I have had nothing but trouble with Verizonwireless. I have 973 numbers on my Verizon account and now live in PA so I need a 570 area code number for business and hey told me I had 2 options: 1. change all my numbers to 570 or 2. buy a new plan and get my 570 number because they are NOT CAPABLE of billing 2 different area codes on the same bill.
My, how hard can it be- type a new number into an existing account and send the bill, wow that sounds hard. I bet you a cave man can do it!
After weeks of arguing and them blaming it on the FCC, our federal representatives and others I decided to call my phone company Vonage (http://www.vonage.com/).
No problem Mrs. Jecker, I can help you. Within 20 minutes I had an additional line with a 570 area code (and my other lines are 973, amazing uhh?) Vonage you saved the day. I have a virtual number and it is being forwarded to my existing cell. $24.99 per month instead of $39.99 per month (Verizon)
I cannot believe that one company (www.vonage.com) can bill 2 area codes on the same bill but a much larger company (verizonwireless) that has been in business for a VERY long time CANNOT!
Customer Service is everything. Hey Verizon can you hear me now, your customer service and product service is the PITS!
Give your customers what they need it is good business.
End of Rant, Thanks for listening!
If this post gave you information you can use. Please give it a good rating. Thank you.
;)
;)
