USAA Federal Savings Bank vs Veterans with financial hardships?

In an effort to help themselves USAA Federal Savings Bank has made the following overture regarding my most recent postings here on Active Rain, Facebook and Twitter. See below in red:

USAA_help


@HughesTerry If you have been affected, we would like to discuss options with you. Pls email usaasocialmedia_bank@usaa.com with details.

As everyone can see from my blog post; this issue is not about me. The issue is about how USAA Federal Savings Bank is treating a US Military Veteran and active duty member who is experiencing a financial hardships.

If through this process an effective change can be made for my client it will be a win.

My hope is that USAA Federal Savings Bank will make some serious changes in their policies towards all veterans and active duty military members who face financial hardships, this will represent a big win.

I find it encouraging that USAA is willing to have dialoge with me. It would be fantastic if USAA was willing to have this conversation with me online. I will however continue the conversation with them offline as some of the material being covered is confidential in nature. Without divulging confidential information, but; providing enough facts I will share with all of you the developments and outcome of my conversation with USAA Federal Savings Bank.


Sincerely,
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Terry Hughes
RE/MAX Gold
(707) 249-8688
http://www.shortsalesense.com/
http://www.solanohomefinder.com/
http://travisafbhomes.com/
http://travisloans.com/
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