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The Cookeville Foreclosure that Wasn't!

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Real Estate Agent with Investments, starter houses, luxury homes,farms, acreage

The Cookeville Foreclosure that Wasn't!

In addition to traditional real estate, I also work the foreclosure side of the business.  It's not work that I particularly love,  but somebody has to do it. It can be scary, frustrating, expensive, and sometimes....shocking.

Last week a new bank signed me on and gave me my first listing assignment.  Thankfully I was sitting down in front of my computer when I opened the e-mail.  The address was very familiar to me, because it was a house I'd just sold to a friend a few months earlier.  I was absolutely stunned.

How could this be?  If he was having trouble making the payments, surely he would have called me to list the house.  I felt absolutely sick at my stomach when I picked up the phone to call. 

scared cat

Well, it turns out that my friend pays his mortgage automatically every month electronically.  It came as big news to him that his house had been assigned to me as a foreclosure.  

I soon had him on one line, and the mortgage originator standing in my office on another line to her corporate office.  All payments were current.

My next phone call was to the asset manager at the foreclosure management company.  

"Oh sure", he says, "We just bought a big bundle of loans from another company and there's been a mistake.  It's no big deal, don't worry about it". (Apparently I wasn't the first phone call like this.)

NO BIG DEAL?  I JUST HAD TO CALL SOMEONE I REALLY LIKE AND TELL HIM HIS HOUSE HAS BEEN ASSIGNED TO ME IN FORECLOSURE!!!

WOW.  JUST WOW.

Can you even imagine the negative chain of events that could have transpired from here?

Posted by

        

Virginia Kail

Realtor®

Cookeville TN native. A full time, full service agent for the entire Upper Cumberland region of Tennessee.

931-260-4729 cell

www.VirginiaKail.com

True Blue Realty

931-559-TRUE  Office phone, 931-559-4256 Office Fax

 

Virginia Kail

Virginia Kail- real estate agent, Cookeville TN

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Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker Associate ,CRS,GRI,SRES, Brea,CA, Orange Co

Hi Virginia,

Interesting, I've heard a lot of stories, but this one is new to me, although it's true the right hand doesn't know what the left is doing all too many times these days.

In your case I think it would be wise for your client to contact that lender and get a follow up in writing from them to that (it was a error) effect. I'd also alert my title officer to the situation.

 

Sep 27, 2011 03:58 PM
Virginia Kail
Investments, starter houses, luxury homes,farms, acreage - Cookeville, TN
True Blue Realty, Homes and Land for Sale

Lynda,

I've read lots of crazy bank stories, but this was the first one I've experienced first hand. The mortgage officer was extremely concerned, and I know it will be a main topic of discussion at the next regional meeting.

I can only imagine the chaos if this had been a stranger instead of someone I knew.

Sep 27, 2011 04:30 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Dear God!  That's insane.  No big deal my foot.  A phone call like that could send someone into cardiac arrest.

Sep 28, 2011 04:42 AM
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Virginia, how can anyone be so callous and say "no big deal". It's a huge deal!

Sep 28, 2011 10:50 AM
Virginia Kail
Investments, starter houses, luxury homes,farms, acreage - Cookeville, TN
True Blue Realty, Homes and Land for Sale

Chris Ann - That's exactly my thoughts too. My friend was indeed very excited, and it would have been much worse if it had been a strange agent he didn't know.

Connie- I was stunned by the casual attitude too. The loan originator was taken aback, and I'm sure it will be the topic of their next regional meeting. Re-selling loans to some companies may be bad for business.

Sep 29, 2011 04:16 PM
Dennis Burgess
AmeriTeam Property Management - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Virginia:  That's a stinker- the main part being that you were acquainted with the folks.  No good.  I had one of those "no big deals" a while back...

Had a 2/2 condo I managed for a Major League Baseball player.  He paid cash for it, I paid his HOA dues every month.

A couple of tenants had moved out and I'd had the place on the market for about a month when I got the call...

"Hey..this is Joe Smith of Jackleg House-Securing.  Do you wanna come take your lockbox off the door here- or do you want me to just cut it off?"

What?  I told the guy he was crazy, but he said he'd "heard it all before" and that his papers didn't lie.  He drilled my lock and left my lockbox to the side.

My company's contact info on the lockbox was key here (no pun intended)- as without it I may very well have shown up with some prospects a few days later and found the carnage the guy'd left behind.

Through a maze of calls, I was able to get in touch with the local folks that had sent the guy out- and they admitted that their paperwork was "a digit off" and that they'd "fix things".  I told the guy he'd better "fix things" by noon the next day- or I was going to call the Orlando Police and tell them that he and his buddies broke into the unit.  That was pretty effective, and everything was in good shape the next day.

Here's the thing, though....I could've had tenants in there.  Those guys didn't know if I did nor care anything about it.  Imagine a couple coming home from work to find they'd been locked out...and what if they guy had "helped himself to some things" as he was "fixing things"?

Not good at all..

Sep 30, 2011 09:12 AM
Virginia Kail
Investments, starter houses, luxury homes,farms, acreage - Cookeville, TN
True Blue Realty, Homes and Land for Sale

Dennis -

I'll bet a lot of REO agents would have reacted in that same "heard it all before" attitude. I wonder how many poor home owners are having this kind of experience. Scary stuff.

Sep 30, 2011 08:28 PM
EC, JF, Double R and Zoey the Cool Cat
Russel Ray Photos - San Diego, CA

It's amazing that it is never a big deal when it is someone else's property or someone else's money.

Oct 08, 2011 08:34 PM
Mimi Foster
Falcon Property Company - Colorado Springs, CO
Voted Colorado Springs Best Realtor

I am constantly shocked and amazed at the banks continual nonchalance at what they are doing to people's lives.  Total disregard for the lives that are behind the pieces of paper that come across their desks. 

 

Nov 19, 2011 12:15 AM