Connectivity is the new buzz phrase in technology. Being connected - with data, voice, video, anwyhere, anytime is what's happening. Which begs the question when working with REALTORS, have you asked, "Is my agent mobile?" Do they embrace the latest in technology to best serve the client?
Much mobile technology is available these days to keep a face in front of the customer and out of the office. Combination personal digital assistants / cell phones (Blackberrys, Treos, Blackjacks, iPhones), wireless laptops with WiFi or Aircard connections are everywhere. The ability is there to send and receive text messages. Mobile versions of contact managers / CRM software like those from Top Producer abound.
Is all this stuff really necessary? It can be and it also can be information overload. In the days of the hot California real estate market new MLS listings were downloaded as hot sheets from the REALTOR'S farm area to their PDA. Conference calls out in the field on cell phones were commonplace. Many realty offices don't even have long distance anymore, instead relying on cell phones. High speed internet access is expected. YouTube videos of your home started appearing on web sites.
Proper application of technology as a TOOL to assist a client in buying or selling piece of property is where a mobile agent becomes valuable. Just because they have a portable Global Positioning System (GPS) system doesn't mean that the agent with the foldout paper map isn't the better agent. But the world is communicating more and more in the wireless realm. Watch your local agent closely. They are probably pretty much untethered these days.
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