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IT WAS A VACUUM EMERGENCY! THEN IT BECAME A VACUUM ADVENTURE!

By
Real Estate Agent with Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate 303829;0225082372

VACUUMING IS NOT MY FAVORITE CHORE.  In fact, if I had a list of favorite household chores, vacuuming would be pretty far down the list, if that chore made a list of "favorites".   LAST WEEK, HOWEVER, I HAD A VACUUM SYSTEM EMERGENCY. 

My home is equipped with a central vacuum system.  So, when I noticed that the Berber Carpet in the finished basement had a collection of "stuff" right inside the door to the outside stairwell door, I hauled that long vacuum hose (I'm sure it measures at least 740 ft. long) down to the basement, plugged it in and . . . . .  not much was happening.  I examined the hose and saw that there was an area where something was stuck, blocking the suction. 

So, on my next trip to Leesburg, I dropped into The Vacuum Store in Leesburg,  I have purchased vac bags for my central vac there in the past and they are always helpful.  When I described my problem, the owner wrote a name and phone number on his card.  It was the number for THE VACUUM STORE in Leesburg.  "HE MAKES HOUSE CALLS". 

Yesterday, I called the Winchester store and the gentleman said "Bring it in".   Words I love to hear.  "I'm on my way", said I.  Better than a house call.  Saves the cost of a house calls and gives me an opportunity to drive to Winchester.  So, I packed the vacuum hose in my 4Runner and headed to Winchester. 

The Shenandoah Valley.  If you've never driven to Winchester from the east, you just can't imagine the beauty of the drive.  Winchester is in the valley of the foothills of the BLUE RIDGE MOUNTAIN RANGE. 

                 Drive to Winchester

This photo shows the beauty of the drive along Route 7 from Leesburg to Winchester and to
The Vacuum Store 
448 National Avenue,
Winchester, VA 22601, 540-665-0044.

Dwain, the gentleman to whom I spoke with earlier was there and remembered my call.  He took the vacuum hose and PULGGED IT IN HIS CENTRAL VACUUM OUTLET

SWOOSH!! 

That was it!  His system was so strong it sucked whatever was blocking the hose right through and out.  Mmmm.  I just might consider upgrading my system.  

ALL FIXED!!  Took 15 seconds.  "What do I owe you?"  "NOTHING!"

Of course, I got some photos and promised him I'd blog about my experience. 

                   Dwain at The Vacuum Store

It was quiet when I arrived at about 11:00 a.m..  Several customer came and when during the 15 minutes I was there. 

  The Vacuum Store Winchester        The Vacuum Store Winchester

  The Vacuum Store Winchester      The Vacuum Store Winchester

 

Courtesy, Lenn Harley, Broker, Homefinders.com, 800-711-7988.Gas in Winchester

 

Added bonus:  Gasoline in Winchester was $3.32.9 a gallon. 

In my area it's around $3.59.9.

 

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Comments(16)

Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Lenn, it is wonderful when you have a good store experience to share...and the mountain pic looks great...i feel the blue ridge air !

Aug 23, 2011 05:05 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Lenn- I could look at that view for a long time!  When we were in Leesburg, we took road trips every weekend and still love the area.  And, what a nice thing you did to support the Vacuum Store in Winchester, VA.

Aug 23, 2011 05:53 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Beautiful view into the valley Lenn! And a postive customer service experience, great words to hear! I'm sure Dwain appreciates the nod too!

Aug 23, 2011 06:02 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Ginny.  Indeed.  Good stores and vendors and service people make our lives a lot easier.

Kathy.  HA!  What a nice thing The Vacuum Store did for me.  I just vacuumed the basement rug at the door. 

Wanda.  Sure hope so.  I sent them an e-mail.

 

Aug 23, 2011 06:18 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Lenn

A great testimonial to a vendor others will likely appreciate knowing about. THAT's the kind of service we like to hear about. And you had the bonus of a beautiful trip to share, too.

Jeff

Aug 23, 2011 06:28 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Jeff.  HA!  When Dwain said "bring it in", I was on my way.  Partly to get my vac hose unplugged and partly for the beautiful drive.

 

Aug 23, 2011 06:38 AM
Ellie McIntire
Ellicott City Clarksville Howard County Maryland Real Estate - Ellicott City, MD
Luxury service in Central Maryland

Lenn- service with a smile obviously. The price was not to be beaten either.

Aug 23, 2011 06:42 AM
Deborah Byron Leffler BzyBee Real Estate Lady!
Keller Williams Realty Boise - Nampa, ID

The drive looks gorgeous!!!   Between that and the gas prices the unstuck hose was just a bonus!   LOL   Love the localism post....I know the owner there does too!   And the price was great!!!

Aug 23, 2011 06:48 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Ellie.  He didn't have to do that.  I know it didn't take very long but FREE is FREE.  I hope this post rewards him in some way.

Deborah.  Indeed.  He was friendly and gratious.  I appreciate good service.

Aug 23, 2011 07:52 AM
Petra Norris
Lakeland Real Estate Group, Inc. - Lakeland, FL
Realtor, Lakeland FL Homes for Sale

Lenn - that's what I call "outstanding customer service".  I love the small stores, they are so customer friendly and they certainly deserve our attention with a localism blog.  

Aug 23, 2011 10:15 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Petra.  I agree completely.  I always gravitate to small local shops.

Aug 23, 2011 10:44 AM
Nancy Pav
Century 21 Redwood Realty - Ashburn, VA
Nancy Pav, Your "GottaHave" Realtor

Lenn, that part of the drive to Winchester is my favorite too.  You have such great views of the valley.  And cheap gas too??  Could it get much better?

Aug 23, 2011 12:11 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Nancy.  I love that drive.  The weather was fantastic.  Far too often it's cloudy when I drive that way. 

Aug 23, 2011 12:14 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

We have a guy like that in Manassas, but it's along Sudley Road and not as fun a drive as to Winchester!

Aug 23, 2011 11:22 PM
Mike Reyman
eXp Realty - Media, PA
Delaware County Real Estate

Isn't great to have people like that in your life.  The "No Problem" folks!  Gotta Love 'em.  BTW, My parents retired and moved to Barboursville (outside Charlottesville) some time back.  I've been down in that area many, many times and always admire the Blue Ridge.  I hike through Shanandoah often and would be glad to make an Active Rain trip up Old Rag or the White Oak Canyon trail next time I'm down there.  Just a thought.

Aug 24, 2011 02:55 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Jay.  This appears to be part of a small chain or franchise.  Manassas isn't the drive that Winchester is.  That's for sure. 

Mike.  I'm up for a nice long hike.  I love to hike, , , , ,  if folks aren't going too fast, which is what I find so often.  I want long hikes rather than fast hikes.

Aug 24, 2011 04:23 AM