This was the text the agent who sold a house I recently inspected received just as we arrived to pick up the radon.

In full it was something like:  The inspector broke the dishwasher and because of that we aren't fixing anything on your addendum.

Yeah, right, the inspector broke the dishwasher, probably on purpose, and left it in a heap in the cabinet knowing that nobody would notice.

And to receive that message days after the inspection, and just as the listing agent knew we were arriving to pick up the radon is a bit much.

Not only is the dishwasher accusation phony baloney, but to "use" it as a reason not to fix addendum items smacks of more phoniness.

Here are my personal rules for home inspections:

1.  I never enter a house without an agent present.
2.  If the agent cannot make the time appointed for the inspection, and cannot send a replacement, I will reschedule the appointment.
3.  If the appointment cannot be rescheduled so an agent can be present, I will not do the inspection.

Why?  So sellers cannot reasonably accuse that I did this or that, or broke this or that.

Why?  Because I want the buyers, and agent, to shadow me throughout the inspection and watch what I do, and provide me that protection.

In this case the agent read me the message and texted back, "I watched him turn on the dishwasher.  That is all he did.  We all* saw it and he did not break the dishwasher."

That's pretty clear.  What if the agent had not been present?  That would have made it very difficult for me to absolve myself by proving a negative.  Can negatives be proved anyway?  How can I prove that I did NOT break the dishwasher?

Now, never mind the fact that the dishwasher was old; not properly attached to the counter top or cabinet and moved around on its own (incorrect); had a service line that came from the bottom of the cabinet, curled on the cabinet floor, and went straight up to the disposal (incorrect); and that the house had many, many problems created by a finished basement without a permit, numerous other amateur work, and a multiplicity of HOA violations for other things they did (unprofessional).

SO I AM GOING TO BE THE REASON THEY WON'T FIX ANYTHING?  I'M THINKING NOT!

My recommendation:   Attend the home inspection.  Watch what the inspector does.  Be the "agent" of information if any problems arise.  And be a witness.  It might just help you in a circumstance or two!

The agent, two buyers, both buyers' parents and the agent's husband (who many of you probably know).



 

Jay Markanich Real Estate Inspections, LLC  

Based in Bristow, serving all of Northern Virginia

www.jaymarinspect.com


 
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111 Comments on "The Inspector Broke The Dishwasher"

20 Most Recent Comments Displayed Show All

AUG
10
2011
100,960 Points 1 Featured Post Outside Blog Attended Rain Camp

Hi Jay- I agree with Barb and Lenn. Our job is to be "on the Job" for both our buyer and seller- I don't give a crap what some 'attorney' says about not being there for liability reasons. What a bunch of hooey!! and an agent who claims you broke something.. UGH! Really?? Oh yeah, that's your job right? because you get kickbacks from the repair company guy...  I had a listing agent sarcastically accuse me and my buyer of having something to do with a water heater that was stolen out of an REO after inspections and before close- Maybe that will make the REO agents STOP using the combo boxes and keep a better eye on their properties. I have seen MANY MANY REO's with open/unlocked doors and windows when I show them. I lock up and CALL the agent to report it. Too many peeps have access and these vendors can 're-use, recycle the same appliances in and out of homes and bill away for 'new items'. I am seeing it done!

8:46pm • #92
Outside Blog

I attend all inspections...plus it helps me learn more about homes!

11:08pm • #93
120,116 Points 1 Featured Post Outside Blog

I think I mentioned once before that in the area I served somewhere around 1% of Realtors attended inspections. I felt that was sad.

One note about showing up at the end of an inspection as some Realtors and clients want to do.  If an agreement defining the limitations of the inspection has not been executed prior to the start of the inspection the E&O insurer is under no obligation to defend the home inspector or Realtor. This is true of the four companies I have worked with in the past.

11:36pm • #94
1,208,158 Points 193 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I always advise my clients to be at the property during inspection and learn or ask any questions they have.

11:55pm • #95
AUG
11
2011

Remember that saying "Buyers Beware"? Well that's only half of the saying, there is another part of it and it goes something like this. "Buyers beware the Sellers are hiding something" and don't forget this one "Buyers are liars and Sellers are cheaters". I always attend home inspections that way we both are covered when a false claim or accusation is made, besides I learn something new about homes everytime during that brief break from selling Real Estate. The Inspector is the expert in the inspection field not me, so I make sure that my buyers are present for their home inspections so that they (buyers) can ask him/her (Inspectors) the questions they have about the inspection so there is no confusions and their questions get answered from the expert. It adds another layer of protection to the Inspector and myself and it also gives me a heads up on what is more important to get fixed during those hard negotiations. I think every agent should attend their clients home inspection. Great post.

12:09am • #96
587,628 Points 106 Featured Posts Outside Blog Called Shot Master

Interesting to read the reasons why agents agree or disagree with your position on this.

5:00am • #97
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

Thanks Jeremy.  He was an interesting man.

Susan - all those are good reasons for attending!

Ken - there was another comment from your state with the opposite view!  So regions can vary too!

Ann - it's good that it's a learning experience for you.  It is for me too!

5:40am • #98
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

That's a good practice Michael.  Thanks

Bill - I am sure there are many reasons.  This post represents just one!

Kent - for me another agent representative is important in addition to the buyers.

That's very complete of you Jan.  I am sure your inspector appreciates that.

5:42am • #99
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

Mimi - there are those here who do all that too.  And that is fine with me, so long as they are there and see stuff!

Jirius - and that is all a great practice.  Good for you.

That's fine Chris!  I can probably slide off of that one.  Glad to help.

Melissa - it is an ongoing school!  Things change too, so there is always something new to learn.

5:45am • #100
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

Debbie - I have yet to understand the liability angle.  I think we are all to litigious conscious.  Too much so.  There is a problem with theft here too.

I think that is always the best practice Sean.

I hadn't heard that Marshall, but thanks.  My insurance covers realtors and brokers who refer me.

I agree Loreena.  It is their time and I think buyers are the process.

5:54am • #101
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

Keith - sounds like you have had a long and very complete experience with all kinds of home inspections!

Marte - they may not disagree as much as they have differing practices.  But certainly there are those who do not favor being there!

5:56am • #102
227,118 Points 86 Featured Posts

Yeah, I didn't think I would be able to change your mind.  I guess it all comes down to which method creates less hassles for you.

12:33pm • #103
1,024,215 Points 15 Featured Posts Localism Sponsor Outside Blog Called Shot Master

The listing agent is an a-- or has a client that is.  The ploy is so obvious it makes me sick.  I think it is very important for the buyer and the buyers agent to attend inspections.

1:04pm • #104
129,301 Points Outside Blog

I have been advised on several occasions not to attend home inspections as a Buyer's Agent. It's easy advice to ignore....After all, I can be sued while sitting at home in my pajamas. Much rather see the issues first hand, making them much easier to negotiate.

3:40pm • #105
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

No biggie Reubs!  Life experience is a cruel but effective teacher.

Gene - it was a ploy.  He folded.  I was very nice too, so it wasn't intimidation. 

Fred - I agree.  We are all a little too litigation conscious I think.  Get your hands dirty!

4:01pm • #106
AUG
13
2011
139,385 Points Attended Rain Camp

I gotta believe the buyer is not as trusting of the seller(s) and listing agent as before.  So, the end result of the game was a loss of trust, surely, can't be warm & enriching process for anyone moving forward.

I tell my buyers I will be going to the inspection with them.  It sure makes it much easier for me to understand what is going on when an issue pops up.

Keep us posted on the rest of the story as it develops.

1:24am • #107
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

Claude - it did unfold further!  My next post tells what happened next...

5:00am • #108
AUG
14
2011
127,843 Points

I have no problem being there with an inspector. I learn more each time and it is safer to have two or more people in an occupied residence to protect against just what you mentioned and more.

11:56pm • #110
AUG
15
2011
977,226 Points 352 Featured Posts Attended Rain Camp Called Shot Master

I agree Gerard.  The agent is kind of my bodyguard!

6:47am • #111

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Jay Markanich - N. Virginia Home Inspector

Bristow, VA

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Jay Markanich Real Estate Inspections, LLC

Address: 12315 Sherborne Street, Bristow, VA, 20136

Office Phone: (703) 330-6388

Cell Phone: (703) 585-7560

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An experienced home inspector's look at current home inspection events and conditions along with his useful recommendations.


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