A conversation occurs between a hard working Realtor and an excited Client.  The discussion covers preparations for a Friday closing... and then this gem emerges:

Client: "Ok, so our partnership ends Friday."

Realtor: "No.  You and I will be partners forever!  What's our next move?"

Client: "Nope, I'm breaking up with you Friday.  I will send tissues."

Ahhhhh, the joys of real estate sales.  I've learned that you've got to take the time to appreciate the humor, diverse personalities, and joys that we encounter almost daily.  This semi-sarcastic and wholly awesome buyer does not realize that you can't dump a good Realtor.  We might not talk for days, weeks, or months... but we'll be there.  And when you need us, we'll be ready to help and pick it up wherever we left off.

Not to mention:  Any client that prematurely dumps their Realtor before a house warming party is making a major faux pas.  We don't stay long and generally bring stuff you like.   :-)

Roger Roberge
Broker / Property Manager
Find me:  Facebook   LinkedIn   My Blog   Twitter
Call/Text me at: 413-427-3323
     
 

86 Comments on All good things must come to an end...

20 Most Recent Comments Displayed Show All

AUG
10
2011
229,406 Points 1 Featured Post

Just got a call from someone we sold 5 years ago. So they do come back. Had a question about another property so maybe we will get to go for another ride.
12:58pm • #67
570,582 Points 25 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master
When a buyer has finally found their new home and gone through all that entails, they often can't imagine ever moving again. But after a few years that may change. If we let them know we are always available to answer questions or help them or their friends and family, they will call us when they need something.
1:15pm • #68
1,023,170 Points 15 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Lack of loyalty is a big mistake.  My regular customers that I know are looking for things get a first notice about anything that pops up.
2:17pm • #69
269,226 Points 13 Featured Posts Outside Blog Called Shot Master

Great post!  Best of luck with your next housewarming party!
2:33pm • #70

I think this should be taken as a compliment. The fact that you can interact with your customers on this level of sarcasm shows a client relationship that has fostered a level of comfort and humor. Typically from my sales background I will tell you this type of client is usually the one who will talk you up the most. Keep your head up for some referrals.
Anonymous
4:40pm • #71
166,610 Points Outside Blog

Why were they so emphatic?  I would be insulted and hurt by that comment, after all my hard work.  You're a better person than I am. 
5:31pm • #73
242,006 Points

Roger: They remember you when they can't find paperwork they need two years after they close and call you and of course you have it and are delighted to email the docs right then. Whatever, whenever!! Carrie
5:58pm • #74

At least she didn't use the "its not you its me" line
6:25pm • #75
Attended Rain Camp

Ha ha you're right - they should at least wait until after they get a closing gift.
8:27pm • #76
627,300 Points 8 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

I feel like 50% of our clients are short term relationships.  I don't mind some of them, while others I really hate that our relationship is over......but you're right!  They can't get rid of us that easy!
8:50pm • #77
1 Featured Post Localism Sponsor

That is a pretty funny post.  Maybe because we are out in the middle of the ocean and most of our clients are on the mainland, we usually have a pretty long courtship before they are actually ready to buy something.  As a result we get to know each other and usually become friends and meet up whenever they make it to Maui.

Hang in there.

Lahaina Lee
9:20pm • #78
585,406 Points 105 Featured Posts Outside Blog Called Shot Master

Love the post! How I wish my first broker had taught me NOT to "break up" with clients at the closing.

Put those people on your "sphere of influence" list and keep in touch with them at least quarterly - forever!

By making sure they know where you are and how to find you, you'll not only get their business when they're ready to make another move, you'll get their referrals.

 
9:42pm • #79

Roger,

Awesome first feature, congrats.  Not sure if the client has a great sense of humor.
10:02pm • #80
760,133 Points 105 Featured Posts Outside Blog Called Shot Master

Too funny. We're like a loyal dog. You can kick us but we'll still love you.
10:37pm • #81

Did you ask the client why he/she was givingthe ring back to you?  It's good they waited until ATER the closing to say farewell.
11:06pm • #82
AUG
11
2011
127,393 Points

Sounds like long term commitment issues!! Great post.
1:04am • #83
142,363 Points 9 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

There are occasions when the relationship breaks down and one party or the other looks forward to the "conclusion" of the sale transaction. It happens...
7:59am • #84
AUG
13
2011
138,885 Points Attended Rain Camp

I often hear from my clients in the subsequent weeks...they miss the interaction, the buzz of the thrill if you will. A few times this year already, I've had people call with nothing to say other than "hey, how are you..."

Those are simply the more aggressive ones who've not yet heard from me, since I am usually more relaxed and give them a few weeks to themselves.

Yup, we're quite a breed...
1:28am • #85
AUG
16
2011
219,426 Points 27 Featured Posts Called Shot Master

This is a great story - you and your buyer's both have a great sense of humor - they're yours for life
7:43am • #86
AUG
23
2011
237,019 Points 9 Featured Posts Outside Blog Called Shot Master

That's sweet.  Sounds like a good relationship with a little sarcastic twist.  It's hard to get rid of us if we like you as a person and a client!
3:59am • #87

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Roger_roberge

Roger Roberge, MA/CT Broker, e-Pro

Wilbraham, MA

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RR and Company Realty, LLC / www.rrandcompany.com

Address: 428 Belmont Ave, Springfield, MA, 01108

Office Phone: (413) 314-3463

Cell Phone: (413) 427-3323

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