For the last couple days, I have had the unfortunate opportunity dealing with a Realtor that "knows it all", and thinks that she is "doing what is best" for her client, actually MY client.

One of my websites http://www.va-home-loansonline.com/ gets quite a few prospective homebuyers coming to it on a daily basis. They fill out the form for us to contact them or call us because we get quite a few veterans in the state of Texas that have a hard time finding a loan officer that wants to help them get a VA loan. We then refer them to realtors around the state.

Three weeks ago, my team received a phone call from a veteran who didn't want to go through a lot of hassle. He wanted us to get him approved for a loan and to also help him find a realtor. After checking his credit and running down all of the options, we found that he qualified for a Texas Veteran home loan and his rate would be 5.49%, we were charging 1% origination and no junk fees, we weren't even charging the typical 1% Participation Fee. He is a disabled veteran and doesn't even have to pay the VA Funding Fee. Over and over, he told us that he didn't want a hassle and that he felt safe doing business with us.

The only problem was that he lived in a different part of the state and I didn't know any agents in that area, so what did I do? I contacted a local agent that I do business with to place the buyer through her referral network. She works for a larger company that has offices all over. The referral was sent over with a copy of my pre-approval letter and instructions not to try switching the buyer to another lender.

Well, what happened next was absolutely crazy. The new buyers agent decided that she needed to tell the buyer that a Texas Vet loan was not in his best interest and that she had a lender that could get him a conventional loan with much better terms.

She then called my agent and complained that she shouldn't have to pay a referral fee to her because they were in her town and should have come see her in the first place. She also explained that she gets paid more if she gets the buyer to finance with her mortgage company (they don't do government loans).

What happened next was that we received a call from a buyer almost suffering a panic attack because this realtor was doing exactly what he didn't want. We spoke for awhile, calmed him down and explained why this was the absolute best option for him.

Then, I called the realtor who referred them to this agent and told her what was going on. She was kind enough to email her broker and the receiving agents broker about how she didn't feel the referral was appreciated and that something needed to be done.

The buyer is sticking with us and fired the agent! Oh, we also received their executed purchase contract today! Serves her right!

I do quite a bt of business in this area and could have been a good source of business for this agent. 

So, tell me...Is it standard to bite the hand that feeds you?