If the Listing Agent is 450 Miles Away … Run … Do Not Walk … To the Next Listing!

By
Real Estate Agent with RE/MAX Realty Affiliates

If the Listing Agent is 450 Miles Away … Run … Do Not Walk … To the Next Listing!

It closed!

Thanks to the Real Estate gods and a very patient buyer … our, “Must Close in 30 Days” Bank Owned Houses for sale in Carson city NevadaHome in Carson City, Nevada finally crawled to a screeching close 89 days after our offer was accepted.

  • Nothing from the initial showing to the final close was user friendly in this transaction!
  • No Code! Can’t get into the house because no one at the “Service Number” knows the procedure and the Listing agent doesn’t belong to our MLS so he doesn’t need to comply with our Lock Box standards. How hard is it anyway to put the code into MLS? We made three trips to see the house before we got in!
  • Next … the pleasure of presenting the offer on a special website that doesn’t function and won’t update.
  • Goody … A listing agent, 450 miles away, who has no idea what is going on because everything is handled through a “Servicer” 3,000 miles to the east of both of us.
  • Every phone call to the listing agent is answered by an obnoxious voice mail that gives me 49 steps to solve every problem except the one that I’m actually calling about.
  • A "Never Ending" three week procedure to turn on the utilities so that we can get the inspections that we only had 7 days to complete in the first place.
  • Extension #1 … Need to extend the closing due to the giant "Pad Lock" on the Garage door to “Secure” the property.  No one remotely connected to the “Lock” has a clue to the location of the key.  My solution … I cut it off! Three week extension done!
  • Extension #2 … Seller fails to send the Power of Attorney to the Title Company so that the new lender will approve the loan!  Two weeks of intense email and phone communication to get this accomplished.  The “Servicer” actually called me one morning to inquire … “Why is the Buyer not ready to close?
  • DUH!!!  The Buyer is NOT the problem!
  • Loan Approved!  Yeah!  Almost!
  • Buyer’s lock is ticking.  They are anticipating a wonderful “move in” experience ... finally!  Docs are signed, funding is poised … All we need is the Seller’s Escrow instructions and deed!
  • Drum roll please! … We Wait … and We Wait … and We Wait!
  • Extension #3 to our 30 Day Close!  No Docs! … No Close!
  • Two days after the second 10 extension expired we got a email from the Servicer that the “Closing Documents” had been sent and that we should expect them the following Monday.  (Kind of a "Fib") ... to put it nicely ... they were never sent!
  • Surprise … not really … On Thursday of the following week ( three days after our extension EXPIRED) we finally got a tracking number for Fed Ex that showed the closing docs were picked up THURSDAY Morning for Friday delivery (not to mention 3 days past our expired extension)!  Ok, as Long as they get here we can live with that!
  • Friday … full of anticipation after 89 days of trying to buy a house with a 30 day close … the Fed Ex Arrives … the deed arrives … the escrow instructions … DO NOT ARRIVE!
  • OMG!
  • Another flurry of frantic emails and phone calls!  How the heck can we close without the escrow instruction?  Well … due to the herculean efforts of a fantastic Escrow Officer, Rischell Thompson of First American Title … we got them via email, we closed, and the Buyers got their house!


My final email of the day from the listing agent … “The Signed Extension for Closing This Home Next Week Attached."

Give me a break!  We deserve battle pay!  Our business has gone beyond reality to insane.

If the Listing Agent is 450 Miles Away … Run … Do Not Walk … To the Next Listing!


When it comes to choosing professionals to assist you with your real estate needs ... Experience is Priceless! Lisa Wetzel and Jim Valentine, CDPE, SFR, RE/MAX Realty Affiliates, 775-781-5472 carsonvalleyland@hotmail.com, www.carsonvalleyland.com

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When it comes to choosing professionals to assist you with your real estate needs ... Experience is Priceless! Lisa Wetzel and Jim Valentine, CDPE, SFR, RE/MAX Realty Affiliates, 775-781-5472 carsonvalleyland@hotmail.com, www.carsonvalleyland.com

Here are a few of our blog posts ... please enjoy!


Lisa Wetzel and Jim Valentine are the authors of this blog.  Lisa, Jim and Jessie are experts in Carson Valley , Carson City and the tri-county area of Douglas County, Carson City and Lyon County. Call our team anytime at 775-781-5472 or 775-781-3704.  To Search for Homes go to: Carson Valley Listing Book or visit our website at www.CarsonValleyLand.com
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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Jim Valentine 10/03/2011 01:05 PM
Topic:
Real Estate Market Trends
Location:
Nevada
Groups:
Realtors®
RE/MAX Active Rain Bloggers
"Whacked"!!!
Club Chaos
Bananatude
Tags:
if the listing agent is 450 miles away run do not walk to the next listing
carson city houses for sale

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Rainmaker
1,549,319
Ronald DiLalla
Century 21 Discovery DRE 01813824 - Anaheim, CA
No. Orange Cty Real Estate

i Lisa, sounds like a normal  transaction to me....just  joking.... thanks for sharing.

Sep 30, 2011 07:37 PM #1
Rainmaker
963,778
Tim Lorenz
TIM LORENZ - Elite Home Sales Team - Mission Viejo, CA
949 874-2247

Lisa I share your pain.  It is not something I would want to be involved in.

 

Sep 30, 2011 07:51 PM #2
Ambassador
2,093,039
Robert Vegas Bob Swetz
Realty ONE Group - Las Vegas, NV
Las Vegas Henderson Homes for Sale

Hello Lisa and many of these home purchases are just a pain in the rear end ...

VB ;o)

Oct 01, 2011 04:22 AM #3
Rainmaker
512,481
Lisa Wetzel
RE/MAX Realty Affiliates - Carson City, NV
CDPE, SFR carsonvalleyland.com

Ronald ... They are all getting a bit tricky but this one was the worst!

Tim ... Just so glad its over nd the buyers moved in this weekend!

VB ... You are right!

 

Oct 03, 2011 02:58 AM #4
Rainmaker
122,339
Jim Valentine
RE/MAX Realty Affiliates - Gardnerville, NV

Lisa ~ This is a Hair Raising story for sure!  It can be quite amazing that some deals can go so very very wrong.  Sometimes it seems like no matter how hard we try to make things go right we just can't get the deal onthe right track!  Thanks for sharing!

Oct 03, 2011 01:04 PM #5
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Rainmaker
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Lisa Wetzel

CDPE, SFR carsonvalleyland.com
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