past several years!

David & Bonnie:  Absolutely !

Leah:  It is a great anecdotal story to tell future clients, for sure.

Chris Ann:  It is absolutely the same - yet no matter how much we kvetch, they don't always think we are serious, do they?  LOL

12:24pm • #5
193,640 Points 1 Featured Post Outside Blog

Congrats Susan. This just shows how well you know your job, and the requirements to make it happen!

12:57pm • #6
589,909 Points 58 Featured Posts Outside Blog Called Shot Master

Susan --- worst clients ever?   Hmm, you and your husband seem like dream clients to me --- prepared and anticipating that more documentation will be required.  Congratulations.

1:22pm • #7
JUL
23
2011
409,795 Points 4 Featured Posts Localism Sponsor Outside Blog Hit Router

Susan,  Happy to hear the process went easy for you.  Congratulations on your new home!  Wishing you many happy and healthy years there.

I had to laugh because I always tell my husband he's my worst client ever!

10:39pm • #8
386,572 Points 30 Featured Posts Outside Blog Hit Router Called Shot Master

John:  Thanks!  It does help!

Michael:  Thanks for the compliment.

Elyse: Thanks so much - and yes, my husband was the difficult one, too!  LOL

 

11:00pm • #9


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