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... Mr Listing Agent, you may want to communicate with your seller ... because your seller is calling ME !

By
Real Estate Agent with Bergen County, NJ - RE/MAX Real Estate Limited

I know the market is tough.

I know listings are often taking a lot more time and effort to sell, and are often sitting a lot longer with so much competitive inventory around it.

I know sellers often dont quite understand the reality of selling in this current market climate.



BUT !!!


That DOESNT mean that you should keep your sellers in the dark, ignore their requests for updates, and generally just let the listing sit and hope that the phone rings !!!


Today I got a call from a Seller, who has their home on the market with a different agent, but hasnt been able to reach that agent for any updates, or recommendations, or support, for weeks, and so picked up the phone and called me, who he found with a quick internet search for reliable agents serving his town ! He sounded very disheartened, and tried to ask a bunch of questions about what I thought his agent should be doing for him !



So, Mr Listing Agent, I politely mentioned to 'your' client that I really wasnt at liberty to chat too much about his listing, or any of my approaches to selling homes right now as he was under contract with another agent, and I suggested he call you for a heart to heart ...


.... if he calls you - I SUGGEST YOU PICK UP YOUR PHONE, AND HAVE THE CONVERSATION, NO MATTER HOW TOUGH IT MAY BE, OR YOUR REPUTATION IS GOING TO CONTINUE TO DECLINE !


... just an FYI Mr Listing Agent ;o)


 

 

 

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Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

I get this too...and they normally want feedback from me. What is the reason their home isn't selling.

Jul 25, 2011 12:41 PM
Lisa Wetzel
RE/MAX Realty Affiliates - Carson City, NV
CDPE, SFR carsonvalleyland.com

Sheldon ... pretty interesting story.  Sad to say that its not that uncommon!  I'm helping some folks right now that were listed with another agent and I sold their home.  They have questions and their agent won't call them back.

Jul 25, 2011 12:51 PM
Christine Koch
eXp Realty - San Antonio, TX
Realtor - eXp Realty San Antonio TX

IN addition to the phone call, There are several ways to send automatic emails that show market activity, so no seller should have to go without communications from their agent no matter how few showings they have had!

Jul 25, 2011 01:20 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Sheldon, in this day and age, it's hard to believe agents ignor their sellers.  Good grief!

Jul 25, 2011 02:55 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Lizette ! Im surprised how many 'list and leaves' are still surviving !

Anna Banana ! Thank you kindly :o)

Nate ! Im doing well my man ! ... check out this post to see how my Saturday went ! lol But in general I am doing great, and having a crazy but extremely productive year! I hope you are doing the same my man. Cheers !

Shirley ! I held my tongue, but thats what I was thinking :o)

Karen ! He asked for feedback! I felt bad for him, but I said he should talk to his agent, as the last thing I wanted to do was have my words misquoted to the listing agent.

Lisa ! Its all too common unfortunately - which is astounding to me, that still so many agents think they can sit back and hope for the best.

Christi ! Thats a great idea - I send all my sellers area updates so they can keep up with ALL activity, not just theirs ! No communication is just inefficient, or just lazy !

Jul 25, 2011 02:58 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Pat ! Isnt it crazy !!! Dispicable !!!!

Jul 25, 2011 02:59 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I see a new listing in your future Sheldon.

Jul 25, 2011 04:02 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Tammy ! ...   ;o)

 

Jul 25, 2011 04:06 PM
Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

Sheldon...

It really hurts the reputation of the entire profession when stuff like that happens, but we see more and more of it all the time.

Jul 26, 2011 12:20 AM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Richard ! Sad huh !?!

Jul 26, 2011 02:25 PM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Don't you just wonder how these agents get these listings in the first place.  I really makes me nuts.   Grrrrr.

Jul 26, 2011 06:49 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Jane ! I think many of them just 'yes' their sellers and tell them what they want to hear, bthen dont do much else after that !! Grrr indeed !!!!! :o)

Jul 27, 2011 02:35 AM
Nathan Tutas
Tutas Towne Realty, Inc. - Davenport, FL
Your Central Florida Real Estate Expert

I just went back and read the barbie post. Loved it. Definitely worth the read. Good to be staying busy. Have a good night.

Jul 27, 2011 01:31 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

You're a good man Mr Tutas ! Thanks for your loyalty to my little blog playground ! Have a good night ! Cheers !

Jul 27, 2011 04:04 PM
Sussie Sutton
David Tracy Real Estate - Houston, TX
David Tracy Real Estate for Buyers & Sellers

I currently have a listing with a client I did not want; who begged to list with me, and now calls at the very least once a day to see if his over priced property has received any inquiries.

We have had many sit downs with him about the price of the property. BUT I still take his messages and talk to him and reiterate all the points of our previous heart to heart discussions about his over priced property.

Makes him happy.

Jul 27, 2011 06:07 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Hi Sussie ! Thats a tough position you are in. I would have fought really hard to not take the listing at the overpriced number they want, and after all this time would keep trying to explain to him what I was trying to say before we listed - that the price was too high. But yes, at least you are COMMUNICATING with him. Good for you, and good luck to you on this one Sussie !!! Cheers :o)

Jul 28, 2011 01:36 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I listed one today that I had shown about a dozen times during it's "term" previously.  It's reduced by $30,000.  I think it will sell now.  I was told when I gave my listing presentation that they were NEVER given a CMA before.  I have to admit I'm kinda shocked because I would have thought the team that had it listed would do that.  But I'm with you... I did not even have a conversation with the owner until the listing showed expired.  No sign crossing for me.

Jul 28, 2011 11:13 AM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Nice Tam ! And I have a feeling it will now be represented properly and will sell ! ;o)

Jul 28, 2011 01:00 PM
Amy Bly
Great Impressions Home Staging/Interiors - Montville, NJ
Styling Homes for Selling and Staying

Hi, Sheldon, I just wonder if sometimes sellers also don't listen to the agent, not only in terms of price, but improving the visual marketing of the home through better presentation. I see that at times when the agent hires me to do a consult -- the seller will "yes" me while I'm there giving all my recommendations, and later decides to do nothing because it's too much work or, in some cases, too much money (although the ROI is almost always there). So maybe the agent(s) get frustrated and stop making or returning calls, wrong as that is?  

Aug 01, 2011 04:29 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Maybe Amy ! Whatever thwe reasons, people have to understand that communication is critical ! Whatever the situation right :o)! !!

Aug 01, 2011 05:42 PM