Wedge Salad - Always a Classic

Wedge Salad - Always a Classic.

Last season, on a TV episode of " Modern Family,"  Claire and Phil get into a huge fight due to a misunderstanding over a Wedge Salad.  I must interject, my husband and I would never fight over something as trivial as a wedge salad, a TV show maybe, but never a stupid salad.

The fight actually stemmed from Claire’s belief that Phil wasn’t really listening to her, and I get that part clearly. We all want to be heard. But, what I love most, is that the same iceberg lettuce wedge my mom used to serve our family years ago, is now once again in vogue.

Granted, mom made hers with egg slices, thousand island dressing and topped it with a sprinkle of bacon bits, instead of the real deal. But come on, it's the same salad that reached its peak in the 1950's and 1960's.

Don’t get me wrong, I love Wedge Salads, but I can’t help but smile at the fact that somehow, it’s cool again to eat iceberg lettuce.

Iceberg lettuce is supposed to be void of most nutritional value. It's basically water, wrapped in layers of flat leaves, with less phyto-nutrients than it's darker colored counterparts.

So why is a Wedge Salad featured on so many menus in so many venues again? I've got a theory. It's a classic, a standard, an oldie-but goody, something that conjures up good feelings and trust, and perhaps, old fashioned charm.

Much like the charm of old-fashioned customer service. The kind of service that provides:

•    Above all, ethics and honesty. 
•    The desire to put clients needs and priorities first.
•    The ability to answer most questions - or how to find the answers.
•    The wherewithal to follow through on every commitment.
•    Good manners in all situations.
•    The desire to remain important, or at least helpful, regardless.

While a classic Wedge Salad, might come and go in terms of contemporary popularity. The concepts of  good customer service are timeless. They will never go "out of style." 

Sure, it's important to utilize the latest technology to keep your business healthy, but without the basics, your service is pretty much water, wrapped in numerous pale green leaves.