Do you want an agent with a good sense of humor, or do you prefer someone who is super serious, ALL THE TIME?

This morning, as I sipped my first cup of coffee, I began my daily early morning ritual of surfing the net. I like to type in phrases and see what neat little piece of information pops up. Sometimes, I find very educational information, sometimes funny stuff, and sometimes.... Nothing that interests me at all. This morning, I typed in "Top questions to ask REALTORS®". One little tid bit that I found on About.com, caught my eye and I enjoyed the article.
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In an article written by Elizabeth Weintraub, "Questions to ask a Real Estate Agent - How to Interview an agent", She suggests to consumers, to ask "What are the top 3 things that separate you from the competition"? She continues with:
"A good agent won't hesitate to answer this question and will be ready to fire off why she/he is best suited for the job. Everyone has their own standards, but most consumers say they are looking for agents who say they are:
- Honest and trustworthy
- Assertive
- Excellent negotiators
- Available by phone or e-mail
- Good communicators
- Friendly
- Analytical
- Able to maintain a good sense of humor under trying circumstances"
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I believe that most consumers want everyone to be honest and trustworthy....In any industry, and in every aspect of life. An assertive agent knows how to get things done. Speak the truth with confidence. Excellent Negotiator.... Of
course! When you decide to sell or buy a home, you want an agent that can negotiate the best price and get it to the closing table. Available by phone or e-mail.... You betcha. Add Text to that list too! Friendly.... I have never met anyone who wished to do business with someone who was NOT Friendly. Real Estate agent, grocery store clerk, banker, priest.... I prefer everyone be friendly (you may say I'm a dreamer). Analytical.... You definitely want an agent that can analyze and create solutions. But the last one on the list, Able to maintain a good sense of humor under trying circumstances.... Right On!
To be able to maintain a good sense of humor, the agent must have a good sense of humor to begin with. I'm not suggesting that the agent you choose should not ever be serious.... They must be, but a good sense of humor....ABSOLUTELY! Remember, that we are all human, we are all different and if we know how to laugh & make the best of every situation, I believe that we can accomplish more.
What do you think? Does a real estate agent have to be totally serious ALL THE TIME, or is it more important for each agent to just be themselves, know how to laugh and have a good sense of humor (knowing when to be "serious", of course)? I think, I'll take the latter... especially considering that the average consumer agrees!
Life is AWESOME and way too short to be
SUPER-SERIOUS ALL THE TIME!

139 Comments on Do you Want an Agent with a Good Sense of Humor?
Amy: I have a suggestion. Have you ever gone on a listing... wanting to get it... and by the time you were done meeting with that seller... you decided that they were NOT someone you really wanted to work with ?
Well... why not have a "speshul" business card made up just for those people... and use the picture in your post above... as the picture on "that" business card. Then, you can refuse the listing, and then if they give you an even more difficult time... you can hand them one of these "speshul" cards.
Whaddya think ? How's that for a "sense of humor ?"
I woner if what they meant in that article was more about staying calm and upbeat - not getting up tight and dramatic in stressful situations.
Meanwhile... I'm not sure I'd trust an agent who told me they were "Honest and trustworthy." Of course it's what we want, but it reminds me of what Margaret Thatcher said about being a lady: "If you have to tell someone you are, then you aren't."
Without a good sense of humor this market would make you crazy!
We NEED to be able to have a sense of humor with what we do! LOTS of stress, tension, sellers asking constantly why their home hasn't sold yet, buyers asking why the bank hasn't answered their short sale bid after 60 days... Yes, tactfully, absolutely! But it works wonders! :0)
I totally agree with the fellow who says that without a sense of humor this market will make you nutty!
Amy
I think a good sense of humor is important but we have to be careful about how we use it and when. Some clients might not appreciate it - listening carefully to what they say and how can be a good clue. One must not joke about a serious situation or act in a way that implies we are not being serious. That said, there are clearly times when you can enjoy some humor, at least with some buyers and sellers.
And we have to be able to laugh at ourselves or the situation, sometimes, even if privately, otherwise the market will drive you nuts.
Jeff
Having a since of humor is an important part of this business. A little time with your clients and you can tell how much or how little to use it.
Having a good sene of humour, used intelligently in professional situations of course, is vital to my sanity and the success of the transaction.
I agree with the comments saying it takes some time to build the relationship to a time when humor is appropriate, and it has to be a really strong relationship before any sarcasm comes into play. But particular in working with buyers, if you're in a car for a number of hours touring multiple properties, I can't believe a client would really want someone with absolutely no sense of humor, especially for the many bizarre things that can happen showing a home. It's much better to be able to share a laugh over the mushrooms growing out of the basement carpeting than to cry about it.
Collette - Thanks. I can tell from your comment that you must have a great sense of humor.... Thank Goodness!
Ellie - I live in a very "casual" area, and do not have the diversity that such places as D.C. have. I still must be careful, and get to know folks before the sense of humor comes out.... of course, Sometimes I make mistakes too :-(
Bryan - Delivery is very important. I've been told that I am brutally honest many times.... Can't help myself!
Kathy - Thanks. I try to meet them all......Have a great weekend!
Colleen - Thank You, I'm pretty good at being silly. I think I owe a lot of it to my six year old son :0)
Randy - From your comment, I can tell you and I would get along just find. I love dealing with other positive people, with bubbly personalities..... It makes the world so much brighter!
Kerry - You are 100% correct. It is important to get to know the folks & the situation before totally throwing the humor at them..... I'm considering using the pic as my profile pic ;0)
Bruce - Crazy Market? What on earth are you talking about ;0)
Cheryl - I agree with you.... Totally! I can't imagine not laughing several times throughout the day. The laugh lines, I could live without, but not laughter!
Delores - I think there are certainly "serious" moments, and "serious" people. But a little humor keeps me sane in this crazy world!
Bill - I love your profile pic.... Looks like you know how to enjoy life :0)
Carolyn - I do try to get to know each client before getting too funny! It usually only takes me a few minutes to "read" someone. Thanks.
Bill - Balance is WAY important! I'm enjoying all the comments here..... Now, just trying to keep up with them. Have a great weekend!
Pam - It sounds like we have a lot in common.... At least when it comes to humor. I too, have to watch my sarcastic side....
Robert - "Birds of a feather flock together, so I think fun people will work with fun agents, and let the grumpy ones hang out together as well!" AMEN.
Paula - And isn't that wonderful when you can have fun and laugh together. Life is good, Let's not waste it! Hope you have a wonderful weekend!
Marian - aka, MOM - And I have you to thank for my sense of humor and love of life. Thank You! And I'm not being sarcastic ;0)
Great blog! Interesting that made the list! I wouldn't have guessed that would be up there. I think humor definitely has it's place and like when you can get humerous with folks. You definitely need to watch when and where you use it, but I do think people enjoy it at times. I like to use it when (and the often do) the unpredictable happens--usually during a showing appointment, when it isn't a situation that has high emotion yet. Thanks so much for this contribution!!
Amy ~ a sense of humor is always a good thing. But I guess I wouldn't have thought it would be a qualification that a seller would look for.
Loved this blog, and reblogged it, thank you.
Amy: Great list and I love your comments. Thanks for sharing. Carrie
Good post. I like to joke around, but you have to get to know them first.
Amy, love this post and YOUR sense of humor....YES, it is very important for agents to have a sense of humor.
Great post! I think that having a sense of humor is important and makes the client feel more comfortable. Being serious when needed though is very important! Thanks for the tips!
Kenai Peninsula Real Estate
Since real estate is so people oriented I don't think agents will succeed if they aren't personable and who doesn't love a person with a good sense of humor - I think being able to take stressful situations and make them less stressful for people who don't do this every day is a good trait. -Kasey
I agree, and in fact, I think my sense of humor is one of the secrets to my success. I find that I am able to build rapport with buyers (and sellers) very quickly because of my ability to get them to laugh. In general (there are always exceptions) people like to laugh and smile, and when you can get that emotion out of them, it makes you more likeable. Obviously, if the person is very serious, I will tamper down the jokes...but most people enjoy it.
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