Redfin: Cease and Desist.

Your "Scouting Report" says I have represented two sellers over the last 12 months and zero buyers. You have the audacity to publish this even though you know your data is incomplete.

 

 

Yes, you are indeed missing data. 95% of my business takes place in SONOMA COUNTY and you are reporting NONE of it. Missing data = wrong data. Wrong data = one pissed broker. It isn't any of YOUR business to report MY business in the first place.

You want ruffled feathers? You'll be getting a lot more than that, trust me.

 

Blog update: I have called the California Association of Realtors legal hotline. They told me I have grounds for a libel lawsuit and suggested I file a formal complaint with the California Department of Real Estate. I've filled out the paperwork and am heading to the Post Office right now.

Blog update #2 (10:20AM, Tuesday, Oct 4th). Had a long conversation with my MLS provider, Bay Area Real Estate Information System (BAREIS). They had been notified that Redfin was rolling out a Scouting Report,  but Redfin neglected to announce a roll-out date. She explained that BAREIS does not cooperate with Redfin, so they will research as to how and why Redfin is using data they know they aren't allowed to have.

Blog update #3 (11:40AM, Tuesday, Oct 4th). Redfin has pulled BAREIS members off their Scouting Report. Redfin has also made it mandatory for everyone to register to see any Scouting Reports. This was not the case yesterday. Right now I'm celebrating a small victory, but will still push the CA DRE to look into this matter. I sent them screen shots of what Redfin was publishing from 9/30/11 thru 10/3/2011.

Just a FYI: I am not a Redfin agent nor have I ever registered on their site. They have absolutely no permission from me or my MLS to display anything about myself, my business, my sales area, my clients or my listings.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Copyright © 2010 - 2013 All Rights Reserved

Cynthia Larsen
Broker/Owner - Safe Haven Realty

Sonoma County, California, USA
(707) 332-2560

 cynthia@safehavenrealty.com

 www.safehavenrealty.com



 
Post is included in group: Attorneys, Short Sales, Foreclosures, Loan Mods
Post is included in group: BananaTude
Post is included in group: Bartender, Make it a Double
Post is included in group: "Whacked"!!!
Post is included in group: What's Got Your Goat?

127 Comments on Redfin: Cease and Desist

20 Most Recent Comments Displayed Show All

OCT
04
2011
171,493 Points 2 Featured Posts Outside Blog Hit Router Attended Rain Camp

Wow, this is really amazing.  I am here in Seattle & RedFin has mostly behaved here.  this is the first I have heard of this.  Scouting reports?  What has that got to do with Redfin helping clients buy or sell homes.  Bad infomation is never ok.  I will check to see if they do this here as well & if they do, I will be contacting them myself as well.

4:30pm • #108
274,732 Points 5 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Cynthia, Fight on!  I have called both our association and our MLS.  The MLS basically said they are not giving info directly to Redfin.... what does that mean?  They said they do not give roster info but that Redfin can take info off of the MLS.  What about all the short sales that fall through?  Do those count for or against us?  And most of the time it is the banks fault that it falls apart.  

4:55pm • #109
170,002 Points 2 Featured Posts Outside Blog Attended Rain Camp

A similar type system was rolled out by StreetEasy.com in the NYC region recently.  However, as a listing platform and not a broker, they are relying on information provided to them by the agents that advertise on the site (virtually every listing in Manhattan would be there and agents can "claim" the transaction if they were the buyer's rep).  It's an interesting concept, but to be honest, I'm not entirely excited about it.

5:00pm • #110
126,125 Points 4 Featured Posts Outside Blog

Wow, how did you notice this in the first place? Were you on Redfin or did someone send you a link? All CA agents should be paying attention to this post

6:03pm • #111
497,610 Points 13 Featured Posts Outside Blog Called Shot Master

Wow Cynthia, feisty and I like that!  Go get em girl!  Great Post!

7:29pm • #112
111,058 Points 1 Featured Post

Sounds like you are winning and that sounds great. I don't even know Redfin but, hopefullly, Wilmington is too small potatoes for them and I won't have to learn more.  One less thing to worry about works for me.

8:29pm • #114
OCT
05
2011
2 Featured Posts Hit Router

Hi Cynthia - Great alert and Kudos to you for tackeling it head on.  I always figured I could get clients to ignore REDFIN and their counterparts by pointing out a few erroneous things on there to clients - but if they are publishing false information about me I might never get that chance.

Way to go!

Michael Layton, GRI, e-Pro
Keller Williams Realty
Palm Springs, CA
www.PSagent.com

 

10:58am • #116
192,774 Points 1 Featured Post Attended Rain Camp

Hi Cynthia - read this here: 

R.I.P. Redfin’s Scouting Report - NEWS FLASH 

http://activerain.com/blogsview/2541744/r-i-p-redfin-s-scouting-report-news-flash

 

11:06am • #117
1,023,520 Points 15 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Well I was going to call my MLS provider and jump on the bandwagon, but Jay took with wind out of my sails.

1:06pm • #118
Outside Blog

Good for you.  Redfin losses again

3:15pm • #119

So glad this is over with.  I work with a team so I don't get any credit for the work I have done

6:49pm • #120
807,606 Points 7 Featured Posts Outside Blog Called Shot Master

Good for you for not letting this just slip by without putting up a fight!  I hope you, and others, can make Redfin behave.

7:38pm • #121
517,611 Points 6 Featured Posts Outside Blog Called Shot Master

Wow, Cynthia!  I just found out about this from reading Praful's post where he linked to your post here!  Good for you!!!!!!!!  If there is anything I can do for support say the word!

Update - I just went to their Scouting Report link and saw they've pulled it down.  Couldn't be happier!

10:54pm • #122
OCT
06
2011
204,881 Points 26 Featured Posts Outside Blog

Sounds like Redfin handles information about as well as the three credit bureaus!!!! LOL

10:50pm • #123
OCT
07
2011
237,119 Points 9 Featured Posts Outside Blog Called Shot Master

I came to the Redfin party late, but it certainly did ruffle some feathers.  I don't think they had it in our area, but I guess I'll never know at this point :-) Kasey

12:33am • #124
OCT
09
2011
237,509 Points 6 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Cynthia way to go in fighting this group.  I'm not very familiar with them, but everything I've ready has been disturbing.  Please keep us updated on your progress.  I hope you puruse a lawsuit!!!

7:28pm • #125
OCT
21
2011
1 Featured Post

Great job Cynthia. This is a business model doomed to fail. We've had others come and go in this market and they are fun to watch.

 

2:28pm • #126
MAR
12
2012
115,846 Points 3 Featured Posts Outside Blog

Wow, good for you!  I don't think Redfin represents Florida at this time, so most of what I hear about them is on blogs and news sites like Inman, and obviously most of it is negative from agents.  I would also have been upset about the data being wrong, and I'm glad you put up a fight.

9:10am • #127

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Cynthia Larsen - Sonoma County Real Estate Broker

Cotati, CA

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707-332-2560 www.safehavenrealty.com

Address: 8745 Fehler Ln, Cotati, CA, 94931

Cell Phone: (707) 332-2560

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