Providing First Class Service is Not an Accident
A profound quote from the man who founded Marriot Corporation, brought to you by wonderful Lou Ludwig. And it's true, the little things make the big things happen effortlessly. In an era when customer service has waned. When you pay attention to the details, you really stand out.
Motivational Power Quote
Providing First Class Service is Not an Accident
“It’s the little things that make
the big things possible,
only close attention to the fine details
of any operation makes
the operation first class.”
J. Willard Marriott, founder Marriott Corporation
As I see it. . . . . . . .
Providing first class service is not an accident
Becoming first class is a mission with a purpose to become the best at what you do.
It takes a commitment and dedication to achieve the status of being considered first class by your customers and the consumers that you come in contact with.
To be positioned as first class in your profession you have to separate yourselves from the competition and stand above the crowd.
Successful people and companies focus on doing the little details with excellences until the little things create the degree of separation and become a big thing.
Doing the little things with excellence will position you in the minds and heart of other as bring a first class person in your profession.
Doing the little details make the big things possible.
Having a goal of providing first class service to your customers and executing your goals with excellence will lead you to having successful business relationships with your customers. Create an expanded sphere of influence and the foundation of generating an ongoing referral network through your satisfied customers.
Providing first class service is not an accident it’s the result of persistent and determined actions focusing on your customers, their needs and creating an exceptional customer experience.
©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author
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