When I've worked in offices that had floor duty, I've always volunteered. It's sort of like an office good citizen thing. And I've had a lot of really good luck with it. Or was it luck?
As a new agent, I previewed every upper brackets home in my market area, and one day a guy walked in on my shift. And he bought a really, really big expensive house - from me! Then it happened again. And again.
Next week, Evers is moving to an office on the first floor of our current building, and my guess is that we'll start having floor duty incorporated into the office routine. And we've started to think about ways to make it work - what made it work when I did it at past brokerages?
Here are some of the things I came up with, and it all boils down to being prepared:
- Dress professionally. In this town, anyone we meet will make a snap first impression based on appearance.
- Have information packets for both buyers and sellers with you. I'll also have a few copies of my book (it's a fabulous business card.
- Be very familiar with the office inventory. Even if you don't do a lot of previewing, do preview your own office listings.
- Have your laptop with you, and sign into your local multiple listing service as soon as you sit down.
- If you get a lot of rental calls and don't do rentals, have listing information and contacts for agents who do handle them in a format that you can hand to someone who walks in or email to anyone who calls.
It is certainly possible to sit through a two hour floor shift with no action. And just in case, you can always do something productive with the time - you can even blog!
So which is it? If you just show up and are clueless about your inventory, it could be a waste of time. But if you do it right, I really think it's big time Opportunity Time!
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