woman in rainThere have been a number of posts here recently about how some stagers are having difficulty convincing realtors to use their services.  Many have voiced frustrations about ‘selling' the concept of staging to potential clients.  In response to this I feel compelled to point out the following:

1.  It is as much about selling ourselves, the art of marketing ourselves than it is about staging.

  • 2.  We are sitting on a gold mine of valuable information here on Active Rain that can help us do this.

  • Case in point: I had a meeting with an agent last week to discuss my services and to negotiate a contract with him to do consultations for all his future listings.  The negotiation was successful.  Was it because I relentlessly persuaded him of the benefits of staging? Maybe, to some extent ;)  Being new in the business as I am, my portfolio certainly wasn't as impressive as it could have been.  Being new also means that I don't have a long list of satisfied clients to refer him to.

However, as we chatted over coffee, I was able to demonstrate my in depth knowledge of real estate trends; many specific to our market.  We talked about Erin Toll, the new director of the Colorado Division of Real Estate.  I asked if he had seen her speak, and he seemingly taken aback, replied that he had not, had I?  Well, I explained that I though I had not, I had read about a recent WCR meeting. Thanks to Kristal Kraft I was able to give him a brief synopsis about Ms. Toll stating her intent to weed out the unethical players in our industry.  Which lead to the discussion of the high rate of foreclosures here in Colorado.  "Well", he said, "you know Colorado is #1 in the nation for foreclosures".  "Actually", said I, "that statistic is rather misleading,  as there are 3 different sources that track foreclosures and only one of the 3 (a California based company) lists Colorado as #1.  The other 2 sources list Colorado as being 13th and 8th down the line.  It all has to do with the way in which Colorado is required to report foreclosures; there was an article about it in the Denver Business Journal I would be happy to send it to you if you're interested."                       "Sure, that would be great."

Talking about how statistics can always be manipulated to serve the best interests of the quoting party, we got onto the subject of listing homes online and the recent NAR statistics of how many people conduct internet research before buying a home. 

Which lead us to discuss strategies for online marketing, websites, SEO, and how the future will look with web 2.0

Thanks to Mary McKnight I could tell him how much he should be paying for search engine optimization. 

Thanks to Bryant Tutus I could ask this agent about price ranging & plant the seed there.

Thanks to Craig Schiller I was able to emphasize the importance of quality photographs for the listing with an air of expertise,  and to further explain that I offer as part of my service, professional ‘after' photographs  for his web listing and flyers.

Thanks to Sarah Lipnitz I gave him a great new idea for how to attract more traffic to open houses. 

Thanks to many here on ActiveRain I was able to intelligently discuss the happenings with Zillow

"I'm amazed" he says!  "You even have your own blog?"  "How do you do it?" "How do you know so much?"  That's when I tell him about ActiveRain and how to join.  I think THAT was the deal clincher ;) 

In conclusion, fellow stagers, the more you can bring to the table, the more value added.  Give realtors marketing tips, strategies, and information and they will certainly value you more!  Use the knowledge you have access to here in ActiveRain to validate yourself.

Thank you ActiveRain, thank you Matt, Jonathon, and Caleb for giving me the tools! P.S. I thiactiverain logonk I'm going to need some of those AR business cards!

Staging it forward.................

 

26 Comments on ActiveRain & Staging

DEC
10
2006
367,221 Points 110 Featured Posts Outside Blog

Jessica ~ I love how you beat my competition over the head with quotes and links to AR!  Thanks for being here, I love your fresh new perspective.

kk

7:06am • #1
258,631 Points 77 Featured Posts Localism Sponsor Outside Blog

Jessica,

Isn't it great that we can all help each other.  Keep it up, and you'll grow your business quickly. 

Maureen 

7:58am • #2
135,815 Points 15 Featured Posts Outside Blog
It is great that all the information you gathered from AR helped you with this contact, but I think stagers need to be careful when talking to Realtors.  If there is one thing that I've learned from reading Realtors blogs on AR it's that they don't like people telling them how to do their job better.   I think most Realtors are really well informed.   When talking to Realtors I like to stick to Staging statistics and how we can partner up to serve their clients better. (That's just what has been working for me.)
8:25am • #3
17 Featured Posts
Jessica~ That is a great reflection of how AR, and all it provides can help anyone in their quest to be a better resource for their clients. Well done!
12:40pm • #4
4 Featured Posts

Thanks Kristal and Maureen F, you guys are awesome.

I agree Maureen H, no one likes a 'know-it-all'; it is important not to come across that way.  It is important to never tell someone else how they should be running their business.

I always: 1.  Compliment first.  I find something about their business model that they take pride in (either through researching their website or questions) and compliment them on it.  It is critical that this is the first thing that comes out.

2.  Ask questions.  Lots of them.  In the process what you know will become clear, but if you provide the information in a tell rather than ask format you can end up looking arrogant.

3.  What's in it for them?  Pass on a tip or some advise you learned that will help them in their business and you are ABSOLUTELY adding benefit in their eyes.  They will be excited to implement the new idea and will remember you for it.  Best not to do this in front of several agents as it takes the sense of comraderie out of it.

12:41pm • #5
135,815 Points 15 Featured Posts Outside Blog
That is exactly how I handle meetings with homeowners and Realtors.  We are on the same page. :)
1:07pm • #6
535,227 Points 45 Featured Posts Outside Blog
Looking back over the years, it's the "contributors" in the sales industry that stand out. I remember an insurance agent who specialized in oil and gas companies - we'd always look forward to his visits to our city and us, knowing that he'd bring knowledge of what was going on in the other areas. He sold by stories rather than pushing products. And if you can look forward to seeing an insurance salesman....
1:44pm • #7
684,238 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Congratulations, Jessica. - Wish you were in MY market! I'm sure the ARs you mentioned are thrilled both at being mentioned but more so for success of their contributions. This is another great example of how much learning can and does go on here, if one just takes the time to take it all in.

2:41pm • #8
168,680 Points Outside Blog
Realtors that i network with simply just have no faith in staging services. Slowly i am trying to persuade them to utilize staging. It helps their sell like no other service can.............
3:10pm • #9
2 Featured Posts

Jessica,
Great post and great lesson not only about the power of AR, but the power of being able to be conversant in various aspects of your industry. Know the things that your ideal clients need to know and you will be seen as a valuable resource to them for more than just the service you provide.  You will then be ahead of your competition because your ideal clients will come to you first because they know you understand the whole industry and not just your corner of it.  The more you can do to add value the quicker your business will grow.

6:49pm • #10
114,557 Points 9 Featured Posts Outside Blog

Would you believe I hadn't heard of Staging Professionals until I joined AR?  I thought people who called themselves "Staging Expert" were simply Realtors who specialized in listings!

Thanks, Jessica!

11:46pm • #11
DEC
11
2006
138,005 Points 62 Featured Posts Outside Blog
 Great post Jessica, Active Rain has really been a gold mine of info from so many great sources and the knowledge base keeps growing.
12:40am • #12
185,743 Points 68 Featured Posts Outside Blog

Perfectly said... stagers too often only focus on knowing "tricks" of their trade. Stagers need to know of the INDUSTRY that their trade is a part.

stage it forward...

Me 

 

6:16am • #13
143,830 Points 7 Featured Posts Outside Blog
Jessica, Thanks for the post. The sale is in the presentation, well done!
8:55am • #14
461,687 Points 13 Featured Posts Localism Sponsor Outside Blog

great post, AR really provides us with a lot of resources.

There is staging in my area, growth is slow since it is used mostly by the upper end of the real estate market.  To be successful the Stagers will have to figure out how to get the attention of the mid-range.

10:20am • #15
424,638 Points 90 Featured Posts Outside Blog
Add value unconditionally and keep adding value and your success will follow. That's just a fact. This was a great post and important stuff for all of us to remember, stagers or not.
11:50am • #16
156,797 Points 18 Featured Posts Localism Sponsor Outside Blog

Jessica,

Great Post. We all learn from each other here on AR. We have to work as a team. Sometimes it is better for the client to hear certain things from the stager rather than the REALTOR.

The first time I ever brought up staging a few years ago I accidently insulted my client. She was ok with everything I said about the clutter and all her stuff until I said something about staging with new furniture. She had antique furniture who knew. It still looked like junk. I should have had a stager with me. I know so much more about staging now from you guys.

1:19pm • #17

Hi Jessica

When I first began my business my husband told me that people will buy you..When I do a presentation I am able to relate alot with the realtors because of my background in real estate and they really pick up on that. It was great that you were able to glean from others in AR to help support your meeting and hopefully this will pay off in the future. Continued Success

 

Phyllis Pafumi

phyllis Pafum
1:44pm • #18
DEC
12
2006
536,101 Points 35 Featured Posts Localism Sponsor Outside Blog

Jessica - That you're making the effort and taking the time to learn more about the agent's side of real estate clearly and effectively demonstrates that you're a team player. This will definitely have a positive affect on your business. Great post!

12:13am • #19
4 Featured Posts
Thanks everyone for your kind remarks!  I really feel like Active Rain has transformed me from an 'outsider' to an 'insider' and for that I am eternally grateful.
12:21am • #20
6 Featured Posts
Excellent post Jessica.  Thanks for sharing your thoughts and in particular how you help others.  Active Rain is a great relationship building tool.  You are indeed and INSIDER!
12:41am • #21
4 Featured Posts

Thanks Kelly! 

I'm planning on using your open house tip on my next unsuspecting 'victim'

1:06am • #22

You make a great point, Jessica. Realtors are professionals who want to see that you (stager) know their industry before they believe you'll be able to help them turn around listings. When you demonstrate a passion for property exchange and an informed mind, there's no need for the hard sell. AR is a great place to gain and sustain both of those necessary tools! Thanks for the great post.

1:10am • #23

This was a great piece to read. Staging is becoming a part of real estate on a small scale in my area in Maine, but think is will gain popularity as it is utilized more. I did go to a broker open house where the house had been staged. What a difference. It hought I was in a house that was from one of the designer t.v. shows. lol

sue from maine

7:29pm • #24
DEC
13
2006
4 Featured Posts

Thank you Claudia and Sue! 

Sue I hope you'll consider incorporating staging into your services in the future :)

12:30am • #25
JAN
02
2007
1 Featured Post
Great info.  There is a lot of competition in Staging now in Minnesota, so it is always nice to hear how others are marketing themselves.
10:01am • #26

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Jessica Hughes

Boulder, CO

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Ambiance Staging

Office Phone: (303) 435-1784

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