Sometimes life has a funny way of turning you into something that you never thought that you would be...your parents! How many times did your parents tell you something for your own good? Did you listen to what they had to say, or did you roll your eyes and moan? In retrospect, and as a parent, it's clear that while my parents weren't always right, they did have knowledge that could have helped me if I had chosen to listen to it. As a parent, you inevitably end up saying a lot of the same things that your parents said to you. Today was just such an occasion.
For some reason, my son seems to think that running mundane errands with me is somehow going to be fun or exciting. While I do my best to make it entertaining, sometimes it's just the same old routine. This was a busy day, so there wasn't going to be time for a lot of goofing around.

First it was off to the library to return some videos. No time to look for new ones, since Friday is football practice day. Then it was off to the bank to deposit a commission check (always a good thing). My son knows that he can at least get some candy out of the deal because Commerce Bank always has a plethora of red lollipops, so he's always happy to go to what he calls the "Red C Bank."
The last stop was at the post office, and this is where the lesson was learned. Over the course of time, my son developed a routine whenever we go to the post office to pick up mail from the P.O. Box. The day is not complete until he checks the stamp machine for loose change that was left in the coin return slot. Today was one of the lucky days. Two pennies were sitting there for the taking. You should have seen the look on his face. You would have thought that he'd been successful panning for gold!
While I was at the counter mailing out a package, he asked me if he could put the money into the coin slot of the stamp machine. I told him that he's going to lose it, and that I wouldn't do it. He insisted that he could get it back by hitting the coin return button. Again, I told him that he's going to lose the money if he put it back in the machine. After a little more badgering, I gave the standard answer that my parents used to give me... "Do what you want!" Well he did, and guess what happened. That's right, the coins didn't come back.
As we walked to the car, he was in tears over the money that he lost. I told him that there was nothing that I could do about it, and that he was warned several times not to put the money into the machine. He asked if I could give him money when we got home to replace the money that he lost. I told him that he didn't have the money when he got to the post office, and that he lost the money because he refused to listen.
The easy solution would have been to replace the two pennies, but I thought that it was more important to teach him a lesson while the cost was insignificant. I asked (in my best parental voice) "What did I say was going to happen if you put the money back into the machine?" The reluctant response was "You said that it would get lost." I then asked, "So what happened?" Again, in an almost mumbling, clearly fed up voice, he uttered "The money got lost." Staying in full parent mode, I then asked "Do you know how this could have been avoided?" An exasperated response followed "If I would have listened to you." I concluded with "What lesson did you learn today?" He said, "that I should have listened to you." That's all that I wanted to hear.
I explained to my son that I tell him things that he may not want to hear for his own good, and that I know more because I've experienced more, and that someday he will know more than his kids and he can share his experience with them. It seems to be a rite of passage to use the lines on our children that were used on us.
Parents and children will always see things differently, but getting the chance to teach a valuable lesson for the cost of 2 cents that we didn't have to begin with was truly priceless in my eyes. If this lesson got through to him, it would be more than enough. But I got to thinking how this lesson could be applied to real estate as well. After all, it can't hurt to get as much value as possible out of the two lost pennies.
How often do we find "two pennies" (potential customers and clients) and put them back in "the machine" (other REALTORS®) by not following up with them in a timely manner or deciding not to work with them because we don't think that it will be worth our time? Many times the potential customer may not appear to be anything special, but that's not always the case, which reminded me of a story that I heard recently.
A man walked into a fancy office in the Hamptons on Long Island looking a bit disheveled, and not at all like the rest of the well-to-do clientele that usually walks in the door. Because of his appearance, most of the veteran agents passed him by because they didn't want to "waste" an up call. Eventually, a newer agent without anything to lose, graciously spoke to the man to find out what he was looking for. It turned out that he was the owner of a major carpet chain, and that he was interested in buying a summer home, but there was one catch...The price could not exceed $10 million! You can probably still hear the loud THUD of jaws hitting the desks as the agents that passed him over realized that they just lost out on their share of a $300K commission.
The moral of the story is two-fold. Parents have insight that children don't, and that it is usually not fully realized until children become parents themselves, and that things are not always as they appear on the surface. As REALTORS®, we should qualify the person not our perception of the person.

Adam,
I'm glad you were able to use two cents to teach your son a lesson. Maybe that'll save him on the more expensive ones later. Probably not, but there's a chance.
As for Real Estate, I've found that perception is oftentimes the killer for many Realtors. If they don't smell the money, they turn their back and run the other direction. I believe our tightening market will change that, to some extent, but it's hard to change the stripes on a zebra.
Thanks for an enjoyable read.