Last week I began a quest to get a refund from a company that had made a mistake on my billing.  You know that feeling you have when you set out to get a refund for something, well I had it.  I made the phone call and got a gal on the other end that listened to my reason and she immediately transfered me to the Customer Service Manager himself.  Again as I was being transfered I had the same feeling.  When he answered I explained my story again.  He agreed that I had a case for a refund.  He took my email address and sent me an email within 5 minutes of the end of our conversation.  He was supposed to check into the situation to me.  Each time I emailed him he responded within minutes.  Even as late at 9:30pm that evening.  By the next afternoon I had word I would be refunded.  I found this to be amazing.  I dread trying to get a refund from anybody but Jack was not about to argue with me.  He openly admitted I was correct and I was.  I just did not expect he would agree with me.

I love Mike Jonesblog description "I show up ON TIME. I do WHAT I SAY I'm going to do. I FINISH what I start. If I mess up, I 'FESS UP & I fix it."

I think this is probably what Jack Inman at Netbiz.com lives by.  His customer service was incredible.  The company he works for is NetBiz.com and they sell paid advertising on google, yahoo and other major search engines.  What happened in my case was an ad was placed that should not have been.  After my refund was on its way Jack even engaged me in conversation about online business and we got to chatting.  Our conversation, especially his responses were very relevant to what many of us are trying to do here.  He really has a grasp on online advertising.  Even though Jack's company sells paid advertising on search engines I told him about ActiveRain.  Jack was skeptical but promised that he would look it over.  From Jacks original response I felt like he thought his business and ActiveRain would be like water and oil but I think there is a place for everybody on ActiveRain.  There are many vendors on ActiveRain that cater to Realtors and others here.  In fact, what better place could be possibly go to and meet so many people that may be in need of his services?

Help me convince Jack to join ActiveRain.  Leave him a message in the comments and I will send him a link to the blog.  Here is Jack's information if you are interested in purchasing paid advertising on search engines.

Jack Inman jinman@netbiz.com
Manager, Customer Service
NetBiz.com
(888)847-2226, ext 2260
http://www.netbiz.com/ 

Watch for our nationwide marketing on TV airing 15 times per week to over 80,000,000 homes.  Our recreational properties TV program airs on the M.A.N. Channel, The Sportsmans Channel, Fox Sports South, and The Pursuit Channel. 

CONTACT JASON     Cell Phone: 402.250.1006  Email: Jason@gowithjason.com  

Jason's Websites:  Loess Hills Land For Sale 

Whitetail Trophy Properties

Smith Auction Marketing - Iowa Auctioneer

ABOUT THE AUTHOR Jason Smith is a Land Specialist and Real Estate Auctioneer with Whitetail Trophy Properties.   Jason offers property listings as well as land auctions in Iowa.  As a sportsman himself Jason enjoys archery and muzzleloader hunting for whitetail deer.  In college Jason studied Fish and Wildlife Biology and specializes in rural properties only including Iowa hunting land, recreational land, farms and rural building lots.  Jason also manages over 260 acres of hunting land using QDM.  As a member of the (QDMA)   Quality Deer Management Association  he has joined ranks with whitetail enthusiasts across the United States in controlling and growing a healthy whitetail population for all to enjoy.   Jason is a member of the Iowa Auctioneers Association, National Auctioneers Association.