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Safety Series Part 1: Safety At Open Houses

By
Services for Real Estate Pros with Moby

REALTOR® Safety Month is upon us! As many of you know, last week we kick-started our month-long safety campaign with the introduction of the Real Estate Safety Toolkit. If you missed our last post, you can request your copy of the toolkit by filling in the form at the bottom of this post!

To ensure the ActiveRain community is as safe as possible on the job, every week for the month of September, we will provide safety tips for different aspects of the real estate profession: starting with Safety at Open Houses. We sincerely hope these tips will help you create, or enhance your existing safety practices!

Safety At Open Houses:

Hosting open houses can sometimes be intimidating as attacks against real estate professionals during open houses are not uncommon. Unlike private showings, we cannot control who comes in and out of the property, and the inviting signs can sometimes bring in the wrong kind of people.

Below we have summarized a few key safety pointers that can help protect us while we are showing open houses. For more in-depth safety resources please download our Real Estate Safety Toolkit.

Step 1: Preparation

The key to staying safe is to be prepared and alert at all times! Make sure you are not caught off-guard by following these simple tips:

-       Let someone know where you will be hosting the open house and for how long.

-       Arrange for someone to checkup on you while you are there. If not, you can arrange for automatic check-ins.

-       Make sure your phone is fully charged. We would even advise that you bring a charger along with you.

-       Download safety applications on your phone, such as Moby or Professional First Aid App.

Step 2: Arriving at the Open House

-       Let a neighbor know you will be hosting an open house. Ask them to let you know if they see anything suspicious in the area.

-       Tour the property to make sure it is empty prior to opening it to the public.

-       Check to see which rooms have cell phone reception. Try and avoid lingering in receptionless rooms when showing the property, incase you need to call for help during an emergency.

-       Let someone you trust know you have arrived at the property and inform them you will call them when the open house is finished.  

-       Avoid surprise guests arriving at the property by locking the back doors.

Step 3: Hosting the Open House

-       Keep your phone on you at all times.

-       Always make sure your clients lead the way when walking around the property. This will ensure you cannot get attacked from behind.

-       If your gut instinct tells you something is wrong, excuse yourself and step out the property to properly assess the situation. If you still feel uneasy make an excuse and leave the property.

-       Always be alert! Inspect your visitors’ body language, and watch out for defensive or aggressive signs. ChangingMinds.org does a great job of illustrating body language signs.

-       Do not get distracted by a phone call.

-       Don’t forget: No Sale Is Worth Risking Your Safety!

Although our profession does have the potential to be dangerous, through the right safety practices we can significantly decrease our risks on the job.  

Are there any tips or tricks you use to stay safe at Open Houses? Do you strongly advocate having at least another REALTOR® present with you to host the open house? Please let us know in the comment section below!

Take care and be safe!

The Moby Team

Moby's Real Estate toolkit:

In support of REALTOR® Safety Month we have compiled an all-in-one safety resource kit you can directly download by filling in your information in the form below. The real estate safety toolkit includes all the resources you will need to create a safety presentation at your office, or if you are simply curious about real estate safety.

If you are involved in a Real Estate Association, or help to manage an office, we can help! Just contact us now, and we will get right back to you!

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Bruce Parker
Best Realty - Highland Park, NJ
You Deserve The Best

Great post. Enjoy the Holiday. Hope the market turns soon. If you ever have a referral in New Jersey please give me a call.   Thanks   Bruce

Sep 04, 2011 03:24 PM
Kym Wright
Prudential California Realty - Olivenhain, CA

These are great tips!  We have had a lot incidents in our area of North San Diego, thank you for the detailed list of tips.

Sep 04, 2011 03:25 PM
Yvonne Van Camp REALTOR
To Buy and Sell Real Estate, see me at Southwest Missouri Realty - Springfield, MO
"Home"work, I have the Answers!

Safety is too iimportant!!!!!

Sep 04, 2011 03:27 PM
Sonja Patterson
Keller Williams - BV - College Station, TX
Texas Monthly 5-Star Realtor Recipient for the Hou

Most of the time, I have someone co-host with me. :)  You truly cannot be too careful these days!

Sep 04, 2011 03:30 PM
Jon Quist
REALTY EXECUTIVES ARIZONA TERRITORY - Tucson, AZ
Tucson's BUYERS ONLY Realtor since 1996

That's a great post, well thought out and in depth on the subject. I would think that in this day and age a woman would want to think twice about doing an open house by herself. I feel better, and more effective (and less bored) when I do an open house with a complimentary agent along side.

Sep 04, 2011 03:30 PM
Debbie Holmes
John L. Scott - Boise, ID
Gets the job done!

I know that I am most vulnurable at open houses.....  When I first started some of my friends would come and see the listing....I am glad that Boise is pretty safe....

Sep 04, 2011 03:31 PM
Ted J. Macy
Top Agents Atlanta Metro - Milton, GA

Great Post, we quit doing open houses here because of the crime and people getting mugged and agents getting killed in subdivisions.  It is not safe working with the public and many of our sellers don't want their homes open to the crime.

Sep 04, 2011 04:47 PM
Daniel H. Fisher
www.FisherHermanRealty.com (704) 617-3544 - Charlotte, NC
MCRP - Charlotte Real Estate, NC or SC

This is a great post and information to help realtors and their clients and guests safe at an open house.  Being prepared helps head off possible trouble. 

Sep 04, 2011 05:41 PM
Rosalie Evans
Meritus Group Real Estate - Sioux Falls, SD
The Evans Group, Sioux Falls, SD Homes For Sale

It makes a chill go down your back just to think of something happening at open house but these things can happen anywhere! To think it can't happen in your area is wishful thinking!

Sep 04, 2011 06:41 PM
Lizette Fitzpatrick
Lizette Realty - Richmond KY - Lexington, KY
Lizette Realty, Lexington KY MLS - Kentucky Homes

Its always good to be aware when you host a open house. Great tips!

Sep 05, 2011 06:09 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Thank you for the reminders and particularly for the smart phone special app tips.

Sep 05, 2011 09:44 AM
Moby
Moby - Santa Monica, CA

Kym, very sad to hear of the incidences in North San Diego. Glad you found our list useful.

Yvonne, exactly!!

Sonja, there is always safety in numbers! Co-hosting an open house is one of the best ways to stay safe.

Jon,  we couldn’t agree more, however we would also add that male real estate professionals are just as likely to get attacked as their female counterparts. When a criminal attacks with a weapon such as a gun, gender is no longer an advantage for males.

Debbie, open houses can definitely be intimidating! Glad to hear you live and work in a safe area such as Boise, but please still remain vigilant and alert at all times.

Ted, we have to adapt to our environment, and if this environment is dangerous, not hosting open houses is definitely a wise choice. No sale is ever worth risking our safety.

Daniel, yes preparation is definitely key to staying safe in this job field.

Rosalie, we could not have said it better ourselves! We have to be prepared to stay safe no matter where we live!

Lizette, glad you liked our tips.

Olga, you are more than welcome! Please feel free to let us know if you have any questions about any of the apps. 

Sep 05, 2011 04:53 PM