Jeff,  It drives me crazy as well.  It may be laziness or simply an overall lack of caring.  It is not only unprofessional, it shouts out loud and clear -- I CANNOT MANAGE MY BUSINESS!!!!!

I am not impressed by a voice mailbox is full message.  It's a red flag to what it would be like doing business with that person. 

Great posting, Jeff.  I could not agree more with you.  Whether it is a broker or even a potential client that calls you, and then when you return the call, no answer!!  Then you try to leave a message, not possible or when you do, never a return call back to you.  Terrible way to try and conduct business!

I am in total agreement with you. It gives the customer a good reason to go on to  another Realtor. When negotiating a deal or looking for feedback it is very annoying and so I resort to text and email, lastly a call to the Broker. Very difficult to deal with!

Hi Jeff, I'm so with you on this one! Can't be in business if your mail box is full!!

I have the same problem with Realtors in my area. A lot of them do not know or do not care that there voice mailbox is full.

Putting the best construction on things - maybe they lost their phone, or it is taking some time to advise of new messages (I know my cell phone sometimes does that).  However, being in a customer service industry - one must find a way to respond in timely manner even in spite of other issues.

Yes, I find that very annoying as well. But, I do sometimes understand that all the different technological advances can be overwhelming for some (like me).

Jeff, there is no acceptable excuse - it only gives the caller the impression that their call is not important - and yet it could be the call that agent has been waiting for all year long.  I've learned to carry a 2 x 4 notepad in my purse at all times, I check my messages, take a note and delete.  The sad part, is I've encountered this situation repeatedly with the same agents.  You sure have a way of addressing all the bad habits agents can acquire.

Jeff - Years ago a mentor gave me some of the best advice I've ever received ... never leave the office until you have answered all your calls ... often you may need something from the office to be able to respond! A side benefit - you rarely have a full voice mail ... but even so, it can happen ... it just shouldn't happen for long. The opposite side of the discussion is the voice mail that says "call me when you get this message ..." creating the environment that makes it impossible to prepare for the return call. Thanks for sharing ... and perhaps a little ranting for all of us!

Jeff - I often wonder how many messages need to be in a persons voicemail box in order to receive the message that it's "full."  Like you said with technology today I don't see their being tight restrictions about length or number of voicemails.

It will never cease to amaze me how people who work on commission can let their voice mail box fill up. Maybe if they returned a few of them they could clear some space for new messages.

Why does this always seem to happen with REO agents?  Hmmm??  Kathy

Jeff - There is nothing more aggravating to  me than to call another agent and hear that their voice mail box is full.   In my eyes this is inexcusable in an industry such as ours that is so service oriented with our clients and other agents.  It's no wonder why some consumers look upon our profession with such disregard when things like this happen.

Every time this happens to me I shake me head in disbelief.  But I really shouldn't.  It's no surprise really. Plain aggravating!  

 

Sprint allows us 30 voice messages.  I start getting antsy if I even have 5 or 6 in there!

It's happened to me once or twice.  We now can't drive and talk on the phone and I keep on forgetting my ear piece.  I get it cleaned out ASAP!  It drives me bonkers too!