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The key to direct mail is to start small and stick with it!

By
Real Estate Broker/Owner with RE/MAX Action Real Estate

If you plan on making direct mail a part of your Real Estate marketing plan  -  start small.

Realtors new to direct mail often take on too large a market area only to find they lack the funds and time to keep up with their program.  The end result is that after a couple mailings the agent does not see results and gives up.  The only guarantee with direct mail is that if you don't do it - it won't work!

If you want to use direct mail a better plan would be to start with a small neighborhood of maybe no more than 250 homes.  For best results, plan on marketing to your farm every 10-14 days for a period of no less than six months.

Reducing the marketing size and increasing the frequency will greatly increase the effectiveness of your campaign.  At the same time, you should be working any "for sale by owner" or "expired" listings in that market.  If you have the time and desire, mixing in door-to-door canvassing will further increase your chances for success.  You are trying to become the best known Real Estate name in your market and if you follow this plan you will be.

When beginning your campaign find a neighborhood that might be easy to break into.  Your target market might include lesser priced homes that are not as targeted by experienced agents.  The goal is to create an income stream so work smart.

Choose the items that you are going to send out.  Post cards, notepads, refrigerator magnets, newsletters are among the items that work best.  Don't be afraid to send out the same post card several times.  You are trying to create name id for yourself.  Homeowners won't care that they received the same card from you several times.  In fact if they even notice, you are winning the battle.

Determine how you are going to deliver your marketing pieces.  Don't mail everything.  Using clear plastic door hanging bags is effective and less expensive.  If your Broker does not offer in-house direct mail services using an outside direct mail house might be too expensive so try to use post cards that are small enough to use a post card stamps rather than a first class stamp.

Create a budget for all of your pieces and make sure that you can afford to stay committed to your program for six months.  Price out all the marketing materials you will use, including the postage or labor for delivery.  Go ahead and order all of your materials in advance.  Ordering some items in bulk might be more cost effective.  By having everything in hand from the beginning, you are more assured of staying on schedule rather than having to order things as you need them.

The longer you stay with a marketing program the better your chances for success.  By focusing your resources on a smaller market you greatly increase the chances of getting that listing call.  Once you have that first sign in the yard you are well on your way to being the neighborhood expert.

 

Don Stern
Realty Executives South Louisiana - Baton Rouge, LA
Greater Baton Rouge Real Estate

Great tips & good post.  Thanks!

It sounds like you've got a good system going.  Have you quantified the response rate and/or calculated cost/benefit ratios?

Oct 24, 2007 07:42 AM
Jeff Payne
The Payne Group at Keller Williams Success Realty - Panama City, FL
Panama City Real Estate
I see many realtors get started strong and quit when they don't get immediate results.  It took me 6 months to establish my first farm area.  
Oct 24, 2007 07:44 AM
Gary Duda
RE/MAX Action Real Estate - Richmond, VA
The way I track the success of direct mail is by the size of the 1099 of the agents who stick with my plan.  The larger the 1099, the more results. 
Oct 24, 2007 07:44 AM
Shawna Gibson
Coldwell Banker Burnet - Minneapolis, MN
Great post.  If a new agent could only mail out one thing, what would you suggest it be?  Or would this not even be worth it?
Oct 24, 2007 07:44 AM
Chuck Christensen
Your Financial Coach - Bellingham, WA
Thanks for the tip...I am going to try that for a while...I have been doing DM for about a year now but have been going to new areas each time and have not made it back to the same area yet...I wonder if they forgot me already...
Oct 24, 2007 07:45 AM
Gary Duda
RE/MAX Action Real Estate - Richmond, VA
If a new agent could only mail out one thing I would suggest they get a full color jumbo card with their picture and contact info.  We can purchase 2500 full color jumbo cards for $349 from www.richmondpostcards.com.  You can also go to www.vistaprint.com as well.  Buying in lesser quanities really runs up the per card costs.  Here is a sample of what we send.  We produce our own art which is pretty affordable - about $75 per card.duda sold post card
Oct 24, 2007 07:57 AM
Carl Berg
ERA Wilder Realty, Inc - Columbia, SC

Gary,

     Thanks for your advice and plan

Oct 25, 2007 02:22 AM
Eleanor Thorne
Equity Resources - Cary, NC
Advantage Lending 919-649-5058
If you want to narrow down a farm area - you might consider this.  Contact the local "chem-lawn" companies and ask for referrals of people using their service in a given neighborhood.  I've done this and received a list of over 300 residents in a large PUD with over 1200 homes.  Those 300 people have disposable income - and should be BUYING BIGGER HOMES! 
Oct 25, 2007 06:52 AM
Gary Duda
RE/MAX Action Real Estate - Richmond, VA
Most MLS systems have access to tax records which allows the agent to download address for subdivisions so getting a mailing list for an agent is pretty easy.  However, that is a creative way to get your list and you should be applauded.
Oct 25, 2007 07:05 AM
Shawna Gibson
Coldwell Banker Burnet - Minneapolis, MN

Gary - thanks for answering my question and providing the resources.

 -Shawna

Oct 25, 2007 08:24 AM
Carl Berg
ERA Wilder Realty, Inc - Columbia, SC

Gary,

     I have done the tax record thing and I think you still have to add the phrase "or current resident" on your mailing as many of mine returned right back to me. I have had a few returned to me by the great US Post Office saying that was not an address, drove out there and low and behold there is this beautiful brick home sitting right on that spot that the post office said did not exist.

     To save some money (I am new to this great profession) I have printed out different informational flyers and either drove around and passed them out or knocked on doors. Still no great results (yet) but it is cheaper.

Oct 25, 2007 11:28 PM
Gary Duda
RE/MAX Action Real Estate - Richmond, VA

Actually we don't use names and just say "Dear Homeowner."  YOu have to be sure to choose the property address and not the owners address because often times you have an absente owners.  If someone is rentign that house you might pick up a client to buy.

Don't expect results over night. You are going to need to hit your farm every 2-3 weeks and stay with it for a year.  That is why I suggest keeping your farm small. 

With direct mail you can't get 100% accuracy with addresses and it's not worth your time to try.  Just stick with it and keep the faith.  Look at my last blog posts from yesterday.

Oct 25, 2007 11:35 PM
Carl Berg
ERA Wilder Realty, Inc - Columbia, SC

Gary,

      Thanks normally when I was sending them out I would use their first / last name with the line under it saying "or current resident". I have been farming this area for about 7 months for awhile I was doing it every sunday. I have slowed down a little, but I will pick it back up. Thanks for the motivation.

Oct 25, 2007 11:39 PM