First-time buyer wanted a third opinion by an inspector of his own choosing.

Although there were already two home inspections on file --- one ordered by the seller, and the other by the previous buyer who backed out, he wanted a third inspection done.  The previous inspections were done by inspectors well-known and well-respected in the local real estate community and have been the go-to guys for such inspections.

Glad he is that careful. And yes, it is certainly the buyer's prerogative to find his own.

The buyer found someone whom he said "came highly recommended".

Recommended by whom?

Yelp.

YELP?

Yep.

It's good that the businesses have presence on YELP. And many of them have testimonials.  (I also contribute to YELP especially when it comes to reviewing food even though I'm not a food critic).

Somehow, this didn't foster a good feeling about hiring an inspector for the biggest purchase/investment this home buyer is making, based on reviews from people who probably only have had ONE experience with a property inspector. But again, it's the buyer's choice.

Inspector said let him in, and just come back three hours later.

The inspector told the buyer and the buyer's agent that

  • It will take approximately 3 hours to inspect the property
  • Buyer doesn't have to be there during that time
  • Buyer should come later and inspector will take another hour to walk him through the property and the results of the inspection
    • A 4-hour inspection for a 1200 sq ft, one-level house seems unusually long
  • Other agents have given him the keys to enter the property or let him in. And then they  leave him by himself
    • What agent would allow this, not even having met or used this inspector before?
    • And where is the buyer throughout this inspection?
    • Wasn't it the buyer's intent to walk around with the inspector DURING the inspection?

The inspector seemed hurt and offended when the agent said no, the inspector won't be left alone by himself at the property. He said he's always operated that way, but he won't argue. The agent will be there, and the buyer should be there as well.

Darn tootin' right there won't be any arguments.

Although he seemed to do a decent job, it is appalling that he would even suggest to be left alone at the house.

Trust a stranger but not your own realtor to recommend inspectors?

An even bigger concern is: why buyers (or sellers) won't count on the recommendation of realtors who may have hundreds of experience in selection of inspectors, and instead they rely on the recommendations of strangers who may or may not have even experienced one inspection?

Hello?

SOUND THE ALARM! 

All you need is ONE very good reason why buyers/agents should attend home inspections.

Read Jay Markanich's blog "The inspector broke the dishwasher!"

 
This post has been included in California Real Estate News Alameda County, CA Real Estate News
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9 Comments on Buyer found a home inspector from YELP

AUG
09
2011
282,925 Points 2 Featured Posts Localism Sponsor Hit Router Attended Rain Camp Called Shot Master

Pacita -- Great post!  I have an inspector that I like to use all the time. He is well-established and has a great reputation. I recommend him all the time, especially when I represent the Buyer and we want a GOOD inspection. He makes a report that doubles as an operating manual for the home. He likes to work alone, but I have no trouble with that because I know him personally.

WHERE DID YOU GET THE PHOTOS for your post? I am still laughing about the BRAVE penguin.

The photo with the Camel must have been made in Michigan.

9:35pm • #1
427,172 Points 19 Featured Posts Outside Blog Called Shot Master

I can't imagine the buyer not wanting to be there for the home inspection.  That just doesn't seem right to me.

10:18pm • #2
114,492 Points Outside Blog

I always recommend a great team I use for home inspections.  They are husband and wife and one does interior and one does exterior.  They are very patient with first time home buyers.  They take about one hour for a home under 2,000 SF.  I tell the buyer to come the last half hour so they can see the house, measure, etc.  Then when the inspectors are done, they walk the buyer around and point out there findings and email us all the report within a day.  Buyers should usually always be there for inspections.

10:44pm • #3
624,022 Points 43 Featured Posts Outside Blog Called Shot Master

Pacita - I know that most inspectors do like to work alone without anyone tagging along asking questions ALL the time.  Let him/her do the job, then meet up at the end.  BUT..........someone unknown?  I'd at least be at the home if I were the listing agent. 

11:33pm • #4
AUG
10
2011
295,160 Points 20 Featured Posts Outside Blog Called Shot Master

Pacita,

I won't allow an unattended inspection of my listing.  At least one of the agents must be present.  Inspectors in CA are completely unlicensed, anyone can call themself a property inspector.

Also Yelp gets undisclosed kickbacks and I don't use them.  A house cleaning company that broke expensive shutters in my seller-client's home and cashed a check they promised not to cash, got Yelp's highest marks.  They were bought.

Try Consumer Checkbook for unbiased, un-purchased reviews.  Yes you have to subscribe, but that's why it works.

12:59am • #5
669,321 Points 2 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Sometimes the Internet is not good for buyer or seller.  If they do not trust us as Realtors then they go to the Internet and pick.  It is often disastrous.

1:51am • #6
620,180 Points 61 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

John --- I just believe our opiniont about whom to use for inspections should carry a lot of weight since we go to so many of these inspections and have observed quite a few inspectors.

Kathy --- I can' imaginr the buyer not wanting to attend either.....if I were a first time buyer, I'd want to be there for the whole inspection

Stephanie --- glad you have a good team. Invaluable!

Juli --- most inspectors will be probably prefer to work alone --- but not totally left alone in the house without an agent and the client there.

Lloyd -- i think it is also for CYA purposes that an agent is present during these inspections.

Tim --- non-professional opinion can be suspect in certain situations.

1:52am • #7
355,410 Points 39 Featured Posts Called Shot Master

Pacita, This was an excellent topic and a good bit of insight about Yelp, in your post and comment chain.  I never mind giving the inspector freedom of the house, but, an agent should always be present.  I also encourage the buyers to be present, if possible.  Thank you for sharing and best wishes always.

3:23am • #8
620,180 Points 61 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Richard

One may trust a inspector to be at the house all by himself...but the liability if anything should happen to him is on whoever lets him in. It's the agent's responsibility to be there. Bring your laptop, your smartphone and other things you can take to stay productive. But be there!

3:39am • #9

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Pacita Dimacali - ePRO, SRES, CDPE, MBA Alain Pinel in Alameda County CA (Alain Pinel) Rainmaker_large

Pacita Dimacali - ePRO, SRES, CDPE, MBA Alain Pinel in Alameda County CA

Oakland, CA

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Alain Pinel

Address: 6211 La Salle Ave, Oakland, CA, 94611

Cell Phone: (510) 205-2992

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