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No, I really don't want to grow my Charleston Home Staging business. No, SERIOUSLY!

By
Real Estate Agent with Keller Williams First Coast Realty - The Marro Team

I think it sounds crazy to most people when I say that we really don't want to grow our Charleston Home Staging business anymore.  The fact of the matter is that I'm pretty serious when I say it.  Some of you in the industry understand exactly what I'm talking about though.  Most of you who get it probably own inventory.  

Because this kind of statement is contrary to most people's opinion, let me elaborate.  My company, First Impressions Home Staging & Interior ReDeisgn owns a lot - no I mean A LOT of inventory.  We are right around the 3/4 of a million mark with around 50 vacant homes staged at a time on average.  Think about all the little knick-knacks, paddy-wacks and chauch-kies (yeah, I know I spelled that wrong) that we own.  It kind of blows my mind.  We have 3 full time stagers, 2 part time stagers and 2 part time assistants (one staging, one admin).     

Charleston Home StagingLike most Home Staging businesses, we do both occupied homes and vacant homes.  Our business is to some degree cyclicle.  (Though I can't remember when we've had less than 35 vacant homes staged.  I think it's been at least 2 years now.)  When the Charleston Real Estate market is at its peak, we are constantly running out of furniture.  It seems every busy season we grow our number of staged properties by at least 2-5. 

Two to five properties growth twice a year doesn't sound like a lot, but think about it.  How much stuff can be consumed in a property?  You have sofas, chairs, rugs, artwork, throw pillows, towels, and the list goes on and on.  Last year, making mid six figures in sales and having a steady stream of homes staging and unstaging, we still managed to spend about $80,000 in new inventory. 

home staging inventoryThis brings me to my point.... If we had not expanded our business last year by the 2-5 homes a season then that $80,000 would have been PROFIT!!  So this year, rather than working on expanding our business, we are trying to figure out how to streamline it.  We are studying the numbers.  We are figuring out what exactly we need to do to get our profit margins up while keeping our inventory needs down. 

Getting too much work seems like a funny problem to have, but actually it just is the way it goes when you do everything right.  So, next on our list is actually to dial in our business demographics a little more and cut the fat.  As always, I'll keep you posted on how that goes....

 

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 Author Bio: Melissa Marro, Home Staging Industry leader, Realtor, and entrepreneur offers a unique perspective on New Home Construction, Resale Residential Real Estate, and Home Staging

For more information on buying or selling in the Fleming Island, Orange Park, or Jacksonville, area, visit StageListSellNEFL.com or call Melissa Marro (marro.melissa at gmail.com), Keller Williams First Coast Realty, for more information (904-466-2093).

 

Comments(10)

Judy Klem
Transition Stage LLC - Shelton, CT
Home Staging, Senior Move Management, Fairfield/New Haven counties

Hi Melissa - That's quite an interesting problem to have! Best of luck working it through.

Jul 22, 2011 11:52 AM
Kathy Strader
Memorial Staged Homes - Houston, TX
ASP

Melissa, You are making plenty of sense to me.  Better to grow smart that grow big without restraint.  Congratulations on your success!

Jul 22, 2011 11:52 AM
Heather Cook
Beyond the Stage Homes - Kitchener, ON
Delivering beautifully staged spaces

Melissa we struggle with the same principle. Both my partner and I feel that we are standing on the edge of the next level of our business. The number of staged homes - especially vacants - which are out at one time have grown from 3 - 4 to 12 - 15 at any given time. This increase has happened in the last year and because we do not own all our own furniture, we have been struggling with suppliers to meet these demands. Additionally, our own inventory boggles our minds and we know with the growth rate we need to make some very important changes and upgrades because we don't see that we have a choice but grow our business. 

We have expanded our team to include a staging assistant/handyman who is a godsend. The next step for our business which I feel will happen this fall is that we're going to need a part time office assistant and very possible a part time stager.

Good luck with your endeavors and I hope that you manage to keep more money in your coffers going forward!

Jul 22, 2011 04:41 PM
Melissa Marro
Keller Williams First Coast Realty - The Marro Team - Orange Park, FL
Jacksonville Real Estate and Home Staging

Judy - Thank you!  We have a bit of a plan, but let's see how that actually works out.

Kathy - EXACTLY!!

Heather - Good luck on that next step.  The thing is that it never seems to end.  When you keep growing, it feels awesome until you find that as soon as you are ready to pay large dividends,  you have to go buy more stuff.  When I was out sick (most of this year) and I wasn't out getting more leads, our sales were down but our income was up.  Interesting, huh? 

Jul 23, 2011 05:17 AM
Julia Maher
Nestings: Connecticut Home Staging and Model Homes - Fairfield, CT
Connecticut Home Stager

Sounds like you're looking to leverage your staff and inventory in the best possbile way for the greatest  ROI.  You'll do it, too!

Jul 23, 2011 08:57 AM
Michelle Finnamore
Toronto GTA, Alliston, Newmarket - Vaughan, ON
Preparing your property for sale

Hi Melissa, we experienced the same thing with our last company. We were up to 19 employees and found out pretty quickly (about the end of the first year) that we made more profit with only 11 employees. I wish you all the best in finding the right mix for your company. Time well spent as in the end, no sense working all those hours and earning less profit.

Jul 24, 2011 01:52 PM
Melissa Marro
Keller Williams First Coast Realty - The Marro Team - Orange Park, FL
Jacksonville Real Estate and Home Staging

Leveraging the ROI is what businesses all across North America have been doing for the past couple of years.  It is one reason, unfortunately, for the unemployment rates.  We are realizing that sometimes more is not better.  Thanks Julia & Michelle!

Jul 25, 2011 03:21 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

If anyone can make the best of this business, you can Melissa.  You have proven yourself time and again!

Jul 26, 2011 01:20 AM
Foster Smith Summerville
Carolina One Real Estate - Summerville, SC
Summerville & Charleston Homes for Sale SC Realtor

Interesting problem. I assume your business has grown as the inventory of homes has increased.  Where in the Charleston area do you primarily stage homes?

Aug 16, 2012 10:44 AM
Melissa Marro
Keller Williams First Coast Realty - The Marro Team - Orange Park, FL
Jacksonville Real Estate and Home Staging

Foster - Just emailed you privately. If you do not receive it, please let me know. 

Aug 16, 2012 11:25 AM